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PartsGeek Reviews - 20,820 Review - 9.0/10

Nov 29, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for PartsGeek

Showing 1081 - 1100 of 20,820

Blessunme2

Site Experience Feedback

Nov 10, 2024

I was very satisfied

les

Site Experience Feedback

Nov 10, 2024

i have dealt with you before like your prices and qu

stanley

Site Experience Feedback

Oct 25, 2024

ask for my email address to many times. Need more pictures and better discription of products. First time ordering from this site. like the free shipping.


Post-Delivery Feedback

Nov 10, 2024

First time ordering from Parts Geek so I did'nt know what to expect. product arrived in a timely manner and had the struts in stalled by a license mechanic. Now i have rattle in front that was not there with the old struts. I contacted PG and they working to resolve the issue.

Butch

Site Experience Feedback

Nov 10, 2024

Good

Imports Only

Site Experience Feedback

Nov 03, 2024

A friend sent me the link to the part that I required. I clicked on said link and it had me check out on Firefox typed in all of my information shipping billing address, etc. and would not let me check out using Firefox. I had to go back and use Google instead kind of a pain in the ass probably not your fault but when clicking the link and trying to do any business across Firefox it says it processing.


Post-Delivery Feedback

Nov 10, 2024

A good friend that is a HONDA Mastertech recommended me to purchase from your company and I was very satisfied with time period And quality of part will definitely purchase from your company in the future. Thank you for your service.

Deweys Mom

Site Experience Feedback

Nov 10, 2024

I have ordered parts from this site before and am always very pleased with the product. Good prices.

Legend of Dekalb Co.

Site Experience Feedback

Nov 10, 2024

Very easy to maneuver through the site, found exactly what I was looking for.

jg7278

Site Experience Feedback

Oct 26, 2024

seemed easy to order the product

That One Guy

Site Experience Feedback

Oct 28, 2024

Great website , Great purchase experience! Thank you!!


Post-Delivery Feedback

Nov 10, 2024

Parts Geek is a great place to purchase automotive parts online. Free shipping with a large selection and great pricing. I always recommend Parts Geek! Thank you!!

Dewey

Site Experience Feedback

Nov 10, 2024

What is easy to find parts

SSSS4EVER

Site Experience Feedback

Nov 09, 2024

todo muy bien

Isaac

Site Experience Feedback

Nov 09, 2024

My overall experience is good, maybe just to work a bit on the website to make it look more legit or appealing so people shouldn't think it's a scam.

BionicB

Site Experience Feedback

Nov 09, 2024

Price was great. Clearly said which vehicles the part was for. Quick and easy checkout.

Toolman85

Site Experience Feedback

Nov 09, 2024

Great site easy to navigate and use with great low prices

Bandit

Site Experience Feedback

Nov 09, 2024

It's was good so far wait until delivered

LTC

Site Experience Feedback

Nov 09, 2024

this is the third window motor I had to replace

Pawpaw66

Site Experience Feedback

Nov 09, 2024

everything was just fine

Deb

Site Experience Feedback

Nov 09, 2024

It was fine

Vanessa

Site Experience Feedback

Nov 09, 2024

The website was easy to use, and wffective. However the overallbstyle and design of the site could use some brightening and modernization.

Online Shopper

Site Experience Feedback

Oct 31, 2024

Good


Post-Delivery Feedback

Nov 09, 2024

Good parts and fits right