Original Parts Group Reviews - 13,483 Review - 8.8/10
Original Parts Group Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 9.0 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.7 /10 |
8.8out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
9.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 79% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.3 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for Original Parts Group
Showing 141 - 160 of 13,483
El freedom
Site Experience Feedback
Nov 30, 2024
Happy to find a part I needed and your website Service and shipping handling easy for me
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
5 lbs danglin meat
Site Experience Feedback
Nov 30, 2024
All good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DV
Site Experience Feedback
Nov 30, 2024
It took almost an hour to try and order on line.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Cstoibz
Site Experience Feedback
Nov 30, 2024
Website was easy enough to find what was needed for my car
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chrome
Site Experience Feedback
Nov 30, 2024
Nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cosmo
Site Experience Feedback
Nov 30, 2024
Great place to buy parts for GM classic cars.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Drewski
Site Experience Feedback
Nov 30, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Ang
Site Experience Feedback
Nov 08, 2024
The overall transitions from selecting items to purchasing the item(s) runs smoothly every time I have made any purchase.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Ang
Post-Delivery Feedback
Nov 30, 2024
My order is b/o, just waiting for it to come in. Its been about 3 weeks and still nothing.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 3
- Customer Support: 9
- Full ratings for this review »
Big D
Site Experience Feedback
Nov 30, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
oxdog
Site Experience Feedback
Nov 30, 2024
Unable to view some manufacturers instrument gage options online is an important visual that's missing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BowDoc
Site Experience Feedback
Nov 13, 2024
I am new to this vendor but so far so good !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BowDoc
Post-Delivery Feedback
Nov 30, 2024
The parts were a little so arriving but I place the blame partially on myself . Evidently there was a note saying parts would be shipped when available that I did not see . Therefore I thought they were late . The parts I received were fantastic and very much needed . After contacting OPG it was not too long before my parts were shipped.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
- Full ratings for this review »
Mel
Site Experience Feedback
Nov 30, 2024
I always enjoy the selection of products and ease of website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
RS
Site Experience Feedback
Nov 30, 2024
Good products at a reasonable price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Regal1
Site Experience Feedback
Nov 30, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Catthom
Site Experience Feedback
Nov 30, 2024
The price of the part was very competitive which lead me to purchase the part from OPG and upon purchase was pleasantly surprised by a discount code offer
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- Full ratings for this review »
SallySue
Site Experience Feedback
Nov 15, 2024
Red banner at the top of the merch page indicated a 20% discount, but at checkout only gave a 5% discount. WTH??
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SallySue
Post-Delivery Feedback
Nov 30, 2024
My husband needed a voltage regulator for his classic ‘67. He said he buys his parts for “his baby” ONLY at OPG. He’s very happy with everything he buys from you. We know we can depend on high quality products all of the time. Considering the part was backordered, it still arrived in a very timely manner.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Tim
Site Experience Feedback
Nov 30, 2024
I’ve always had a good experience with ordering parts for my 64 El Camino. I’ve been building this car for several years and bought most of the parts from you. Thank you, Tim.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Charlie
Post-Delivery Feedback
Nov 30, 2024
Great
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 10
- Full ratings for this review »
Patrick
Post-Delivery Feedback
Nov 30, 2024
I waited a long time for this padded dash, for the price I expected better quality
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 2
- Customer Support: 7
- Full ratings for this review »
66corvair
Site Experience Feedback
Nov 29, 2024
Site was easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »