Home > Computer & Software > MacSales.com

MacSales.com Reviews - 5,788 Review - 9.4/10

Nov 28, 2024
Other World Computing offers excellent values on Accelerators, Hard Drives, Memory, Monitors, Printers, Processors, and more for both Apple/Macintosh and Wintel PCs. Products from Apple, ATTO, CTX, Fujitsu, Hitachi, IBM, Intel, Interex, Kingston, PowerLogix, Quantum, Seagate, Sonnet, Sony, Techworks, Toshiba, Viewsonic, and others are standard in stock items.
Circle of Excellence - MacSales.com

2023
Winner

Circle of
Excellence

12 years

MacSales.com Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%87%

Neutral

9%8%

Negative

4%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

6.2 out of 10

Recent Reviews for MacSales.com

Showing 901 - 920 of 5,788

cameo

Site Experience Feedback

Sep 14, 2024

I was able to easily find customized my order and the options are clear

From MacSales.com

Thank you for your feedback! We're glad to hear you found it easy to customize your order and that the options were clear.

Henry

Post-Delivery Feedback

Sep 14, 2024

Great experience. Product is perfect, shopping was great and delivered on time.

Greogor

Site Experience Feedback

Aug 29, 2024

Easy to use and follow

From MacSales.com

Thank you for the feedback.

The Batman

Site Experience Feedback

Sep 13, 2024

MacSales is my go to place for all my Mac accessories .....

From MacSales.com

Thank you for making us your go-to for your Mac needs! We truly appreciate the support!

Mongo

Site Experience Feedback

Sep 03, 2024

no problems


Post-Delivery Feedback

Sep 13, 2024

The transaction was flawless but as it turns out the 2009 IMac that I bought the Wireless keyboard for does not have Bluetooth (mid 2009 20” Education Model) So I am trying a Bluetooth dongle and not having much luck

From MacSales.com

Thank you for the wonderful feedback.

Ronnie

Site Experience Feedback

Sep 13, 2024

It was all good

From MacSales.com

Thank you for sharing your feedback!

Becky

Site Experience Feedback

Sep 09, 2024

Everyone is always so helpful. I needed something right away and they were able to ensure I'd get it overnight.

From MacSales.com

Thank you for your kind words! We’re glad we could help you get what you needed quickly!

Disco

Site Experience Feedback

Sep 13, 2024

Needed a replacement iPhone SE, but I also don't want to have to finance a phone. Finding a 3rd gen SE for nearly half the MSRP was exactly what I needed. I hate spending money, so thanks for hooking it up with reasonable prices.

From MacSales.com

Thank you for your review! We’re glad you found a great deal on the 3rd gen iPhone SE. It’s our goal to offer reasonable prices, and we appreciate your support!

OWC fan

Site Experience Feedback

Sep 13, 2024

Easy to find what you need with excellent pricing for items and shipping.

From MacSales.com

Thank you for your kind words! We’re glad to hear you found what you needed at great prices and appreciated the shipping. Your feedback is much appreciated!

Mike

Post-Delivery Feedback

Sep 12, 2024

I appreciated the quality of merchandise and the availability of the merchandise. The ease of the purchase the individual I chatted with was knowledgeable of the subject and the equipment. Shipping was excellent as it arrived right on scheduled time.

Bee

Site Experience Feedback

Sep 12, 2024

It went easily and I have no complaints. I'll say that today I placed another order and realized I wanted to cancel it a couple of hours later. Working with a rep on chat went really well and I'm very satisfied with how I was responded to.

From MacSales.com

Thank you for the feedback. We are glad to hear that you have no complaints and that you were able to get what you needed.

Dwight

Post-Delivery Feedback

Sep 12, 2024

I did not know of this company prior to visiting their Ebay site. Upon reviewing their offerings, the unit I purchased met my criteria. Admittedly, it is a bit worrisome to trust that an internet sales company will follow through with their promises, but this company did, in fact more so than other companies I trusted in the past. Nothing in the transaction, shipping, contact, delivery or product itself was less than promised. In grading each question, I avoid giving out perfect scores so I graded as high as I normally do when everything works out as expected. Perfect though is impossible in my opinion.

FredVW

Post-Delivery Feedback

Sep 12, 2024

Quick delivery, product came sooner than expected.

Online Shopper

Post-Delivery Feedback

Sep 12, 2024

It was easy to find what I needed, and it came quickly.

Dave

Post-Delivery Feedback

Sep 12, 2024

Still too soon to comment on reliability of Apple MAC MINI purchase. Thus far it seems to be working well and meeting my expectations. Although, I have noticed the unit runs VERY HOT. I've owned a lot of Apple products and have never had one this hot during normal operation. OWC delivery and follow-up inquiry has been excellent!

Joel

Site Experience Feedback

Sep 12, 2024

The sales agent was nice and so helpful! OWC is always the first place I turn.

From MacSales.com

Thank you for the wonderful feedback. It is great to hear that your sales agent was nice and helpful.

Matt

Post-Delivery Feedback

Sep 12, 2024

There are two things that I love about MacSales that keep me coming back. First is the ease of finding upgrades specific to my computer. Their website guides you through the process of specifying your hardware and then makes specific recommendations for compatible upgrades. Second, their install videos are perfect. They make user upgrades easy and worry-free.

Bee

Site Experience Feedback

Sep 12, 2024

Just sorry I didn't place the order yesterday as I would have been able to buy a used dock.

From MacSales.com

Thank you for the feedback. Our used items do go quickly, we apologize that the one you were looking at was no longer available.

Trevv

Post-Delivery Feedback

Sep 12, 2024

Great price high quality and pretty quick turn around.

Walter

Post-Delivery Feedback

Sep 12, 2024

No issues with buying. I bought a battery for a MacBook Air; however, when I opened the back I discovered water damage (thinking the kids). Obviously the battery wasn’t the issue so I returned it. Customer service was helpful and understanding— just awaiting the refund.