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PartsGeek Reviews - 20,742 Review - 9.0/10

Nov 27, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 181 - 200 of 20,742

Bork

Site Experience Feedback

Nov 22, 2024

found and bought the specific part i needed fast and easy

joe bob

Site Experience Feedback

Nov 22, 2024

good

Ray

Site Experience Feedback

Nov 22, 2024

The service agent was knowledgeable and help full.

Online Shopper

Site Experience Feedback

Nov 22, 2024

Cool

Wyoming Cowboy

Site Experience Feedback

Nov 22, 2024

Nothing bad

COOKEDFN

Site Experience Feedback

Nov 22, 2024

OVERALL THE EXPERIENCE WAS GOOD. LETS HOPE THE QUALITY OF THE PARTS IS WHAT THEY SAY THEY ARE

BIG DADDY

Site Experience Feedback

Nov 22, 2024

Own a automotive repair shop and have used you guys for 9 years. never had a problem with part quality .

Ed

Site Experience Feedback

Nov 22, 2024

complete and informative.

JYD

Site Experience Feedback

Nov 22, 2024

Smooth

Chris

Site Experience Feedback

Nov 22, 2024

Quick and easy…

Drew

Site Experience Feedback

Nov 22, 2024

For my first time using the website, I must say that it was great experience!

Online Shopper

Site Experience Feedback

Nov 22, 2024

Excellent, had what I was looking for

Pat

Site Experience Feedback

Nov 22, 2024

Absolutely outstanding

STICKY

Site Experience Feedback

Nov 22, 2024

NO ISSUES

ThisGuy26

Site Experience Feedback

Nov 22, 2024

Good

Edgar ortiz

Site Experience Feedback

Nov 22, 2024

Very good, I had a question about product and got answer right away

Overkill

Post-Delivery Feedback

Nov 22, 2024

The part I ordered turned out to be the wrong part, ABS 4 hub is what I needed and I ordered the ABS 2. I ordered the correct hub and it took almost a week to receive. My truck is how I make my living and I've had to wait until today.

KUNGFU

Site Experience Feedback

Nov 22, 2024

.

Donkey Shark

Site Experience Feedback

Nov 12, 2024

I would hope there will be more hi-perf parts. Overall great stuff at good prices. Some parts multi wire connectors with end photo.


Post-Delivery Feedback

Nov 22, 2024

Excellent site for standard parts. Wish they sold hi-perf parts. Delivery is like 5 working days. Good customer support.

FAFA

Site Experience Feedback

Nov 12, 2024

La pagina está muy bien organizada y especifica


Post-Delivery Feedback

Nov 22, 2024

Hello, my shopping experience with you has always been good and satisfactory. The variety of products from different suppliers is perfect to choose from, and the prices are the best, they adapt to the economic possibilities of each interested client. For my expectations, Part Greek is the ideal, perfect solution. Just knowing what you want means you don't need help to buy online, and I also believe that the customer service of your specialists is competent. Thank you for your professionalism.