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PartsGeek Reviews - 20,820 Review - 9.0/10

Nov 29, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for PartsGeek

Showing 1121 - 1140 of 20,820

Wenigdrache

Site Experience Feedback

Nov 09, 2024

nice site easy to navigate

Big mac

Site Experience Feedback

Nov 09, 2024

Hope t receive part in timely manner

DJ

Site Experience Feedback

Nov 09, 2024

Have always been satisfied with the parts and assistance from you.

John Anderson

Site Experience Feedback

Nov 09, 2024

Overall, smooth process. Satisfied.

kfuhs696

Site Experience Feedback

Nov 09, 2024

Everything went perfect, part was easy to find, fair price

stick

Site Experience Feedback

Nov 01, 2024

always have what I need


Post-Delivery Feedback

Nov 09, 2024

Great company good pricing Will tell my friends

Great customer service agent

Site Experience Feedback

Nov 09, 2024

Spoke with parts associate online(Perla). It was a great experience. She was knowledgeable and very helpful.

panama

Site Experience Feedback

Nov 09, 2024

ok process

Mama Bear

Site Experience Feedback

Nov 09, 2024

They were quick to provide the information I needed, and everything went great.

Fernie

Site Experience Feedback

Nov 09, 2024

It was reasonably easy to get done.

mike p

Site Experience Feedback

Nov 09, 2024

we have ordered several times and enjoyed the quality, price and experience overall. Even had to return and exchange and had no problems with that experience

Nicknamednick

Site Experience Feedback

Nov 09, 2024

I was a little hesitant clicking to buy because of being unsure whether this was the right part for my project. Also, afterward, I was given the opportunity to give my credit card information again in order to enroll in a coupon program. That seems sketchy to me and lowers my confidence level in parts geek.

N/a

Site Experience Feedback

Nov 09, 2024

N/a

bro

Site Experience Feedback

Nov 09, 2024

it was good very helpful

jim

Site Experience Feedback

Nov 09, 2024

All Good!

DUKE

Site Experience Feedback

Nov 09, 2024

EASY AS 123

weasel

Site Experience Feedback

Nov 09, 2024

parts fit every time

Gearhead43625

Site Experience Feedback

Nov 09, 2024

website glitches once in a while but overall satisfied with the site

jet

Site Experience Feedback

Nov 01, 2024

everything was good


Post-Delivery Feedback

Nov 09, 2024

It was good

Online Shopper

Site Experience Feedback

Oct 18, 2024

I ordered this part 2 days ago and I was unable to contact a sales agent to verify order and ship date. I was unable to do so because the contact was constantly reloaded and eventually upon return informed part was sold. I indicated that I ordered this part. Questionable sales policies.