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PartsGeek Reviews - 20,820 Review - 9.0/10

Nov 29, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for PartsGeek

Showing 1141 - 1160 of 20,820

Trouble

Site Experience Feedback

Nov 09, 2024

First time so far it's good

Online Shopper

Site Experience Feedback

Nov 09, 2024

Fine

MadHatter

Site Experience Feedback

Nov 09, 2024

On all of my orders my experience has been always great . Never had a complaint and I recommend partsgeeks to everyone that ever asks !

Mtdemo

Site Experience Feedback

Nov 09, 2024

Very quick and easy

Cherokee

Site Experience Feedback

Nov 08, 2024

The interaction with the website is good and easy to find the parts.

Duke

Site Experience Feedback

Nov 08, 2024

Goid

Rob

Site Experience Feedback

Oct 29, 2024

Saw great deals and pricing but have always bought from Ebay . I'm going to start checking with you first. Thanks.


Post-Delivery Feedback

Nov 08, 2024

I be buying more because your pricing is great and the parts are good quality.

King the Don

Site Experience Feedback

Nov 08, 2024

Good

Sheldon

Site Experience Feedback

Nov 08, 2024

I have never had a problem with web site

Bud

Site Experience Feedback

Oct 29, 2024

To much info wanted


Post-Delivery Feedback

Nov 08, 2024

saved a bunch over dealer cost

Erika Pérez

Site Experience Feedback

Nov 08, 2024

Too easy to check out, and cheaper than others

Rick

Site Experience Feedback

Nov 08, 2024

Good selection and value

Lucy

Site Experience Feedback

Nov 08, 2024

Please with the affordable prices .. and part so far are good .

Nick

Site Experience Feedback

Nov 08, 2024

Every time I purchase, The price is right and the packing is perfect no issues so far!

Kim

Site Experience Feedback

Nov 08, 2024

So far my experience has been good, that is the reason I continue to use them.

D.Ball

Site Experience Feedback

Nov 08, 2024

Nice pricing, easy website

grease monkey

Site Experience Feedback

Oct 29, 2024

Overall I think it easy to use. I wish you could search by vin to ensure exact match. You guys seem to have the best prices even with shipping included. Some products need more pictures of the product.


Post-Delivery Feedback

Nov 08, 2024

I purchased a throttle body with TSP came within two days really quick. Low prices and quick install. My car is not completely fixed but it did seem to make the problem better, it might require a relearn procedure but not sure yet.

Skyward

Site Experience Feedback

Nov 08, 2024

It was easy and easy to find everything,I have no complaints

luis

Site Experience Feedback

Nov 08, 2024

very good

repairman

Site Experience Feedback

Nov 08, 2024

alway very good .easy to use