MacSales.com Reviews - 5,831 Review - 9.3/10
2023
Winner
Circle of
Excellence
12 years
MacSales.com Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 87% |
Neutral | 9% | 8% |
Negative | 4% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
6.2 out of 10
Recent Reviews for MacSales.com
Showing 461 - 480 of 5,831
Online Shopper
Post-Delivery Feedback
Oct 16, 2024
Love the website, very easy to navigate and make purchases. iPad is exactly how it was advertised
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 16, 2024
necesitan un Whats app para comunixcarse al momento pierden tiempo las operaciones el de contestar entres días muy mal .espero que en el futuro apoyen a Mexicoco con los envíos compramos hace cuatro años dos imacs
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
- Full ratings for this review »
From MacSales.com
Gracias por los comentarios. Pasaremos su recomendación a nuestro equipo, ya que siempre estamos buscando formas de mejorar.
Lindsay
Site Experience Feedback
Oct 16, 2024
Easy and fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the feedback. We are glad to hear that you had an easy and fast experience.
BlueLeezardNow
Post-Delivery Feedback
Oct 16, 2024
Got a great product, works 100%, super durable, will be perfect for keeping my most important project completely secure. Highly recommend this product. Also highly recommend OWC--super prices, excellent choices and prices, always on top, not pushy.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 16, 2024
Easy order processing, good deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
We appreciate you taking the time to give us your feedback. It is great to hear that you had an easy ordering process.
victorinhudson
Site Experience Feedback
Oct 16, 2024
I order here regularly and usually extremely happy with my orders.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the feedback. We are glad to hear that you have ordered here regularly and are always happy.
Mario G
Site Experience Feedback
Oct 01, 2024
Awesome experience always!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mario G
Post-Delivery Feedback
Oct 16, 2024
Excellent service!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From MacSales.com
Thank you for your wonderful feedback! We're so glad to hear you always have an awesome experience with us. We appreciate your support!
Theo
Site Experience Feedback
Oct 16, 2024
This one was easy. But even when I've had problems with something you guys have fixed it. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the feedback. We are glad to hear that you had a good experience working with us.
Kenny
Site Experience Feedback
Oct 16, 2024
Good experience .. easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
We are thrilled to hear that you had a good experience working with us.
Zack
Site Experience Feedback
Oct 16, 2024
Nice clean order- easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the feedback. It is great to hear that you had a nice clean ordering experience.
JW Dodd
Site Experience Feedback
Oct 16, 2024
They always have more than I need.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
We appreciate you taking the time to give us your feedback. It is great to hear that we always have what you need and more.
Jerome
Site Experience Feedback
Oct 16, 2024
great product selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the feedback. We are glad to hear that you found a great product selection working with us.
Mike
Site Experience Feedback
Oct 16, 2024
I rated the appearance of the website 9 rather than 10 because it seems a bit graphics-heavy. I would have preferred a "leaner" experience. It's a very minor point - everything else was great.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the feedback. We will pass this information along to our web team.
Anthony
Site Experience Feedback
Oct 16, 2024
Great clearance deals!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the feedback. We are glad to hear that you found wonderful clearance deals.
June
Site Experience Feedback
Oct 15, 2024
This website seems to have everything I will need for electronic needs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the wonderful feedback! We're thrilled to hear that you find everything you need for your electronic requirements on our website.
JEP
Post-Delivery Feedback
Oct 15, 2024
always good service and great products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Wheels
Site Experience Feedback
Oct 15, 2024
Had a bit of difficulty finding the site...OWC didn't bring up my account, found MacSales and finally got into my account as usual.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for your feedback! I’m sorry to hear you had trouble accessing your account. We appreciate your patience and are glad you were able to log in.
OmaVic
Site Experience Feedback
Oct 15, 2024
I was looking for a keyboard and found one. Wish I could have found a Wi-Fi extender.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for taking the time to share your feedback. Regrettably, we do not sell Wi-Fi Extenders or Routers, but we are glad to hear you found the keyboard you were looking for.
Lil' Margie
Site Experience Feedback
Oct 08, 2024
The representative I spoke with doubled checked that I ordered the appropriate item. She was knowledgeable, patient, and respectful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for your feedback! We're glad to hear you found our presentation and information clear.
MG
Post-Delivery Feedback
Oct 15, 2024
Great selection of top quality Mac products!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »