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OfficeFurniture2go.com Reviews - 241 Reviews - 9.5/10

Nov 27, 2024
OfficeFurniture2go.com has been serving customers nationally in the furniture and accessories business for over 30 years and has sold furniture on the internet since 1998. Their mission is to offer you the lowest possible prices on quality furniture and accessories along with exceptional Customer Service.

OfficeFurniture2go.com Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.4 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.3 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%90%

Neutral

15%10%

Negative

3%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for OfficeFurniture2go.com

Showing 21 - 40 of 241

Steven

Site Experience Feedback

Oct 18, 2024

Great

breezy

Site Experience Feedback

Oct 18, 2024

great website, easy to use. i do wish the dimensions were on the picture of the desk to understand better

sunsas64

Site Experience Feedback

Oct 17, 2024

I called with some questions, and the rep was very helpful!

happy

Site Experience Feedback

Oct 16, 2024

easy process

JVitale

Site Experience Feedback

Oct 11, 2024

Very easy to use website and easy check out.

Kelli

Site Experience Feedback

Oct 10, 2024

all good

rob

Site Experience Feedback

Oct 09, 2024

Easy to navigate and simple to order

FKC

Site Experience Feedback

Oct 08, 2024

.

Tom

Site Experience Feedback

Sep 16, 2024

Salesman on phone Ed was very helpful

bb

Site Experience Feedback

Oct 01, 2024

n/a

ANGEL

Site Experience Feedback

Sep 27, 2024

My experience was easy and fast, including a phone call asking about a desk

JD

Site Experience Feedback

Sep 26, 2024

Purchase made on return visit to website - was very easy to navigate and find the item again.

Nichole M.

Site Experience Feedback

Sep 03, 2024

Great easy experience.

Kamola

Site Experience Feedback

Sep 19, 2024

Everything was okay. Pricing was high in comparison to other competitors

TJ

Site Experience Feedback

Aug 28, 2024

Thing were easy to find and search for. A little confused about the dimensions.


Post-Delivery Feedback

Sep 16, 2024

The shopping experience was good lots of options. The delivery was fast and delivery driver was great help.

Clerk

Post-Delivery Feedback

Sep 09, 2024

This company was super easy to use, I got the exact thing I ordered and it came very fast. I contacted customer support for the tax exempt issue I had and it was resolved very quickly.

krysanne

Site Experience Feedback

Sep 06, 2024

excellent customer service great products

Shuncle

Site Experience Feedback

Sep 06, 2024

Very easy to navigate and find what you need.

hsuuuuujka

Site Experience Feedback

Sep 04, 2024

Thnks for the lovly gift !

Online Shopper

Site Experience Feedback

Sep 04, 2024

I was looking for a straight desk with pedestal and it was not clear if the pedestal could be reversed. I wasn't able to search for straight desks and not until checkout was I able to see that the pedestal was reversable.