Home > Office Supplies > OfficeFurniture2go.com

OfficeFurniture2go.com Reviews - 241 Reviews - 9.5/10

Nov 27, 2024
OfficeFurniture2go.com has been serving customers nationally in the furniture and accessories business for over 30 years and has sold furniture on the internet since 1998. Their mission is to offer you the lowest possible prices on quality furniture and accessories along with exceptional Customer Service.

OfficeFurniture2go.com Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.4 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.3 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%90%

Neutral

15%10%

Negative

3%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for OfficeFurniture2go.com

Showing 41 - 60 of 241

Springer

Post-Delivery Feedback

Sep 02, 2024

I like everything, but the dimensions aren’t correct. It’s way deeper than it said. Also the instructions were frankly terrible.

RRH

Site Experience Feedback

Sep 02, 2024

Ordering was a pleasant experience, site was easy to navigate and straight forward with pricing.

Online Shopper

Site Experience Feedback

Sep 02, 2024

Great service

Lklaman

Site Experience Feedback

Aug 29, 2024

This is my 4th order with your company. Great interaction on all levels.

FK

Site Experience Feedback

Aug 28, 2024

I found what I was looking for fairly easily and the price was reasonable. I just couldn't see white glove delivery as an options. So I had to call in. I would prefer not to have to call in in future.

BizOwnerUSA

Site Experience Feedback

Aug 28, 2024

Excellent experience working with OfficeFurniture2GO. I will be using them again in the future.

Pamela

Site Experience Feedback

Aug 27, 2024

Placing my order was easy! I am hopeful the items arrive and are as good as what they look like.

Pier

Post-Delivery Feedback

Aug 27, 2024

Really good client service, with knowledgeable employees. All interactions have been efficient, effective, and very courteous...which is hard to find these days. I have been impressed by the service. Keep going!

Author

Site Experience Feedback

Jul 14, 2024

This site offers wide a variety for value. Paid shipping is a bonus.


Post-Delivery Feedback

Aug 26, 2024

The credenza came with a dent in the underside of the top. One call to customer service resolved this issue and a new top was delivered.

Online Shopper

Site Experience Feedback

Aug 23, 2024

Happy with product

Bob

Site Experience Feedback

Aug 23, 2024

No comments

Churchoffice

Site Experience Feedback

Aug 05, 2024

I liked the fact that the description of the desk clearly stated that it was reversible.

dshoe

Site Experience Feedback

Aug 20, 2024

This is the 3rd order I have made and it continues to be streamlined.

Online Shopper

Post-Delivery Feedback

Aug 19, 2024

The website stated that there was minor build involved, the entire order needed to be built. That was very decitful. Customer service disappeeared when I contacted on this. I also had to take each piece off the truck because they overloaded the truck and had no way to use the lift.

Online Shopper

Site Experience Feedback

Aug 01, 2024

Great experience

Online Shopper

Site Experience Feedback

Aug 16, 2024

Not on this order, but the previous order, the delivery driver would not remove the boxes from the truck and bring down to the ground without an extra charge. We do not have a loading dock. All we needed was for the boxes to come off the truck to the ground and we would take into building. Driver wanted extra money. This was never disclosed before or during our order process.

Jules

Site Experience Feedback

Jul 22, 2024

The website is easy to use and we've always been happy with the products ordered.


Post-Delivery Feedback

Aug 08, 2024

Using the OfficeFurniture2go.com website is very easy to navigate and understand, and the available options are clearly listed. After placing my order I received an immediate email confirmation. We did find that our color option was delayed so went with our second color option in order to get the desks quicker. I received a call from the shipping company confirming our delivery date and availability of a dock. This is the fourth time we've ordered and will do so in the future if needed!

Online Shopper

Site Experience Feedback

Aug 07, 2024

Good site

Kim

Site Experience Feedback

Aug 02, 2024

Everything was well priced

TCFH

Post-Delivery Feedback

Aug 01, 2024

I am very satisfied with the quality and the price of the chairs that we ordered. I will be using them again to purchase a conference table and bariatric chair.