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PartsGeek Reviews - 20,742 Review - 9.0/10

Nov 27, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 141 - 160 of 20,742

Terminator

Site Experience Feedback

Nov 23, 2024

I made the purchase and didn't get to see the details of the size motor. That's why I hate buying on line because you can't see what you are getting

STEVE O

Site Experience Feedback

Nov 07, 2024

very easy to navigate through the system you have and I enjoy shopping at Parts Geek

Nightwing

Site Experience Feedback

Nov 17, 2024

Matthew was super helpful!

Billy Bob

Site Experience Feedback

Nov 23, 2024

Good experience

Eagles

Site Experience Feedback

Nov 23, 2024

Not bad for great parts

ciac

Site Experience Feedback

Nov 23, 2024

great

Online Shopper

Post-Delivery Feedback

Nov 23, 2024

tenchantment@gmail.com

MAD Mary

Site Experience Feedback

Nov 23, 2024

Easy ordering and I was able to use Pay Pal.

Mr. 73

Site Experience Feedback

Nov 23, 2024

I ordered a new tailgate for my 2003 Dually from Parts Geek 2023. I ordered a 2008 tailgate and it was a perfect fit. Thank you for making me a happy customer.

Reggie

Site Experience Feedback

Nov 12, 2024

Kept declining my Debit Card


Post-Delivery Feedback

Nov 23, 2024

All Good ! Kit not installed yet.

pelmore

Site Experience Feedback

Nov 17, 2024

very easy to navigate the site and easy to order what I needed.


Post-Delivery Feedback

Nov 23, 2024

Would definitely recommend parts geek to anyone needing parts for their vehicles. They have what you need at a great price.

Smack

Site Experience Feedback

Nov 23, 2024

Just waiting for full review and opinions

Pastor Kevin

Site Experience Feedback

Nov 23, 2024

Very solid, I recommend to others.

ehc

Site Experience Feedback

Nov 23, 2024

Easy and quick, one suggestion for even quicker more accurate parts selection service would be a VIN parts catalogue option.

johnny

Site Experience Feedback

Nov 23, 2024

very good

M-B Owner

Post-Delivery Feedback

Nov 23, 2024

A great place to buy M-B parts!

KLSte

Post-Delivery Feedback

Nov 23, 2024

Good product, much more affordable than other well advertised brand. Met my needs just fine.

Mike

Site Experience Feedback

Nov 19, 2024

Very understandable.

TEK2384

Site Experience Feedback

Nov 23, 2024

it was quick and easy no complaints

Oneloflyr

Site Experience Feedback

Nov 15, 2024

Great experience. Easy look up! Saved $285 using the online service.