PartsGeek Reviews - 20,820 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 82% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for PartsGeek
Showing 1081 - 1100 of 20,820
Blessunme2
Site Experience Feedback
Nov 10, 2024
I was very satisfied
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
les
Site Experience Feedback
Nov 10, 2024
i have dealt with you before like your prices and qu
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
stanley
Site Experience Feedback
Oct 25, 2024
ask for my email address to many times. Need more pictures and better discription of products. First time ordering from this site. like the free shipping.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
stanley
Post-Delivery Feedback
Nov 10, 2024
First time ordering from Parts Geek so I did'nt know what to expect. product arrived in a timely manner and had the struts in stalled by a license mechanic. Now i have rattle in front that was not there with the old struts. I contacted PG and they working to resolve the issue.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Butch
Site Experience Feedback
Nov 10, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Imports Only
Site Experience Feedback
Nov 03, 2024
A friend sent me the link to the part that I required. I clicked on said link and it had me check out on Firefox typed in all of my information shipping billing address, etc. and would not let me check out using Firefox. I had to go back and use Google instead kind of a pain in the ass probably not your fault but when clicking the link and trying to do any business across Firefox it says it processing.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- Full ratings for this review »
Imports Only
Post-Delivery Feedback
Nov 10, 2024
A good friend that is a HONDA Mastertech recommended me to purchase from your company and I was very satisfied with time period And quality of part will definitely purchase from your company in the future. Thank you for your service.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Deweys Mom
Site Experience Feedback
Nov 10, 2024
I have ordered parts from this site before and am always very pleased with the product. Good prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Legend of Dekalb Co.
Site Experience Feedback
Nov 10, 2024
Very easy to maneuver through the site, found exactly what I was looking for.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
jg7278
Site Experience Feedback
Oct 26, 2024
seemed easy to order the product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
That One Guy
Site Experience Feedback
Oct 28, 2024
Great website , Great purchase experience! Thank you!!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
That One Guy
Post-Delivery Feedback
Nov 10, 2024
Parts Geek is a great place to purchase automotive parts online. Free shipping with a large selection and great pricing. I always recommend Parts Geek! Thank you!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Dewey
Site Experience Feedback
Nov 10, 2024
What is easy to find parts
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
SSSS4EVER
Site Experience Feedback
Nov 09, 2024
todo muy bien
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Isaac
Site Experience Feedback
Nov 09, 2024
My overall experience is good, maybe just to work a bit on the website to make it look more legit or appealing so people shouldn't think it's a scam.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BionicB
Site Experience Feedback
Nov 09, 2024
Price was great. Clearly said which vehicles the part was for. Quick and easy checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Toolman85
Site Experience Feedback
Nov 09, 2024
Great site easy to navigate and use with great low prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bandit
Site Experience Feedback
Nov 09, 2024
It's was good so far wait until delivered
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
LTC
Site Experience Feedback
Nov 09, 2024
this is the third window motor I had to replace
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pawpaw66
Site Experience Feedback
Nov 09, 2024
everything was just fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Deb
Site Experience Feedback
Nov 09, 2024
It was fine
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Vanessa
Site Experience Feedback
Nov 09, 2024
The website was easy to use, and wffective. However the overallbstyle and design of the site could use some brightening and modernization.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 31, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 09, 2024
Good parts and fits right
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »