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PartsGeek Reviews - 20,820 Review - 9.0/10

Nov 28, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for PartsGeek

Showing 1041 - 1060 of 20,820

DAMON

Site Experience Feedback

Nov 11, 2024

WEBSITE WAS VERY EASY TO USE AND READ.

Leo

Site Experience Feedback

Nov 11, 2024

All good

Bob

Site Experience Feedback

Nov 04, 2024

Good so far , just need very soon


Post-Delivery Feedback

Nov 11, 2024

Excellent, fast processing and shipping

VP

Site Experience Feedback

Nov 11, 2024

Good!

Jay

Site Experience Feedback

Nov 11, 2024

It was easy finding the parts for a good price

Big country

Site Experience Feedback

Nov 11, 2024

The enital interaction is good now I wait and see if I get parts in a timely mater

Kwo

Site Experience Feedback

Nov 11, 2024

Very effective and complete

Tom

Site Experience Feedback

Nov 10, 2024

Great site with competitive prices.

True

Site Experience Feedback

Nov 10, 2024

Ok

lio

Site Experience Feedback

Nov 10, 2024

very cool website i love the prices

Tia

Site Experience Feedback

Nov 10, 2024

So far, so good. Only my first time ordering, have not yet received any products yet, however, several of my friends recommend and are satisfied with Parts Geek so I hope it will live up to their expectations, and mine.

Hank

Site Experience Feedback

Nov 10, 2024

Ok

Online Shopper

Site Experience Feedback

Nov 10, 2024

Easy to access and order.

mike

Site Experience Feedback

Nov 10, 2024

thank u waiting fort part hope it gets here fast

14U2BetOn!!

Site Experience Feedback

Nov 10, 2024

Quick and easy to find parts confirmed for my vehicle as always. Prices and variety are great!

TBaggerz

Site Experience Feedback

Nov 10, 2024

I have had very pleasant experiences with parts geek for the most part including a perfectly easy and simple interaction today.

Tom M.

Site Experience Feedback

Nov 10, 2024

The website is easy to navigate, and my overall experience was satisfactory.

Dave

Site Experience Feedback

Nov 10, 2024

It's fast simple and reliable. Parts come pretty quick as well as quality is satisfactory.

Me

Site Experience Feedback

Nov 10, 2024

Good

Arthur

Site Experience Feedback

Nov 10, 2024

Good