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PartsGeek Reviews - 20,820 Review - 9.0/10

Nov 29, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for PartsGeek

Showing 1061 - 1080 of 20,820

Viki

Site Experience Feedback

Nov 10, 2024

I had a wonderful experience ordering my parts.Thanks

Shadetree

Site Experience Feedback

Nov 10, 2024

I was very pleased with my shopping experience today. I have purchased items from Parts Geek before (just not in the past 6 months) as have other family members. It is quick, convenient, and the pricing is reasonable.

Lyle

Site Experience Feedback

Nov 10, 2024

I ordered parts for my BMW 335d and you had it in stock.

AJ

Post-Delivery Feedback

Nov 10, 2024

n/a

Tabby2

Site Experience Feedback

Nov 10, 2024

Quick and easy great price

Subaru Killer

Site Experience Feedback

Nov 10, 2024

I can always find a part that I am looking for at a reasonable price. Delivery times are always short.

Ski

Site Experience Feedback

Nov 10, 2024

Know they have what I need

Beaver

Site Experience Feedback

Nov 03, 2024

No problem with using this website. I have used Parts Geek in the past and the parts fit perfect. One 1 issue I had was with a 2016 Chevy Cruze, the site wasn't specific on the year built info. The car was built early 2016 and they used 2015 parts. Front pads were wrong.


Post-Delivery Feedback

Nov 10, 2024

All parts received from you have fit the application they were tended for. Your pricing has blown away some of your competitors,"Rockauto.com" is one,"Ebay.com", is another and all 3 of you have the same parts available for purchase.

Luis

Site Experience Feedback

Nov 10, 2024

Thanks

Jake

Site Experience Feedback

Nov 10, 2024

Easy to navigate, went right to the part I needed. Great price.

Online Shopper

Post-Delivery Feedback

Nov 10, 2024

It was easy. I found what I was looking for, the price was good , I ordered it, and bam there it was at my door

nino

Site Experience Feedback

Nov 10, 2024

Great job

Online Shopper

Site Experience Feedback

Nov 10, 2024

na

Chuck

Site Experience Feedback

Nov 10, 2024

Great site. Easy to navigate and find products. Check out process is very easy.

Online Shopper

Site Experience Feedback

Oct 31, 2024

good


Post-Delivery Feedback

Nov 10, 2024

excellent

Jacob

Post-Delivery Feedback

Nov 10, 2024

STAFF HELPED LOCATE REQUIRED PART. SHIPPING WAS ON-TIME. ORDERED ITEM WORKS AND IS REASONABLY PRICED.

jw

Site Experience Feedback

Nov 10, 2024

good info for auto parts

Lou

Site Experience Feedback

Nov 10, 2024

Overall, I’ve had a good experience couple times wrong parts of been sent, but easy returns and refunds.

Walkdog

Site Experience Feedback

Nov 10, 2024

N/A

Bob

Site Experience Feedback

Nov 10, 2024

No problem