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OfficeFurniture2go.com Reviews - 241 Reviews - 9.5/10

Nov 27, 2024
OfficeFurniture2go.com has been serving customers nationally in the furniture and accessories business for over 30 years and has sold furniture on the internet since 1998. Their mission is to offer you the lowest possible prices on quality furniture and accessories along with exceptional Customer Service.

OfficeFurniture2go.com Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.4 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.3 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%90%

Neutral

15%10%

Negative

3%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for OfficeFurniture2go.com

Showing 61 - 80 of 241

Online Shopper

Site Experience Feedback

Jul 29, 2024

Shipping fees need to be explained in more detail prior tp purchase, sending an email after the purchase with additional charges is not appropriate. Shipping is NOT free. When a business order is placed, the purchase has typically gone through an approval process - hidden and additional fees slow the process and creates additional work. Customer service is not willing to make any adjustments - they simply cancel the order when you replay you were not aware of the additional fee.

Custom Home Office Customer

Site Experience Feedback

Jul 27, 2024

Large selection. Plan view with dimensions would be nice. (1) additional view from a different angle of each desk type would be ideal. I wasn’t aware of a filter option to delete out desks with hutches,etc.

Izzy

Post-Delivery Feedback

Jul 26, 2024

Most of the order was delivered - just the doors form the bookcase was delayed but customer services rang to inform us of this.

Old Gator Lady

Site Experience Feedback

Jul 25, 2024

I move our company offices and have used Office Furniture 2 Go many times. I love the inventory choices and the customer service. I have had great service, good quality products, and great follow up from the staff at OF2Go

Peter W

Site Experience Feedback

Jul 25, 2024

Great shopping experience, easy to navigate.

Online Shopper

Site Experience Feedback

Jul 24, 2024

Great and easy experience.

Online Shopper

Site Experience Feedback

Jul 23, 2024

good

MelG

Site Experience Feedback

Jul 23, 2024

At the end of 2023 we purchased two desks from your company. Your company was the only company who still sells the type of desks we need. I returned today to purchase another desk. The website was easy to navigate and helpful in making what changes I needed to make, and the purchase process was clear and easy.

Nick

Site Experience Feedback

Jul 19, 2024

Seamless

Odeasy

Site Experience Feedback

Jul 19, 2024

Good experience

Joe

Site Experience Feedback

Jul 19, 2024

Was able to easily find what I was looking for.

John V.

Site Experience Feedback

Jul 03, 2024

Website was easy to navigate and ordering was simple.

Online Shopper

Post-Delivery Feedback

Jul 18, 2024

One of the chairs had a problem with the connection and came apart. We had to glue it.

Online Shopper

Site Experience Feedback

Jul 15, 2024

I Hope that the desk I purchased, will be what I ordered and damage free when it delivers.

Online Shopper

Post-Delivery Feedback

Jul 15, 2024

The ordering process was quick and easy- the color we wanted was discontinued but we are very satisfied with the option we chose. The frustrating part was that there was a crucial support bar piece missing from both of the L shaped desks that we ordered, making it so that they werent able to be fully assembled. The customer service team was able to resolve the issue, we are just waiting for the missing parts to be delivered.

Jen

Site Experience Feedback

Jun 20, 2024

Great selection of furniture and finishes

Online Shopper

Site Experience Feedback

Jul 09, 2024

Found exactly what I needed! Experience was smooth

JK

Site Experience Feedback

Jun 21, 2024

I've been meaning to buy a good office chair for some time, to go along with the desk and bookcases I purchased last year from Office Furniture. Now my office is set!


Post-Delivery Feedback

Jul 09, 2024

The furniture was easy to assemble and looks great.

Joshy

Site Experience Feedback

Jul 09, 2024

It was good

GB Jr

Site Experience Feedback

Jul 04, 2024

Your order for didn't allow me to use autofill of name, address, etc. I tried twice and my computer froze each time so I eventually entered all my info manually. It was a good thing I really wanted this item or I would have gone to another site to get something similar.