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MacSales.com Reviews - 5,788 Review - 9.4/10

Nov 28, 2024
Other World Computing offers excellent values on Accelerators, Hard Drives, Memory, Monitors, Printers, Processors, and more for both Apple/Macintosh and Wintel PCs. Products from Apple, ATTO, CTX, Fujitsu, Hitachi, IBM, Intel, Interex, Kingston, PowerLogix, Quantum, Seagate, Sonnet, Sony, Techworks, Toshiba, Viewsonic, and others are standard in stock items.
Circle of Excellence - MacSales.com

2023
Winner

Circle of
Excellence

12 years

MacSales.com Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%87%

Neutral

9%8%

Negative

4%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

6.2 out of 10

Recent Reviews for MacSales.com

Showing 841 - 860 of 5,788

Studio 84

Post-Delivery Feedback

Sep 19, 2024

They always have good compatibility info and ship same or next day. Have ordered from OWC since the early 2000’s many times for work and personal.

jjandoy56

Site Experience Feedback

Sep 02, 2024

Trust is the key factor with any online or indeed all trading deals . This has already been established with this company (OWC) .


Post-Delivery Feedback

Sep 19, 2024

Repetition is tedious to write , tedious to read . Yes OWC is the prime market-place for used Apple units . My experienced personal opinion expressed in words .

From MacSales.com

We are thrilled to hear that you fully trust us as a company!

user

Post-Delivery Feedback

Sep 19, 2024

I was surprised they had the legacy product I was seeking

Online Shopper

Site Experience Feedback

Sep 19, 2024

Very straightforward and easy

From MacSales.com

Thank you for the feedback. We are glad you had a straightforward experience.

AlBee

Site Experience Feedback

Sep 19, 2024

Saw several of same item at different prices. Would like to know differences in product (damage, age, product number, year of manufacture, etc). Willing to take a chance given all past purchases have been without issues.

From MacSales.com

Thank you for the feedback. Each item at the top of the page should show a condition to differentiate between the prices that you are seeing.

Mike

Site Experience Feedback

Sep 19, 2024

The place I worked at before always swore by owc and now I run my own business and I also swear by it. Sadly though i waited too long to return an item from before and couldn't get a refund, and i just had to buy the correct thing now. Which is entirely my fault.

From MacSales.com

Thank you for the feedback.

pdoyle502

Site Experience Feedback

Sep 19, 2024

Go to site for used Macs. No hassle,good products at good prices.

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that you found good products at good prices.

T

Post-Delivery Feedback

Sep 18, 2024

Overall, it was ok. The RAM works great. The problem is that it said "Next Day Local Courier (Toronto Area)" and it arrived 1 day after. If I would've known, I'd have picked it up myself and avoided paying more for delivery than for the product itself. To make matters worse, the day after I've bought it, the price went down with ~$5.

Tot Carlo

Post-Delivery Feedback

Sep 18, 2024

I was in the market for a quality, MacBook Pro, but I could not afford the newer models. This website offered nearly excellent quality added an affordable price, and I am very satisfied with the product.

G-Force

Post-Delivery Feedback

Sep 18, 2024

Excellent in all respects.

jrk4251

Site Experience Feedback

Sep 07, 2024

Bad: I had to log into PayPal twice to get the purchase to go through. I should only have to do it once.


Post-Delivery Feedback

Sep 18, 2024

I ordered a used Thunderbolt 3 dock to work with an Apple Thunderbolt 2 to Thunderbolt 3 adapter to work with an older Mac Mini 2014 that I have. The one I received was fairly cle3an although definitely not new. I plugged it in and tested it with two different Mac Minis and it worked. And everything on it seems to work. I purchased it to work with a 2014 Mac Mini with an SSD in it. Using it with Black Magic Disk Speed Test, I tested the internal SSD against an external SSD plugged into a USB 3 port on the dock and the SSD on the dock ran almost 10% faster than the one in the Mac Mini. Not sure why. It just did. I haven't tried it with the USB-C and Thunderbolt 3 on a Thunderbolt 3 iMac, but I will eventually. In the meantime, it just seems to work really well! Very pleased.

From MacSales.com

Thank you for your feedback, and I apologize for the inconvenience you experienced with logging into PayPal. We strive to make the checkout process as smooth as possible, and I will pass your feedback along to our team to address ...

Read full response »

Online Shopper

Post-Delivery Feedback

Sep 18, 2024

I am very glad MacSales boxed up the product well because shipping to a toll on the outer box. Glad they packaged well or item would have been damaged. So far so good!

fBezos

Site Experience Feedback

Sep 18, 2024

Haven't shopped from OWC in a while, but I'm happy to see they have what I want. Anything to keep my money away from Amazon.

From MacSales.com

Thank you for the feedback. It is great to hear that you have always had a good experience working with us.

BobS

Site Experience Feedback

Sep 18, 2024

Always happy with OWC products!

From MacSales.com

It is great to hear that our customers are enjoying our wonderful products!

macVolks

Site Experience Feedback

Sep 18, 2024

Thanks for a clear, easy to navigate website. We have worked with you for years and have always been happy with the interface and the service. Great support!

From MacSales.com

Thank you for the wonderful feedback. We are glad to hear that you enjoy our website!

Online Shopper

Post-Delivery Feedback

Sep 18, 2024

Unit works perfectly, no issues to now. My only question was regarding the condition as there were marks and scratches on it. I might have classed it as very good condition not excellent but customer service confirmed it would fall into their excellent category. As it’s 12 years old and works perfectly I have no complaints really. Definitely would buy from here again and in fact the shipping was faster than I expected as it was free.

Online Shopper

Post-Delivery Feedback

Sep 18, 2024

Not much to say. Ordered a computer. A few days later, a computer was delivered. Straightforward. Easy-peasy. I worried about UPS shipping but plenty of bubble wrap was adequate (sometimes a box in a box can be preferable). Computer booted up fine and dandy. Ran updates and all is good. Thanks.

Michael B

Site Experience Feedback

Sep 02, 2024

Fast and easy to use!


Post-Delivery Feedback

Sep 18, 2024

Easy to find items I needed, easy payment process, fast delivery.

From MacSales.com

We are glad to hear that you had a fast and easy experience working with us.

Online Shopper

Post-Delivery Feedback

Sep 18, 2024

You have to be kidding me! I haven't got time for this crap!!!!!

Geekgirl

Post-Delivery Feedback

Sep 17, 2024

I had a really great experience exactly what I wanted for a great price and it came very quickly.