PartsGeek Reviews - 20,820 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 82% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for PartsGeek
Showing 1061 - 1080 of 20,820
Viki
Site Experience Feedback
Nov 10, 2024
I had a wonderful experience ordering my parts.Thanks
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Shadetree
Site Experience Feedback
Nov 10, 2024
I was very pleased with my shopping experience today. I have purchased items from Parts Geek before (just not in the past 6 months) as have other family members. It is quick, convenient, and the pricing is reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lyle
Site Experience Feedback
Nov 10, 2024
I ordered parts for my BMW 335d and you had it in stock.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
AJ
Post-Delivery Feedback
Nov 10, 2024
n/a
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Tabby2
Site Experience Feedback
Nov 10, 2024
Quick and easy great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Subaru Killer
Site Experience Feedback
Nov 10, 2024
I can always find a part that I am looking for at a reasonable price. Delivery times are always short.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ski
Site Experience Feedback
Nov 10, 2024
Know they have what I need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Beaver
Site Experience Feedback
Nov 03, 2024
No problem with using this website. I have used Parts Geek in the past and the parts fit perfect. One 1 issue I had was with a 2016 Chevy Cruze, the site wasn't specific on the year built info. The car was built early 2016 and they used 2015 parts. Front pads were wrong.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Beaver
Post-Delivery Feedback
Nov 10, 2024
All parts received from you have fit the application they were tended for. Your pricing has blown away some of your competitors,"Rockauto.com" is one,"Ebay.com", is another and all 3 of you have the same parts available for purchase.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 5
- Full ratings for this review »
Luis
Site Experience Feedback
Nov 10, 2024
Thanks
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Jake
Site Experience Feedback
Nov 10, 2024
Easy to navigate, went right to the part I needed. Great price.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 10, 2024
It was easy. I found what I was looking for, the price was good , I ordered it, and bam there it was at my door
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
nino
Site Experience Feedback
Nov 10, 2024
Great job
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 10, 2024
na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chuck
Site Experience Feedback
Nov 10, 2024
Great site. Easy to navigate and find products. Check out process is very easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 31, 2024
good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 10, 2024
excellent
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jacob
Post-Delivery Feedback
Nov 10, 2024
STAFF HELPED LOCATE REQUIRED PART. SHIPPING WAS ON-TIME. ORDERED ITEM WORKS AND IS REASONABLY PRICED.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
jw
Site Experience Feedback
Nov 10, 2024
good info for auto parts
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Lou
Site Experience Feedback
Nov 10, 2024
Overall, I’ve had a good experience couple times wrong parts of been sent, but easy returns and refunds.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Walkdog
Site Experience Feedback
Nov 10, 2024
N/A
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
- Full ratings for this review »
Bob
Site Experience Feedback
Nov 10, 2024
No problem
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- Full ratings for this review »