Home > Computer & Software > MacSales.com

MacSales.com Reviews - 5,788 Review - 9.4/10

Nov 28, 2024
Other World Computing offers excellent values on Accelerators, Hard Drives, Memory, Monitors, Printers, Processors, and more for both Apple/Macintosh and Wintel PCs. Products from Apple, ATTO, CTX, Fujitsu, Hitachi, IBM, Intel, Interex, Kingston, PowerLogix, Quantum, Seagate, Sonnet, Sony, Techworks, Toshiba, Viewsonic, and others are standard in stock items.
Circle of Excellence - MacSales.com

2023
Winner

Circle of
Excellence

12 years

MacSales.com Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%87%

Neutral

9%8%

Negative

4%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

6.2 out of 10

Recent Reviews for MacSales.com

Showing 981 - 1000 of 5,788

Online Shopper

Post-Delivery Feedback

Sep 07, 2024

The us post office is the worst, I wouldn’t offer them anymore for shipment.

Online Shopper

Post-Delivery Feedback

Sep 07, 2024

Weak point is canada post. They are always late with delivery. Although i know this is beyond your control.

<G-Daddy>

Site Experience Feedback

Sep 07, 2024

Sounds good some far!!!

From MacSales.com

It brings us joy to learn about your positive OWC experience, and we value your feedback immensely.

Kismet

Site Experience Feedback

Sep 07, 2024

I've been an OWC customer for years. It's the only place I go for my Mac accessories. Always an easy online experience and their products are great!

From MacSales.com

Thank you for your loyalty and kind words! We’re thrilled to be your go-to place for Mac accessories and to hear that you’ve had a consistently easy online experience with us. Your satisfaction with our products means a lot, and w...

Read full response »

MDG

Site Experience Feedback

Aug 27, 2024

very trustworthy of OWC. I have bought computer supplies from this company in the past Was very satisfied.


Post-Delivery Feedback

Sep 07, 2024

I am very pleased with this MacBook computer. It is everything that was described. I trust MacSales and I would purchase items from you again.

From MacSales.com

Thank you for your continued trust in OWC! We’re delighted to hear you’ve been satisfied with your past purchases.

Larry5925

Post-Delivery Feedback

Sep 07, 2024

easy installation very user friendly

Ali

Post-Delivery Feedback

Sep 07, 2024

They are amazing!

Online Shopper

Post-Delivery Feedback

Sep 07, 2024

I have been purchasing from OWC for decades, always great products, prices and customer service! I have recommended them many times to other people.

JH

Site Experience Feedback

Aug 19, 2024

Fast response to email and clear instructions on how to check on shipping rates


Post-Delivery Feedback

Sep 07, 2024

I received my 64gb of RAM and discovered that they had some issues. I contacted the support team who guided me through the process of testing the RAM. When it was determined that they had some problem, the support team arranged for them to be returned and proceeded to send me a new batch. They arrived very quickly and in good order. I'm very impressed with the fast response, the level of great service and the professionalism of the company.

From MacSales.com

Thank you for your positive feedback! We're pleased to hear you found our email response and shipping rate instructions helpful.

raju

Site Experience Feedback

Sep 06, 2024

good- very slow in the beginning.

From MacSales.com

Thank you for your feedback. I’m sorry to hear that the process was slow at the beginning. We’re continuously working to improve our service, and your input is valuable to us. If you have any specific details or further concerns, ...

Read full response »

Jim

Site Experience Feedback

Sep 06, 2024

This was super easy to order from. And there was great information about the product. Answers to all my questions and concerns were already included in the products description and video. Really like the filters on the side to narrow down search criteria.

From MacSales.com

Thank you for your feedback! We’re delighted to hear that you found the ordering process easy and that our product information and videos addressed all your questions and concerns. It’s great to know that the filters helped you na...

Read full response »

OnSongUser

Post-Delivery Feedback

Sep 06, 2024

I was looking for an iPad to use for my music, and I did not want to spend the kind of money it would take to get a new one. I found one that was recent enough to run the apps I wanted, in excellent condition, for a fraction of what a new iPad would have cost. It was in my hands in a couple of days.

Vito

Site Experience Feedback

Sep 06, 2024

Tanxx

From MacSales.com

We appreciate your honest feedback.

dmossmps

Site Experience Feedback

Aug 31, 2024

First time purchase based on other very favorable reviews


Post-Delivery Feedback

Sep 06, 2024

First order but will order again as needed!

From MacSales.com

Thank you for the feedback. We are glad to hear that your first-time purchase turned out great!

Online Shopper

Site Experience Feedback

Sep 06, 2024

Excellent

From MacSales.com

We are delighted to hear about your positive OWC experience, and your feedback is of great value to us.

Bob

Post-Delivery Feedback

Sep 06, 2024

The tech support line was very busy--had a long hold time. Unlike previous experience, this time the tech support person was not really very familiar with the products I had in mind (Apple Mini computer and OWC external drives.

Photo Guy

Site Experience Feedback

Sep 06, 2024

Everything went well till I tried to check out and it seemed I had an issue with the address page next it was several min of saying its processing. I quit safari then relaunch and started over without issue. Other then that the sale was great.

From MacSales.com

Thank you for the 5-star review! We’re delighted to hear that you found our site easy to navigate and that the information was helpful for your decision-making. We appreciate your feedback and are pleased that you enjoyed the pric...

Read full response »

MarkMags

Site Experience Feedback

Sep 06, 2024

Easiest site to find and order quality products

From MacSales.com

Thank you for your feedback! We're glad to hear that you find our site easy to use for finding and ordering quality products. If there's anything else you need or any suggestions you have, feel free to let us know.

Drickels

Post-Delivery Feedback

Sep 06, 2024

Great selection of apple products and great prices.

Ed F

Site Experience Feedback

Aug 20, 2024

Worked great

From MacSales.com

Thank you for the positive feedback. We are thrilled that everything is working great!