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Original Parts Group Reviews - 13,483 Review - 8.8/10

Dec 4, 2024
OPGI is your provider of GM restoration and performance parts for GM Classic Cars. Whether you're restoring or modifying your classic, Original Parts Group is the GM parts provider of choice. Offering high-quality industry-leading parts the OPGI team is there to support you from installation to performance. With exceptional service, price match guarantee, and fast free shipping you can feel confident in your project from start to finish.

Original Parts Group Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend9.0 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.2 /10
Product Met Expectations8.9 /10
On-Time Delivery8.8 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%79%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.0 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.3 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for Original Parts Group

Showing 141 - 160 of 13,483

El freedom

Site Experience Feedback

Nov 30, 2024

Happy to find a part I needed and your website Service and shipping handling easy for me

5 lbs danglin meat

Site Experience Feedback

Nov 30, 2024

All good.

DV

Site Experience Feedback

Nov 30, 2024

It took almost an hour to try and order on line.

Cstoibz

Site Experience Feedback

Nov 30, 2024

Website was easy enough to find what was needed for my car

Chrome

Site Experience Feedback

Nov 30, 2024

Nice

Cosmo

Site Experience Feedback

Nov 30, 2024

Great place to buy parts for GM classic cars.

Drewski

Site Experience Feedback

Nov 30, 2024

Good

Ang

Site Experience Feedback

Nov 08, 2024

The overall transitions from selecting items to purchasing the item(s) runs smoothly every time I have made any purchase.


Post-Delivery Feedback

Nov 30, 2024

My order is b/o, just waiting for it to come in. Its been about 3 weeks and still nothing.

Big D

Site Experience Feedback

Nov 30, 2024

Good

oxdog

Site Experience Feedback

Nov 30, 2024

Unable to view some manufacturers instrument gage options online is an important visual that's missing.

BowDoc

Site Experience Feedback

Nov 13, 2024

I am new to this vendor but so far so good !


Post-Delivery Feedback

Nov 30, 2024

The parts were a little so arriving but I place the blame partially on myself . Evidently there was a note saying parts would be shipped when available that I did not see . Therefore I thought they were late . The parts I received were fantastic and very much needed . After contacting OPG it was not too long before my parts were shipped.

Mel

Site Experience Feedback

Nov 30, 2024

I always enjoy the selection of products and ease of website.

RS

Site Experience Feedback

Nov 30, 2024

Good products at a reasonable price

Regal1

Site Experience Feedback

Nov 30, 2024

Excellent

Catthom

Site Experience Feedback

Nov 30, 2024

The price of the part was very competitive which lead me to purchase the part from OPG and upon purchase was pleasantly surprised by a discount code offer

SallySue

Site Experience Feedback

Nov 15, 2024

Red banner at the top of the merch page indicated a 20% discount, but at checkout only gave a 5% discount. WTH??


Post-Delivery Feedback

Nov 30, 2024

My husband needed a voltage regulator for his classic ‘67. He said he buys his parts for “his baby” ONLY at OPG. He’s very happy with everything he buys from you. We know we can depend on high quality products all of the time. Considering the part was backordered, it still arrived in a very timely manner.

Tim

Site Experience Feedback

Nov 30, 2024

I’ve always had a good experience with ordering parts for my 64 El Camino. I’ve been building this car for several years and bought most of the parts from you. Thank you, Tim.

Charlie

Post-Delivery Feedback

Nov 30, 2024

Great

Patrick

Post-Delivery Feedback

Nov 30, 2024

I waited a long time for this padded dash, for the price I expected better quality

66corvair

Site Experience Feedback

Nov 29, 2024

Site was easy to navigate.