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PartsGeek Reviews - 20,742 Review - 9.0/10

Nov 27, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 161 - 180 of 20,742

CONNIETA

Site Experience Feedback

Nov 23, 2024

Fast and easy to find the ripart part.. Over 50% savings. Wonderful!

Online Shopper

Site Experience Feedback

Nov 22, 2024

I thought that it was fine

Nacho coronel

Post-Delivery Feedback

Nov 22, 2024

805 8732673

Willma

Site Experience Feedback

Nov 22, 2024

Good

Online Shopper

Site Experience Feedback

Oct 29, 2024

good so far

Subiedo

Site Experience Feedback

Nov 22, 2024

Very easy to navigate website

Chris

Site Experience Feedback

Nov 22, 2024

Everything was good

Bee

Site Experience Feedback

Nov 22, 2024

I love the website. Really straightforward on parts price and information.

Slim

Site Experience Feedback

Nov 22, 2024

Price was good and product was easy to find

Yatty

Site Experience Feedback

Nov 22, 2024

Overall good experience but the website appears a bit dated.

Charlie

Site Experience Feedback

Nov 22, 2024

great and easy to find parts

cool

Site Experience Feedback

Nov 22, 2024

lots of info. for part

Online Shopper

Post-Delivery Feedback

Nov 22, 2024

I could not identify the part I wanted online so I talked to a online representative. He guarantee you that that was the great part. He was selecting for me and it turned out to be the wrong part. Because of the timeframe to send it back and get a new one sent to me. I went elsewhere and purchased it

deniz

Site Experience Feedback

Nov 22, 2024

I feel safe when I purchase anything from here.

Sean S

Site Experience Feedback

Nov 22, 2024

User-friendly and easy to navigate. Excellent webstore!

mel

Site Experience Feedback

Nov 22, 2024

The parts I needed was easy to find and the prices are very reasonable.

Camelia

Site Experience Feedback

Nov 22, 2024

Good

Jay

Site Experience Feedback

Nov 13, 2024

The experience was easy and pleasant.


Post-Delivery Feedback

Nov 22, 2024

It was pretty easy to look up and purchases the parts I needed.

Online Shopper

Site Experience Feedback

Nov 22, 2024

Good

Trail blazer guy

Site Experience Feedback

Nov 22, 2024

Everything was straight forward and easy to find with a vast selection to choose from. Affordable prices... I will definitely be using this site for my next auto part/s purchase.