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MacSales.com Reviews - 5,788 Review - 9.4/10

Nov 28, 2024
Other World Computing offers excellent values on Accelerators, Hard Drives, Memory, Monitors, Printers, Processors, and more for both Apple/Macintosh and Wintel PCs. Products from Apple, ATTO, CTX, Fujitsu, Hitachi, IBM, Intel, Interex, Kingston, PowerLogix, Quantum, Seagate, Sonnet, Sony, Techworks, Toshiba, Viewsonic, and others are standard in stock items.
Circle of Excellence - MacSales.com

2023
Winner

Circle of
Excellence

12 years

MacSales.com Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%87%

Neutral

9%8%

Negative

4%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

6.2 out of 10

Recent Reviews for MacSales.com

Showing 761 - 780 of 5,788

Bob

Site Experience Feedback

Sep 14, 2024

My mini-doc has failed. Finding a good replacement

From MacSales.com

Thank you for your review. We're sorry to hear that your mini-doc has failed. If you need help finding a suitable replacement, please feel free to reach out to us, we're always happy to help! https://eshop.macsales.com/Service/

starman

Site Experience Feedback

Sep 25, 2024

Everything worked well on the website, as usual with macsales.

From MacSales.com

Thank you for the feedback. We are glad to hear that everything worked well for you.

Frank P

Site Experience Feedback

Sep 18, 2024

straight forward

From MacSales.com

We appreciate you taking the time to give us your feedback.

DC

Site Experience Feedback

Sep 25, 2024

Flawless

From MacSales.com

We appreciate you taking the time to give us your feedback.

No

Site Experience Feedback

Sep 25, 2024

Gets the job done

From MacSales.com

Thank you for the wonderful feedback.

jamik

Site Experience Feedback

Sep 25, 2024

Good

From MacSales.com

Thank you for the feedback. We are glad to hear that you had a good experience working with us.

Gethyn

Post-Delivery Feedback

Sep 25, 2024

Products are well designed and well made.

MACKEY

Post-Delivery Feedback

Sep 25, 2024

Quality product. Works great. Arrived on time and as advertised on website.

RyGuy254

Site Experience Feedback

Sep 14, 2024

Clear descriptions and pictures. Those are the main reasons I decided to purchase from them today.


Post-Delivery Feedback

Sep 25, 2024

I was pleased to read the OWC Mercury Elite Pro external hard drives not only supported US but also eSATA and Firewire. They shipped the item on time and it works great so far.

From MacSales.com

Thank you for your review! We’re thrilled to hear that our clear descriptions and pictures helped you make your purchase decision.

Vroad

Site Experience Feedback

Sep 24, 2024

Excellent service!

From MacSales.com

Thank you for the kind words! We're thrilled to hear you had an excellent shopping experience with us.

Dave

Post-Delivery Feedback

Sep 24, 2024

The process was seamless, no problems, excellent overall experience.

Adventure64

Site Experience Feedback

Sep 24, 2024

Over all it was nice and easy to find the product I was looking for.

From MacSales.com

Thank you for your feedback! We’re happy to hear that you found what you were looking for easily.

Ed

Post-Delivery Feedback

Sep 24, 2024

Great customer service and the items met all my expectations.

PbP

Site Experience Feedback

Sep 09, 2024

Very simple and easy to understand

From MacSales.com

Thank you for your feedback! We’re glad to hear you found everything simple and easy to understand

Cb

Site Experience Feedback

Sep 24, 2024

Great experience

From MacSales.com

Thank you for taking the time to share your feedback with us. We are thrilled to hear you had a great shopping experience

SeJ

Post-Delivery Feedback

Sep 24, 2024

Any Mac product you need parts for or legacy hardware this is the place. Also their drives are well matched to apple products. Excellent service & quality of products as well.

Online Shopper

Site Experience Feedback

Sep 24, 2024

Always glad to find what I'm looking for.

From MacSales.com

Thank you for your feedback! We’re glad you found the device you needed.

Online Shopper

Post-Delivery Feedback

Sep 24, 2024

I purchased the Express 1M2. In my specific use case, I should have ordered the Envoy Pro SX. I have 2017 iMac and 2020 MBP, both have TB3. I simply picked a product that works, but doesn't give me the highest performance that I wanted. I have already ordered the replacement Envoy Pro SX from OWC. Customer service handled everything very well.

TaterSalad

Site Experience Feedback

Sep 24, 2024

Easy to navigate, good info and video posted.

From MacSales.com

Thank you for your review! We’re happy to hear that you found our site easy to navigate and the information helpful. We appreciate your support!

Ikiru

Site Experience Feedback

Sep 24, 2024

Easy peasy to breeze through order form!

From MacSales.com

Thank you for your feedback! We’re thrilled to hear that you found the order process easy.