PartsGeek Reviews - 20,742 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 82% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for PartsGeek
Showing 201 - 220 of 20,742
ok
Site Experience Feedback
Nov 22, 2024
ok
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
T.J. YO
Site Experience Feedback
Nov 22, 2024
Generally Good, We Will See when I Actually Get my Items?!?!?!?!
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Boo
Post-Delivery Feedback
Nov 22, 2024
I truly appreciate Parts Geek cause their prices are simply beautiful in today's society as for myself I don't make a lot of money but through parts geek I am able to fulfill all my vehicles needs. Thank you
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Shaye
Site Experience Feedback
Nov 08, 2024
Parts are usually high quality and reasonably priced.
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shaye
Post-Delivery Feedback
Nov 22, 2024
Product looks like it's of high quality !
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
lux
Site Experience Feedback
Nov 16, 2024
will see how long parts will take to arrive
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
lux
Post-Delivery Feedback
Nov 22, 2024
Received parts on time ,great job thanks
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
nhb
Post-Delivery Feedback
Nov 22, 2024
I made out an order. Unfortunately there were 2 types of filter applicable for that year vehicle. This was not brought to my attention at the time I placed my order or was there a check your VIN number suggested. When the part didn't fit being a 5 prong not the 3 prong filter my vehicle used I was told by customer support I had ordered the wrong filter. I had to call my Mercedes dealership to find out that there were 2 filters offered for that year. Why Parts Geek didn't have this in the initial order form I don't understand and for customer service to blame me the customer for an oversight on their system's setup lost them a customer. I have no problem taking responsibility for my mistakes when they are my mistakes, but filling out an order form and receiving the wrong part and being told that I was the source of the problem was unacceptable and paying for special handling for which I am not being reimbursed is unacceptable. Parts Geek sucks.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: N/A
- Customer Support: 1
- Full ratings for this review »
MarylandOG
Site Experience Feedback
Nov 08, 2024
Overall interaction was very positive.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nely
Site Experience Feedback
Nov 13, 2024
I have been able to find all parts to my car that I can’t find at any local auto parts store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jsgroi
Site Experience Feedback
Nov 12, 2024
Today was great so far everything has been awesome with parts geek no problems over here they deliver on time an the prices are reasonable.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
JenLiz
Site Experience Feedback
Nov 22, 2024
The experience is always easy peasy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Andres
Site Experience Feedback
Oct 25, 2024
Thank you very much for having the alternator that I need I hope it does fix my problem.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Andres
Post-Delivery Feedback
Nov 22, 2024
Thank you very much I was able to get the alternator for my car and was able to fix, now it is up and running.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
none
Site Experience Feedback
Nov 22, 2024
I never had a bad experience with geek auto i will shop with you again and again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
swift
Site Experience Feedback
Nov 22, 2024
ithink it was a good ideal for this survey
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hunny bunny
Site Experience Feedback
Nov 22, 2024
Very good good cheap prices cheaper than I found in my town
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Greñas
Site Experience Feedback
Nov 22, 2024
Everything was good easy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 21, 2024
quick easy and cheap
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
- Full ratings for this review »
Hurricanekris24
Site Experience Feedback
Nov 21, 2024
I looked up the 4th gen pathfinder and Q60 brake booster. Only one showed up and was out of stock for multiple days and still is as I type this. So I google the the same part and it pulls up your site for two more boosters and even had one even cheaper than originally showed for a Q60. The only complaint.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CoventryCat
Site Experience Feedback
Nov 21, 2024
Easy website to order from and best prices on the internet
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 21, 2024
have been shopping with partsgeek for some time now and love it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
booboo
Site Experience Feedback
Nov 21, 2024
will let u know when i get what orderd
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »