OfficeFurniture2go.com Reviews - 241 Reviews - 9.5/10
OfficeFurniture2go.com Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.5out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 90% |
Neutral | 15% | 10% |
Negative | 3% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for OfficeFurniture2go.com
Showing 61 - 80 of 241
Online Shopper
Site Experience Feedback
Jul 29, 2024
Shipping fees need to be explained in more detail prior tp purchase, sending an email after the purchase with additional charges is not appropriate. Shipping is NOT free. When a business order is placed, the purchase has typically gone through an approval process - hidden and additional fees slow the process and creates additional work. Customer service is not willing to make any adjustments - they simply cancel the order when you replay you were not aware of the additional fee.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Custom Home Office Customer
Site Experience Feedback
Jul 27, 2024
Large selection. Plan view with dimensions would be nice. (1) additional view from a different angle of each desk type would be ideal. I wasn’t aware of a filter option to delete out desks with hutches,etc.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Izzy
Post-Delivery Feedback
Jul 26, 2024
Most of the order was delivered - just the doors form the bookcase was delayed but customer services rang to inform us of this.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Old Gator Lady
Site Experience Feedback
Jul 25, 2024
I move our company offices and have used Office Furniture 2 Go many times. I love the inventory choices and the customer service. I have had great service, good quality products, and great follow up from the staff at OF2Go
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Peter W
Site Experience Feedback
Jul 25, 2024
Great shopping experience, easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 24, 2024
Great and easy experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 23, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MelG
Site Experience Feedback
Jul 23, 2024
At the end of 2023 we purchased two desks from your company. Your company was the only company who still sells the type of desks we need. I returned today to purchase another desk. The website was easy to navigate and helpful in making what changes I needed to make, and the purchase process was clear and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nick
Site Experience Feedback
Jul 19, 2024
Seamless
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Odeasy
Site Experience Feedback
Jul 19, 2024
Good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Joe
Site Experience Feedback
Jul 19, 2024
Was able to easily find what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
John V.
Site Experience Feedback
Jul 03, 2024
Website was easy to navigate and ordering was simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jul 18, 2024
One of the chairs had a problem with the connection and came apart. We had to glue it.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 15, 2024
I Hope that the desk I purchased, will be what I ordered and damage free when it delivers.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jul 15, 2024
The ordering process was quick and easy- the color we wanted was discontinued but we are very satisfied with the option we chose. The frustrating part was that there was a crucial support bar piece missing from both of the L shaped desks that we ordered, making it so that they werent able to be fully assembled. The customer service team was able to resolve the issue, we are just waiting for the missing parts to be delivered.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 7
- Customer Support: 9
- Full ratings for this review »
Jen
Site Experience Feedback
Jun 20, 2024
Great selection of furniture and finishes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 09, 2024
Found exactly what I needed! Experience was smooth
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
JK
Site Experience Feedback
Jun 21, 2024
I've been meaning to buy a good office chair for some time, to go along with the desk and bookcases I purchased last year from Office Furniture. Now my office is set!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JK
Post-Delivery Feedback
Jul 09, 2024
The furniture was easy to assemble and looks great.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Joshy
Site Experience Feedback
Jul 09, 2024
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
GB Jr
Site Experience Feedback
Jul 04, 2024
Your order for didn't allow me to use autofill of name, address, etc. I tried twice and my computer froze each time so I eventually entered all my info manually. It was a good thing I really wanted this item or I would have gone to another site to get something similar.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- Full ratings for this review »