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OfficeFurniture2go.com Reviews - 241 Reviews - 9.5/10

Nov 27, 2024
OfficeFurniture2go.com has been serving customers nationally in the furniture and accessories business for over 30 years and has sold furniture on the internet since 1998. Their mission is to offer you the lowest possible prices on quality furniture and accessories along with exceptional Customer Service.

OfficeFurniture2go.com Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.4 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.3 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%90%

Neutral

15%10%

Negative

3%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for OfficeFurniture2go.com

Showing 1 - 20 of 241

school

Post-Delivery Feedback

Nov 24, 2024

Everything came on time and in good condition

BzManager

Site Experience Feedback

Nov 22, 2024

Website is user friendly. I would like to see more options of styles and colors and the ability to use more than one fabric on the furniture.

Joshua

Site Experience Feedback

Nov 21, 2024

Everything was fine

Rachel

Site Experience Feedback

Nov 21, 2024

I've purchased all of our office desks from this company and have always been satisfied both with the product, the ease of assembly, and the speed of shipping. Will continue to make purchases going forward!

JimmyV

Site Experience Feedback

Nov 20, 2024

Website was easy to navigate and the purchase process was very smooth.

The boss

Site Experience Feedback

Nov 18, 2024

Easy experience for a good quality product

Online Shopper

Site Experience Feedback

Nov 17, 2024

I ordered conference room table and the esquire office set from your office months ago. This the 3 times I purchase from your site. These products are chosen by my designer.

Sweet Selections

Site Experience Feedback

Oct 24, 2024

It was an easy website to navigate


Post-Delivery Feedback

Nov 15, 2024

Sean Williams was professional and helped me with all my questions regarding the furniture, shipping, lead time, and anything else I needed. The furniture was high in quality and better than the pictures. The website could use better pictures and the instructions that come with the furniture for assembly were very difficult to follow. However, most important to me is the quality of the furniture and the customer service I receive so I would buy from this company again!

Mira

Site Experience Feedback

Nov 15, 2024

the site was really straightforward. It would not allow me to use my daughter's e-mail in the order. Once I changed it and placed my e-mail it was a snap.

Wiz

Site Experience Feedback

Nov 14, 2024

Easy to find what I wanted and checkout was fast

AMG

Site Experience Feedback

Nov 12, 2024

this was my 3rd order for my office furniture and I am satisfied

AP

Site Experience Feedback

Oct 25, 2024

Very satisfied with the selection and pricing. Will order again!

Parks

Post-Delivery Feedback

Nov 08, 2024

We bought a office desk and it was exactly what we were wanting and like it very much. everything was nicely packages. no broken parks.

Jules

Post-Delivery Feedback

Nov 08, 2024

I received a catalog in the mail and ordered the first two chairs, just to try them out. We have been looking for new conference room chairs for a long time. They came quickly and fit the bill perfectly. We were pleasantly surprised at a couple of features we hadn't noticed in the product summary, like they flex with you when you lean back. They're super nice and every single person who sat in them have given compliments about the chairs. I really appreciate quality and a good price, as we are a very small company. Both of those standards were met.

Earl

Site Experience Feedback

Nov 07, 2024

Great Prices. Great selection.

Jortiz

Site Experience Feedback

Oct 10, 2024

The website was easy to use and find the items that we need.

Lo

Site Experience Feedback

Oct 29, 2024

I having a great service. It was made easy for me to make an order.

Jess BVA

Site Experience Feedback

Oct 28, 2024

Wasy to order.

Arch

Site Experience Feedback

Oct 22, 2024

All was good

PJ

Site Experience Feedback

Oct 19, 2024

Good