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Original Parts Group Reviews - 13,483 Review - 8.8/10

Dec 3, 2024
OPGI is your provider of GM restoration and performance parts for GM Classic Cars. Whether you're restoring or modifying your classic, Original Parts Group is the GM parts provider of choice. Offering high-quality industry-leading parts the OPGI team is there to support you from installation to performance. With exceptional service, price match guarantee, and fast free shipping you can feel confident in your project from start to finish.

Original Parts Group Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend9.0 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.2 /10
Product Met Expectations8.9 /10
On-Time Delivery8.8 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%79%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.0 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.3 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for Original Parts Group

Showing 81 - 100 of 13,483

garbock

Site Experience Feedback

Dec 01, 2024

some items in your catalog are not on the website but other than that it was good

Boy

Site Experience Feedback

Dec 01, 2024

Good price hope I get hardness this year

Chrespi

Site Experience Feedback

Dec 01, 2024

N/A

Smittyss

Site Experience Feedback

Dec 01, 2024

Great!

Mprater

Site Experience Feedback

Dec 01, 2024

Was good

Moose

Site Experience Feedback

Dec 01, 2024

I really like the website. Easy to use. Find parts quickly for my car.

Online Shopper

Site Experience Feedback

Dec 01, 2024

I forgot I have points. Forgot to get credit. How does that work?

Sunnyside

Site Experience Feedback

Dec 01, 2024

It was good

Blaze

Site Experience Feedback

Dec 01, 2024

Easy, fast, on the spot

Butch

Site Experience Feedback

Dec 01, 2024

All good.

Shipping too high

Site Experience Feedback

Dec 01, 2024

Shipping is waaaaaay too high!!

vic0068

Site Experience Feedback

Dec 01, 2024

just would like a eta on backorder item

Pete B

Site Experience Feedback

Dec 01, 2024

Good site

Hear Head 66

Site Experience Feedback

Dec 01, 2024

All good!

Chevelle

Site Experience Feedback

Dec 01, 2024

Awsome

MikeB

Site Experience Feedback

Dec 01, 2024

All was good. Part quality was the issue last time, so we’ll see with this next one.

Hot rod

Site Experience Feedback

Dec 01, 2024

It’s easy and very nice website

E

Site Experience Feedback

Dec 01, 2024

It’s good for the most part but it would be nice if certain stuff was readily available

Online Shopper

Site Experience Feedback

Dec 01, 2024

Good easy site shipping prices are crazy damn near as much as my order

S3

Site Experience Feedback

Dec 01, 2024

Great