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MacSales.com Reviews - 5,788 Review - 9.4/10

Nov 28, 2024
Other World Computing offers excellent values on Accelerators, Hard Drives, Memory, Monitors, Printers, Processors, and more for both Apple/Macintosh and Wintel PCs. Products from Apple, ATTO, CTX, Fujitsu, Hitachi, IBM, Intel, Interex, Kingston, PowerLogix, Quantum, Seagate, Sonnet, Sony, Techworks, Toshiba, Viewsonic, and others are standard in stock items.
Circle of Excellence - MacSales.com

2023
Winner

Circle of
Excellence

12 years

MacSales.com Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%87%

Neutral

9%8%

Negative

4%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

6.2 out of 10

Recent Reviews for MacSales.com

Showing 921 - 940 of 5,788

Motta

Site Experience Feedback

Sep 12, 2024

It was easy to navigate, as always. I found what I was looking for and made the purchase.

From MacSales.com

Thank you for the feedback. We are glad to hear that the website was easy to navigate and that you were able to find what you were looking for.

rusty79

Site Experience Feedback

Sep 12, 2024

Efficient website, easy to navigate.

From MacSales.com

Thank you for the feedback. We are glad to hear that the website was efficient and easy to navigate.

Steve

Site Experience Feedback

Sep 06, 2024

Smooth. No problems.


Post-Delivery Feedback

Sep 12, 2024

Overall experience was good. When I first tried to order the product it was not available, and it was unclear whether it was temporarily out of stock or discontinued. When I checked again it was available. I would have appreciated knowing that it was temporarily out of stock the first time. The order was fulfilled quickly, but I won't be able to use the product until my new computer arrives, so I can't comment as to its performance. Most OWC products perform very well, so that is what I'm expecting.

From MacSales.com

Thank you so much for taking the time to provide your feedback.

Buzzkill

Post-Delivery Feedback

Sep 12, 2024

The product is fine, I should have paid more attention as to where power connections were in relation to what my set up is. It's works as advertised.

Juan Carlos Rincon

Post-Delivery Feedback

Sep 11, 2024

It is a store where you can find used products in theory in excellent or good condition. The prices are good but I think it is necessary to have a clearer idea of ​​the real conditions of the product to be received.

Jaz

Post-Delivery Feedback

Sep 11, 2024

Inexpensive. Great products. Delivery was fast. Packaging secured.

deanh

Site Experience Feedback

Sep 11, 2024

Check oust is difficult

From MacSales.com

Thank you for the feedback. We will pass this information along.

FixitFr3d

Site Experience Feedback

Sep 11, 2024

The whole transaction was easy--everything updated in real time as I made changes, and I think "clarity" would best describe the interaction.

From MacSales.com

Thank you for the feedback. We are glad to hear that your transaction was easy to complete.

Techman

Site Experience Feedback

Sep 11, 2024

Website makes it easy to buy a used mac, & upgrade it to a much newer version. These used macs will help me save lots of extra time off my task, instead of using one computer to do all my task.

From MacSales.com

Thank you for the feedback. We are glad to hear that you were able to find the upgrade that you needed on our site.

Porthos

Site Experience Feedback

Sep 11, 2024

https://eshop.macsales.com/item/OWC/SSDACL4M2O/ Mac OS Compatibility macOS 10.13 High Sierra macOS 10.14 Mojave I was confuse on if this work with Catalina or not . I still run Mojave looking to run Catalina on my Mac Pro.

From MacSales.com

We appreciate you taking the time to give us your feedback. The specific item that you tagged is only compatible on High Sierra and Mojave. We do have a newer version of this card that works on newer OS options. https://eshop.macs...

Read full response »

Dang

Site Experience Feedback

Sep 11, 2024

I hope I get the item this time. The last time I tried to purchased from here, I was notified after the purchase the item was out of stock and gave me a refund. We will see this time...

From MacSales.com

Thank you for the feedback. We are sorry to hear that the item was out of stock. We are trying to find a fix for this issue in our system to better our checkout experience for the future.

Fox Jones

Site Experience Feedback

Sep 11, 2024

Really awesome place. 2nd computer. 1st had some problems but I didn't get the protection plan so that's on me. Thanks for everything yall.

From MacSales.com

We appreciate your feedback. It is great to hear that you had a great experience.

N/A

Site Experience Feedback

Sep 11, 2024

N/A

From MacSales.com

Thank you for the feedback.

MLS

Site Experience Feedback

Sep 11, 2024

All good.

From MacSales.com

We appreciate your feedback.

Aria Studios

Site Experience Feedback

Sep 11, 2024

Clear, efficient and easy. Mahalo!

From MacSales.com

Thank you for the wonderful feedback.

Kgitti

Site Experience Feedback

Sep 11, 2024

No autofill which is a PITA. But may be a problem on my end? I’m 74 and impatient.

From MacSales.com

Thank you for the feedback. Autofill should be an option on our site but we will pass along your frustration with this feature so it can be looked at.

1996elec-comp-engr

Site Experience Feedback

Sep 11, 2024

first purchase immediately addressed issue for our mac

From MacSales.com

Thank you for the wonderful feedback! It is great to hear that your first purchase solved your issue.

harrisbs

Site Experience Feedback

Sep 11, 2024

Everything went really smoothly and I apreciated the opportunity to easily choose the open box discount option.

From MacSales.com

Thank you for the feedback. We are glad to hear that your order went smoothly and that you enjoyed your discount.

kfk5927

Site Experience Feedback

Sep 02, 2024

You guys always have something I didn't know I wanted.

From MacSales.com

We appreciate your feedback and are glad to hear that we had something you did not even know you wanted!

Jim

Post-Delivery Feedback

Sep 11, 2024

I lost a tool from a Mac Sales hard drive replacement kit. You had the same tool at a better price than anywhere I could find. 7-10 day delivery turned out to be 1 day.