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PartsGeek Reviews - 20,820 Review - 9.0/10

Nov 29, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for PartsGeek

Showing 1101 - 1120 of 20,820

Dave Cothern

Site Experience Feedback

Nov 09, 2024

Not enough company selection, prices are high.

car

Site Experience Feedback

Oct 31, 2024

great website


Post-Delivery Feedback

Nov 09, 2024

Great selection. Parts were an exact fit

di

Site Experience Feedback

Nov 09, 2024

I can always count on geek parts

Online Shopper

Site Experience Feedback

Nov 09, 2024

Easy to navigate when looking for the parts i need.

No

Site Experience Feedback

Nov 09, 2024

Ok

Chico

Site Experience Feedback

Nov 09, 2024

easy

ITzDo

Site Experience Feedback

Nov 09, 2024

Very quick easy and affordable.

Don M.

Site Experience Feedback

Nov 09, 2024

very simple and accurate

Patches

Site Experience Feedback

Nov 09, 2024

It was. Super easy

Warlock540

Site Experience Feedback

Nov 09, 2024

using the chat option was a waste of time. I felt like I was referred to the parts page via a link, which I had looked at and had on-screen and DISMISSED.

Online Shopper

Site Experience Feedback

Nov 09, 2024

It was an easy buying experience.

Michael

Site Experience Feedback

Nov 09, 2024

It was easy to find my correct part at much cheaper pricing then local parts stores.

Nickii

Site Experience Feedback

Nov 09, 2024

It was a nice easy platform to maneuver around I found everything I needed quickly at a good price

Royc

Site Experience Feedback

Nov 09, 2024

Very easy

Online Shopper

Site Experience Feedback

Nov 09, 2024

good

Chaka

Site Experience Feedback

Nov 09, 2024

Hola todo muy fácil de realizar las compras las partes están bien especificadas

K

Site Experience Feedback

Nov 09, 2024

It was great to find this website

DHack

Site Experience Feedback

Nov 09, 2024

whenever I need parts Parts Geek is always the place that I come to. It would be better if Parts Geek had a cheaper shipping cost for small items other than a fixed rate.

new guy

Site Experience Feedback

Nov 01, 2024

all good but shipping cost very high thanks


Post-Delivery Feedback

Nov 09, 2024

PARTS DON'T WORK

boat guy

Site Experience Feedback

Nov 09, 2024

all easie peasie