MacSales.com Reviews - 5,831 Review - 9.3/10
2023
Winner
Circle of
Excellence
12 years
MacSales.com Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 87% |
Neutral | 9% | 8% |
Negative | 4% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
6.2 out of 10
Recent Reviews for MacSales.com
Showing 621 - 640 of 5,831
Carl
Site Experience Feedback
Oct 03, 2024
very good, hope everything arrives in good repair
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From MacSales.com
Thank you for the feedback. We are glad to hear that you had a good experience and that all your items arrived in good condition.
Bill S
Post-Delivery Feedback
Oct 03, 2024
Battery ordered was exact match and arrived next day, even though was promised for 4-5 days. Installation video were extremely helpful.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Shaun C
Site Experience Feedback
Oct 03, 2024
Looking forward to trying these new Thunderbolt 5 cables with the new faster drives coming out soon. Great site with great products. thanks!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
From MacSales.com
We appreciate you taking the time to give us your feedback. It is wonderful to hear that you have enjoyed our site and our products.
Shane
Site Experience Feedback
Oct 03, 2024
I was looking for a good first time computer for my grandson's 13th birthday, He has expressed a desire to perform Graphic design education and work within it. He is in the 7th grade and was the winner of this years Harry Potter design for there t shirts etc. I am a trained pc and have a dell. acct for over 15 years. but now we have to learn how to use a Mac book and computers and programs. Thank You
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the feedback. It is great to hear that you were able to find exactly what you needed for your grandson.
Shilow
Site Experience Feedback
Oct 03, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the wonderful feedback.
Online Shopper
Post-Delivery Feedback
Oct 03, 2024
Great prices on legacy items that are hard to find elsewhere
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 03, 2024
Had a great, straightforward experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the feedback. We are glad to hear that you had a great, straightforward experience.
Alex
Site Experience Feedback
Oct 03, 2024
Great deals!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
It is wonderful to hear that you found great deals on our site.
Switchbox
Site Experience Feedback
Sep 02, 2024
So Far so Good. I like the description of what I should expect as well as the helpful videos. Hopefully my upgrade goes well.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From MacSales.com
We appreciate you taking the time to give us your feedback. It is great to hear that you had a good experience working with us and that you found helpful videos on our site.
chtunes
Site Experience Feedback
Oct 03, 2024
Great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the feedback. We are thrilled to hear that you received great service.
Thor
Site Experience Feedback
Oct 03, 2024
Always a trusted source for Mac parts
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
From MacSales.com
We appreciate you taking the time to give us your feedback. It is great to hear that we are your trusted source for Mac parts.
Charlie
Site Experience Feedback
Oct 03, 2024
I found the website very intuitive and easy to navigate. Thorough information was provided on all products for sale on the website. Thanks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
We appreciate you taking the time to give us your feedback. It is great to hear that you found the website to be intuitive and easy to navigate.
man
Site Experience Feedback
Oct 03, 2024
Not always easy to navigate with the options that are provided.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
From MacSales.com
Thank you for the feedback. We will pass this information along.
Lannisita
Post-Delivery Feedback
Oct 03, 2024
Product availability and competitive prices. Also the tutorial come in handy to get it done yourself most of the time. The product came in intact
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
USAFtravler
Site Experience Feedback
Oct 02, 2024
The hardware/firmware works
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
We appreciate you taking the time to give us your feedback. It is great to hear that you found hardware that works for you!
Online Shopper
Post-Delivery Feedback
Oct 02, 2024
I've been buying stuff from macsales.com for a long time and I have always been happy with my purchases. This time, I did have some trouble following the tracking of the order. It came by US Mail, but whenever I clicked on "track package" I got the message that the order hadn't been entered yet. But it did arrive.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
- Full ratings for this review »
Mac video editor
Site Experience Feedback
Oct 02, 2024
Great details on the specs of the drives in the system. Product page told me everything I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the feedback. We are thrilled to hear that you found all the information that you needed to make your purchase.
Stalcup
Site Experience Feedback
Sep 24, 2024
I found a device that I have needed for sometime.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Stalcup
Post-Delivery Feedback
Oct 02, 2024
The product was what I needed and it works very well.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
From MacSales.com
Thank you for your feedback! We’re glad you found the device you needed
me
Site Experience Feedback
Oct 02, 2024
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the feedback.
Uger
Site Experience Feedback
Sep 24, 2024
Your getting to complicated to check out. You don’t need to no who I am I have a back that nos everything and you can’t sell my information
- Overall Rating: 2
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
- Full ratings for this review »
From MacSales.com
Thank you for your feedback! We’re sorry to hear you found the checkout process complicated. Your privacy is important to us, and we appreciate your input as we work to improve the experience.