PartsGeek Reviews - 20,820 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 82% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for PartsGeek
Showing 1161 - 1180 of 20,820
fizh
Site Experience Feedback
Nov 08, 2024
yall should aqdd google pay
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Mkl
Site Experience Feedback
Nov 08, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Cindy
Site Experience Feedback
Nov 08, 2024
We ordered another one of these items for the front driver's side and you sent the wrong one, you sent the passenger's side. So we had to send it back I hope this is the right one. This is supposed to be the rear driver's side.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
NORCAL JOE
Site Experience Feedback
Nov 08, 2024
everything went great and was easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Nov 08, 2024
NOTHING TO SAY
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
- Full ratings for this review ยป
Spider
Site Experience Feedback
Nov 08, 2024
Very easy and simple to order the parts you need. Thank you.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review ยป
deb
Site Experience Feedback
Nov 08, 2024
Every part that we have received has fit except one and it was hassle free returning
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Alexis
Site Experience Feedback
Nov 08, 2024
Found the part I was looking for, my local autoparts stores didn't carry it and I didn't want to modify the part to fit my model. Easy finding it and purchase was straightforward. I'm sure the part will work & if it doesn't it comes with a year limited warranty for free so that's a huge plus.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Butch
Site Experience Feedback
Nov 08, 2024
simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Nov 08, 2024
Had the part I wanted
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Triple C Auto Repair
Site Experience Feedback
Nov 08, 2024
Always sufficient parts and arrive in a timely manner
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
immortalbentley
Site Experience Feedback
Nov 08, 2024
i've used this site occasionally for years & it never disappoints with availability & price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Dubby
Site Experience Feedback
Nov 08, 2024
Very good ๐
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Pete23
Site Experience Feedback
Nov 08, 2024
Easy to use
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review ยป
Great
Site Experience Feedback
Nov 08, 2024
Great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
boxlady65
Site Experience Feedback
Nov 08, 2024
User Friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
zamaz
Site Experience Feedback
Nov 08, 2024
amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Jarrett S.
Site Experience Feedback
Nov 08, 2024
Always a quick search to find the parts I'm looking for. Pricing tends to be fair and the checkout process is easy, as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Weewums
Site Experience Feedback
Nov 08, 2024
Your site is a go-to for me and my husband for auto parts. I was a little disappointed with the CHAT. I think I was switched over to another CSR and he was repeating questions that I had already answered. I ended up checking on the part myself and really didn't get assistance from the CSR; Also you need to consider featuring videos for DIY for your customers to watch. I had to go to another Online Parts site to watch an installation video.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Caveman66
Site Experience Feedback
Nov 08, 2024
After an extensive internet search, PartsGeek had the part not only had the part I needed available for immediate shipping, but also at a great price. Easy to follow website for new users, easy checkout using Paypal.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review ยป