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OfficeFurniture2go.com Reviews - 241 Reviews - 9.5/10

Nov 27, 2024
OfficeFurniture2go.com has been serving customers nationally in the furniture and accessories business for over 30 years and has sold furniture on the internet since 1998. Their mission is to offer you the lowest possible prices on quality furniture and accessories along with exceptional Customer Service.

OfficeFurniture2go.com Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.4 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.3 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%90%

Neutral

15%10%

Negative

3%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for OfficeFurniture2go.com

Showing 81 - 100 of 241

Product Pictures

Site Experience Feedback

Jul 01, 2024

It would be nice if there were more pictures of the items from different angles.

KRS

Post-Delivery Feedback

Jul 01, 2024

The ordering was easy and the product got to us promptly and the delivery was easy and the delivery person was very helpful. Product easy to assemble. Will definitely tell my friends and colleagues about office furniture 2 go.

James

Site Experience Feedback

May 29, 2024

This was an extremely smooth transaction, including asking a question to live agent over phone and getting exactly what I needed in order to make the order with confidence.

Online Shopper

Site Experience Feedback

Jun 25, 2024

Good experience

Cookie

Site Experience Feedback

Jun 21, 2024

Good, Easy

LWS

Site Experience Feedback

Jun 19, 2024

EASY TO NAVIGATE

Invisible

Site Experience Feedback

Jun 18, 2024

Your quiz is too personal for this day in time!

Online Shopper

Site Experience Feedback

Jun 17, 2024

We use for our office furniture needs

johnnymar

Post-Delivery Feedback

Jun 17, 2024

We found exactly what we needed: two small round conference tables of different sizes for two offices. The price was fair and reasonable, and was less than what we could find through our normal furniture supplier. We also took delivery in less than two weeks, which again, was much faster than we could get from our supplier (6-8 weeks). I would not hesitate to recommend OfficeFurniture2go.com to anyone looking for good quality office furniture at a reasonable price.

deeds

Site Experience Feedback

Jun 14, 2024

It was very easy to order online we browsed a catalog that you had mailed to us so we knew exactly what we wanted in advance.

BClasing

Post-Delivery Feedback

Jun 14, 2024

I liked using your website because it gave good indications of the style and stains available. Putting together the office I envisioned was easy and finding matching products was also easy. I also liked the prices included shipping so I didn't get sticker shock when I got the price for shipping at the end which happened at 2 other sites which I did not purchase from.

jel

Site Experience Feedback

Jun 12, 2024

ok

CWilson

Site Experience Feedback

Jun 12, 2024

The service and quality has been great with this company, only complaint is while narrowing down what I am looking for it has a glitch where I change one feature and the item type resets back to all, so you have to set all your parameters then narrow down the item.

faryl

Site Experience Feedback

Jun 10, 2024

I was looking for a new home office desk and was not having much luck until I came across this website. They had exactly what I was looking for and the price was great.

Troy

Site Experience Feedback

Jun 10, 2024

The product description and ease of use of the ordering process was excellent. Checkout was seamless. Highly recommend.

Banone

Site Experience Feedback

Jun 06, 2024

Need a comparison table, and instead of some products need an image dimension picture, it makes things easier to see when planning out in your mind.

CP

Site Experience Feedback

Jun 06, 2024

Good products and quick delivery.

Matt

Site Experience Feedback

Jun 05, 2024

Easy to order from their website and the price is a lot lower than most online companies. I am looking forward to my purchase and will most likely continue shopping from office furniture 2 go!

Acento

Post-Delivery Feedback

May 31, 2024

Hey girl, let me tell you about OfficeFurnture2go.com. This was the second time ordering from them. Ordering was easy, the delivery are on-time and the assembly, along with the installation made that part easy as well. The "best thing" are the prices! They are great for office furniture as well if you want to grab something for your home office.

Seniors Only

Site Experience Feedback

May 08, 2024

ease of ordering, easy matching product with product. Everything will arrive at the same time, prices were excellant


Post-Delivery Feedback

May 25, 2024

Great furniture easy to put together. Instructions could have been a little more detailed. But I love my desk.