Home > Computer & Software > MacSales.com

MacSales.com Reviews - 5,831 Review - 9.3/10

Nov 28, 2024
Other World Computing offers excellent values on Accelerators, Hard Drives, Memory, Monitors, Printers, Processors, and more for both Apple/Macintosh and Wintel PCs. Products from Apple, ATTO, CTX, Fujitsu, Hitachi, IBM, Intel, Interex, Kingston, PowerLogix, Quantum, Seagate, Sonnet, Sony, Techworks, Toshiba, Viewsonic, and others are standard in stock items.
Circle of Excellence - MacSales.com

2023
Winner

Circle of
Excellence

12 years

MacSales.com Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%87%

Neutral

9%8%

Negative

4%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

6.2 out of 10

Recent Reviews for MacSales.com

Showing 581 - 600 of 5,831

Carl

Post-Delivery Feedback

Oct 06, 2024

You have found my price point.

Jeff

Site Experience Feedback

Oct 06, 2024

Good products. Streamlined process.

From MacSales.com

Thank you for the positive feedback! We're glad you liked our products and found the ordering process easy.

Fish

Site Experience Feedback

Oct 06, 2024

On a scale of beefs and bouquets, my experience tilts steeply to the bouquet side. Indeed, there are no beef(s).

From MacSales.com

Thank you for the delightful review! We’re thrilled to hear your experience is all bouquets and no beefs!

Ian

Post-Delivery Feedback

Oct 06, 2024

Had to find my own power cable

Mac

Post-Delivery Feedback

Oct 05, 2024

The delivery process compared to B+H is much slower and using USPS is not as reliable in our area. However things arrived at expected.

kit

Site Experience Feedback

Oct 05, 2024

good

From MacSales.com

Thank you for the feedback!

GLS

Site Experience Feedback

Oct 05, 2024

Website is very easy to use; however, when I search for a specific product, I would prefer to be shown that exact product rather than a list of semi-related information.

From MacSales.com

Thank you for your feedback! We're glad to hear you find the website easy to use. We appreciate your suggestion for improving search results and will take it into consideration.

MT

Post-Delivery Feedback

Oct 05, 2024

Smooth transaction.

Online Shopper

Site Experience Feedback

Oct 05, 2024

Was looking for a cheap mini to replace my failing mac mini. Found one.

From MacSales.com

Thank you for your review! We're glad you found a replacement for your Mac Mini.

Online Shopper

Site Experience Feedback

Oct 05, 2024

Easy sale sale. No issues whatsoever. I guess if I had to find something to pick on Id say update the website. But it really dosent need to be done

From MacSales.com

Thank you for your feedback! We're glad to hear the sale went smoothly. We appreciate your suggestion about the website and will keep it in mind.

gecko1

Site Experience Feedback

Oct 05, 2024

Had a little difficulty on the screen that requested name, address, etc. Couldn't figure out what the problem was to get to next screen. Closed session and tried again successfully

From MacSales.com

Thank you for your feedback! We’re glad to hear you were able to complete your order on your second attempt. If you ever encounter any issues, don’t hesitate to reach out for assistance!

Marvo

Site Experience Feedback

Oct 05, 2024

i love owc i have been using your products for many years . i am a "Mac Head"

From MacSales.com

Thank you for your support! We’re thrilled to have you as part of the OWC family.

OldMac-er

Site Experience Feedback

Oct 05, 2024

No problem. I like this company.

From MacSales.com

Thank you for the support and positive feedback!

J.K. Gibson

Site Experience Feedback

Oct 05, 2024

I have been using OWC since at least the year 2000. I worked as an IT director in marketing and advertising and it was dominated by Apple. OWC's offerings were usually bettern than Apple, and cheaper than the parts they replaced. I continue to use OWC because of their reputation and their offerings.

From MacSales.com

Thank you for your long-standing support! We’re thrilled to hear that you’ve had a positive experience with us since 2000. Your loyalty means a lot, and we’re glad to be your go-to for quality Apple parts!

Bubba

Site Experience Feedback

Oct 05, 2024

Everything was great except you ought to have Apple Pay.

From MacSales.com

Thank you for sharing your feedback with us. We do accept Apple Pay as a payment method!

Online Shopper

Post-Delivery Feedback

Oct 05, 2024

Very happy with this order and have had good expierece in the past

Online Shopper

Site Experience Feedback

Oct 05, 2024

smooth as always

From MacSales.com

Thank you for the positive feedback! We are thrilled to hear you had another seamless shopping experience!

Online Shopper

Site Experience Feedback

Oct 05, 2024

The experience was fine; I will know more when the product arrives. I am a bit nervous because the last order was cancelled and is still "pending" in my bank account. With a used product I don't know if I'm happy until I get it.

From MacSales.com

Thank you for your review! We appreciate your honesty and understand your concerns. If you have any questions about your current order or the pending charge, please don’t hesitate to reach out. We hope you’ll be satisfied with the...

Read full response »

Nokomis

Site Experience Feedback

Oct 05, 2024

Good experience, as always!

From MacSales.com

Thank you for the feedback! We are thrilled you had another great shopping experience with us!

Tori’s dad

Site Experience Feedback

Sep 25, 2024

The interaction has been great as always


Post-Delivery Feedback

Oct 05, 2024

I hope to replace the battery in my wife’s laptop today after watching the install video, it is classed as advanced and since I’m advanced in age it should be a piece of cake. The install videos from the site are great!

From MacSales.com

Thank you for the wonderful feedback.