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Original Parts Group Reviews - 13,483 Review - 8.8/10

Dec 4, 2024
OPGI is your provider of GM restoration and performance parts for GM Classic Cars. Whether you're restoring or modifying your classic, Original Parts Group is the GM parts provider of choice. Offering high-quality industry-leading parts the OPGI team is there to support you from installation to performance. With exceptional service, price match guarantee, and fast free shipping you can feel confident in your project from start to finish.

Original Parts Group Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend9.0 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.2 /10
Product Met Expectations8.9 /10
On-Time Delivery8.8 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%79%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.0 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.3 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for Original Parts Group

Showing 161 - 180 of 13,483

Paul E

Site Experience Feedback

Nov 29, 2024

Disappointed with shipping charge on one item. $80 to ship $30 item!! Ridiculous! Cancelled the item

Andrew Percoco

Site Experience Feedback

Nov 29, 2024

Easy to find prices are reasonable

El nervio

Site Experience Feedback

Nov 29, 2024

I have been following and buying in store for years

Chevelle glass

Site Experience Feedback

Nov 29, 2024

Very smooth transaction.

Online Shopper

Site Experience Feedback

Nov 29, 2024

Good experience

Dar

Site Experience Feedback

Nov 29, 2024

Went pretty well. Sometimes parts were difficult to find. Could not find the way to use my customer points.

Smaks

Site Experience Feedback

Nov 29, 2024

We love the parts group

md

Site Experience Feedback

Nov 29, 2024

easy to use and no pressure

little68gto

Site Experience Feedback

Nov 29, 2024

This website is user friendly for the most part. I don't like that it logs you out so quickly. I might spend an hour looking for what I need. When I click on add to cart or add to wishlist I have to log back in.

Steve

Site Experience Feedback

Nov 29, 2024

super easy I've used OPGI for a few of my restorations

Billvero

Site Experience Feedback

Nov 29, 2024

It was ok.

Muñeca

Site Experience Feedback

Nov 29, 2024

1st time buyer, super excited to receive my items. My brother gave me catalog, which I found the parts on.

Bodin

Site Experience Feedback

Nov 29, 2024

Overall experience was good ordering off the website I’m building at 67 Chevelle and the black Friday prices and free shipping helped

Online Shopper

Site Experience Feedback

Nov 29, 2024

Im buying these items to rebuild my deceased mother's 1972 Monte Carlo. She's owned the car since 1992. She died in 2023

DK

Site Experience Feedback

Nov 29, 2024

The interaction with the OPG website was good.

Online Shopper

Site Experience Feedback

Nov 29, 2024

Shipping on a bumper was too much.

Rick

Site Experience Feedback

Nov 29, 2024

It’s perfect

Online Shopper

Site Experience Feedback

Nov 29, 2024

Found what I was looking for quickly, easy check out, good prices, and had the parts I needed

Tom P

Site Experience Feedback

Nov 29, 2024

perfect

GTOGUY1964

Site Experience Feedback

Nov 29, 2024

Website was easy to navigate and check out with promo applied. The discounts provided and free shipping are a big incentive.