Home > Computer & Software > MacSales.com

MacSales.com Reviews - 5,831 Review - 9.3/10

Nov 28, 2024
Other World Computing offers excellent values on Accelerators, Hard Drives, Memory, Monitors, Printers, Processors, and more for both Apple/Macintosh and Wintel PCs. Products from Apple, ATTO, CTX, Fujitsu, Hitachi, IBM, Intel, Interex, Kingston, PowerLogix, Quantum, Seagate, Sonnet, Sony, Techworks, Toshiba, Viewsonic, and others are standard in stock items.
Circle of Excellence - MacSales.com

2023
Winner

Circle of
Excellence

12 years

MacSales.com Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%87%

Neutral

9%8%

Negative

4%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

6.2 out of 10

Recent Reviews for MacSales.com

Showing 621 - 640 of 5,831

Carl

Site Experience Feedback

Oct 03, 2024

very good, hope everything arrives in good repair

From MacSales.com

Thank you for the feedback. We are glad to hear that you had a good experience and that all your items arrived in good condition.

Bill S

Post-Delivery Feedback

Oct 03, 2024

Battery ordered was exact match and arrived next day, even though was promised for 4-5 days. Installation video were extremely helpful.

Shaun C

Site Experience Feedback

Oct 03, 2024

Looking forward to trying these new Thunderbolt 5 cables with the new faster drives coming out soon. Great site with great products. thanks!

From MacSales.com

We appreciate you taking the time to give us your feedback. It is wonderful to hear that you have enjoyed our site and our products.

Shane

Site Experience Feedback

Oct 03, 2024

I was looking for a good first time computer for my grandson's 13th birthday, He has expressed a desire to perform Graphic design education and work within it. He is in the 7th grade and was the winner of this years Harry Potter design for there t shirts etc. I am a trained pc and have a dell. acct for over 15 years. but now we have to learn how to use a Mac book and computers and programs. Thank You

From MacSales.com

Thank you for the feedback. It is great to hear that you were able to find exactly what you needed for your grandson.

Shilow

Site Experience Feedback

Oct 03, 2024

Excellent

From MacSales.com

Thank you for the wonderful feedback.

Online Shopper

Post-Delivery Feedback

Oct 03, 2024

Great prices on legacy items that are hard to find elsewhere

Online Shopper

Site Experience Feedback

Oct 03, 2024

Had a great, straightforward experience.

From MacSales.com

Thank you for the feedback. We are glad to hear that you had a great, straightforward experience.

Alex

Site Experience Feedback

Oct 03, 2024

Great deals!

From MacSales.com

It is wonderful to hear that you found great deals on our site.

Switchbox

Site Experience Feedback

Sep 02, 2024

So Far so Good. I like the description of what I should expect as well as the helpful videos. Hopefully my upgrade goes well.

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that you had a good experience working with us and that you found helpful videos on our site.

chtunes

Site Experience Feedback

Oct 03, 2024

Great service

From MacSales.com

Thank you for the feedback. We are thrilled to hear that you received great service.

Thor

Site Experience Feedback

Oct 03, 2024

Always a trusted source for Mac parts

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that we are your trusted source for Mac parts.

Charlie

Site Experience Feedback

Oct 03, 2024

I found the website very intuitive and easy to navigate. Thorough information was provided on all products for sale on the website. Thanks!

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that you found the website to be intuitive and easy to navigate.

man

Site Experience Feedback

Oct 03, 2024

Not always easy to navigate with the options that are provided.

From MacSales.com

Thank you for the feedback. We will pass this information along.

Lannisita

Post-Delivery Feedback

Oct 03, 2024

Product availability and competitive prices. Also the tutorial come in handy to get it done yourself most of the time. The product came in intact

USAFtravler

Site Experience Feedback

Oct 02, 2024

The hardware/firmware works

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that you found hardware that works for you!

Online Shopper

Post-Delivery Feedback

Oct 02, 2024

I've been buying stuff from macsales.com for a long time and I have always been happy with my purchases. This time, I did have some trouble following the tracking of the order. It came by US Mail, but whenever I clicked on "track package" I got the message that the order hadn't been entered yet. But it did arrive.

Mac video editor

Site Experience Feedback

Oct 02, 2024

Great details on the specs of the drives in the system. Product page told me everything I was looking for.

From MacSales.com

Thank you for the feedback. We are thrilled to hear that you found all the information that you needed to make your purchase.

Stalcup

Site Experience Feedback

Sep 24, 2024

I found a device that I have needed for sometime.


Post-Delivery Feedback

Oct 02, 2024

The product was what I needed and it works very well.

From MacSales.com

Thank you for your feedback! We’re glad you found the device you needed

me

Site Experience Feedback

Oct 02, 2024

n/a

From MacSales.com

Thank you for the feedback.

Uger

Site Experience Feedback

Sep 24, 2024

Your getting to complicated to check out. You don’t need to no who I am I have a back that nos everything and you can’t sell my information

From MacSales.com

Thank you for your feedback! We’re sorry to hear you found the checkout process complicated. Your privacy is important to us, and we appreciate your input as we work to improve the experience.