PartsGeek Reviews - 20,820 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 82% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for PartsGeek
Showing 1121 - 1140 of 20,820
Wenigdrache
Site Experience Feedback
Nov 09, 2024
nice site easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Big mac
Site Experience Feedback
Nov 09, 2024
Hope t receive part in timely manner
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
DJ
Site Experience Feedback
Nov 09, 2024
Have always been satisfied with the parts and assistance from you.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
John Anderson
Site Experience Feedback
Nov 09, 2024
Overall, smooth process. Satisfied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
kfuhs696
Site Experience Feedback
Nov 09, 2024
Everything went perfect, part was easy to find, fair price
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
stick
Site Experience Feedback
Nov 01, 2024
always have what I need
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
stick
Post-Delivery Feedback
Nov 09, 2024
Great company good pricing Will tell my friends
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Great customer service agent
Site Experience Feedback
Nov 09, 2024
Spoke with parts associate online(Perla). It was a great experience. She was knowledgeable and very helpful.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
panama
Site Experience Feedback
Nov 09, 2024
ok process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mama Bear
Site Experience Feedback
Nov 09, 2024
They were quick to provide the information I needed, and everything went great.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Fernie
Site Experience Feedback
Nov 09, 2024
It was reasonably easy to get done.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
mike p
Site Experience Feedback
Nov 09, 2024
we have ordered several times and enjoyed the quality, price and experience overall. Even had to return and exchange and had no problems with that experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nicknamednick
Site Experience Feedback
Nov 09, 2024
I was a little hesitant clicking to buy because of being unsure whether this was the right part for my project. Also, afterward, I was given the opportunity to give my credit card information again in order to enroll in a coupon program. That seems sketchy to me and lowers my confidence level in parts geek.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- Full ratings for this review »
N/a
Site Experience Feedback
Nov 09, 2024
N/a
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
bro
Site Experience Feedback
Nov 09, 2024
it was good very helpful
- Overall Rating: 2
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
- Full ratings for this review »
jim
Site Experience Feedback
Nov 09, 2024
All Good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DUKE
Site Experience Feedback
Nov 09, 2024
EASY AS 123
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
weasel
Site Experience Feedback
Nov 09, 2024
parts fit every time
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Gearhead43625
Site Experience Feedback
Nov 09, 2024
website glitches once in a while but overall satisfied with the site
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
jet
Site Experience Feedback
Nov 01, 2024
everything was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jet
Post-Delivery Feedback
Nov 09, 2024
It was good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 18, 2024
I ordered this part 2 days ago and I was unable to contact a sales agent to verify order and ship date. I was unable to do so because the contact was constantly reloaded and eventually upon return informed part was sold. I indicated that I ordered this part. Questionable sales policies.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
- Full ratings for this review »