OfficeFurniture2go.com Reviews - 241 Reviews - 9.5/10
OfficeFurniture2go.com Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.5out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 90% |
Neutral | 15% | 10% |
Negative | 3% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for OfficeFurniture2go.com
Showing 41 - 60 of 241
Springer
Post-Delivery Feedback
Sep 02, 2024
I like everything, but the dimensions aren’t correct. It’s way deeper than it said. Also the instructions were frankly terrible.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 8
- Full ratings for this review »
RRH
Site Experience Feedback
Sep 02, 2024
Ordering was a pleasant experience, site was easy to navigate and straight forward with pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 02, 2024
Great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lklaman
Site Experience Feedback
Aug 29, 2024
This is my 4th order with your company. Great interaction on all levels.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
FK
Site Experience Feedback
Aug 28, 2024
I found what I was looking for fairly easily and the price was reasonable. I just couldn't see white glove delivery as an options. So I had to call in. I would prefer not to have to call in in future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BizOwnerUSA
Site Experience Feedback
Aug 28, 2024
Excellent experience working with OfficeFurniture2GO. I will be using them again in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pamela
Site Experience Feedback
Aug 27, 2024
Placing my order was easy! I am hopeful the items arrive and are as good as what they look like.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pier
Post-Delivery Feedback
Aug 27, 2024
Really good client service, with knowledgeable employees. All interactions have been efficient, effective, and very courteous...which is hard to find these days. I have been impressed by the service. Keep going!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Author
Site Experience Feedback
Jul 14, 2024
This site offers wide a variety for value. Paid shipping is a bonus.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
- Full ratings for this review »
Author
Post-Delivery Feedback
Aug 26, 2024
The credenza came with a dent in the underside of the top. One call to customer service resolved this issue and a new top was delivered.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 23, 2024
Happy with product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bob
Site Experience Feedback
Aug 23, 2024
No comments
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Churchoffice
Site Experience Feedback
Aug 05, 2024
I liked the fact that the description of the desk clearly stated that it was reversible.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
dshoe
Site Experience Feedback
Aug 20, 2024
This is the 3rd order I have made and it continues to be streamlined.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Aug 19, 2024
The website stated that there was minor build involved, the entire order needed to be built. That was very decitful. Customer service disappeeared when I contacted on this. I also had to take each piece off the truck because they overloaded the truck and had no way to use the lift.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 01, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 16, 2024
Not on this order, but the previous order, the delivery driver would not remove the boxes from the truck and bring down to the ground without an extra charge. We do not have a loading dock. All we needed was for the boxes to come off the truck to the ground and we would take into building. Driver wanted extra money. This was never disclosed before or during our order process.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Jules
Site Experience Feedback
Jul 22, 2024
The website is easy to use and we've always been happy with the products ordered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jules
Post-Delivery Feedback
Aug 08, 2024
Using the OfficeFurniture2go.com website is very easy to navigate and understand, and the available options are clearly listed. After placing my order I received an immediate email confirmation. We did find that our color option was delayed so went with our second color option in order to get the desks quicker. I received a call from the shipping company confirming our delivery date and availability of a dock. This is the fourth time we've ordered and will do so in the future if needed!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 07, 2024
Good site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kim
Site Experience Feedback
Aug 02, 2024
Everything was well priced
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TCFH
Post-Delivery Feedback
Aug 01, 2024
I am very satisfied with the quality and the price of the chairs that we ordered. I will be using them again to purchase a conference table and bariatric chair.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »