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Original Parts Group Reviews - 13,483 Review - 8.8/10

Dec 4, 2024
OPGI is your provider of GM restoration and performance parts for GM Classic Cars. Whether you're restoring or modifying your classic, Original Parts Group is the GM parts provider of choice. Offering high-quality industry-leading parts the OPGI team is there to support you from installation to performance. With exceptional service, price match guarantee, and fast free shipping you can feel confident in your project from start to finish.

Original Parts Group Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend9.0 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.2 /10
Product Met Expectations8.9 /10
On-Time Delivery8.8 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%79%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.0 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.3 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for Original Parts Group

Showing 121 - 140 of 13,483

Ivan

Site Experience Feedback

Nov 30, 2024

It was honestly really good.

none

Site Experience Feedback

Nov 30, 2024

excellent

Shell

Site Experience Feedback

Nov 30, 2024

Allot of items are on back order is my only problem!

Pokey

Site Experience Feedback

Nov 17, 2024

Good experience


Post-Delivery Feedback

Nov 30, 2024

Everything was to satisfaction, just haven’t heard when my 2 items will be delivered

JP

Site Experience Feedback

Nov 30, 2024

Lost all my cart from earlier today. Annoying but still found items again. Love all the products available though.

Ryan

Site Experience Feedback

Nov 30, 2024

I ended up spending quite of extra time on here, I was extremely displeased that the company says free shipping on purchases over 150, only to find out certain things did not qualify for that as well needed extra handling fees. In all I coordinated with Summit Racing and spend over $1000 with them because they ship for free and price match.

Juan chevelle

Site Experience Feedback

Nov 30, 2024

Fast and easy

Batman239!

Site Experience Feedback

Nov 30, 2024

First order in quite awhile. Looking forward to getting the order and putting them to use. Too bad a veteran discount is not available.

G-Lo

Site Experience Feedback

Nov 30, 2024

Shipping is too high

Online Shopper

Site Experience Feedback

Nov 30, 2024

Overall the site is good, but I’ve had a few things I ordered that he’s been on back order for a long time.

Jesse

Site Experience Feedback

Nov 30, 2024

It was good and easy to navigate through

David

Post-Delivery Feedback

Nov 30, 2024

Had to return part, didn't realize 1965 had two different turn signal switch for non tilt waiting for new part. Salesman was very helpful in helping straighten it out.

Sal

Site Experience Feedback

Nov 30, 2024

Easy peasy no worries.

Louie

Site Experience Feedback

Nov 09, 2024

Excellent website. Always updated and well managed


Post-Delivery Feedback

Nov 30, 2024

Original parts group is unique in this industry. Lucky to have them available for parts.

Online Shopper

Post-Delivery Feedback

Nov 30, 2024

Just waiting on backorder parts. Everything else arrived in good condition.

Online Shopper

Site Experience Feedback

Nov 30, 2024

Great resource

Silver

Site Experience Feedback

Nov 30, 2024

OPG website is easy to navigate, good product description, good product photos Good updates on backorder status, quality products.

1967ss

Site Experience Feedback

Nov 30, 2024

good products but I find often my parts are on back order. That was not the case this time but had it been I would have simply purchased parts from someone else. Also I find shipping cost are expensive from you guys.

SILKY O

Site Experience Feedback

Nov 30, 2024

I got some rubber mats for my 1964 Cadillac Eldorado nice prices which of the following best describe the

Gear head

Site Experience Feedback

Nov 30, 2024

Everything I was looking for was available.