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MacSales.com Reviews - 5,831 Review - 9.3/10

Nov 27, 2024
Other World Computing offers excellent values on Accelerators, Hard Drives, Memory, Monitors, Printers, Processors, and more for both Apple/Macintosh and Wintel PCs. Products from Apple, ATTO, CTX, Fujitsu, Hitachi, IBM, Intel, Interex, Kingston, PowerLogix, Quantum, Seagate, Sonnet, Sony, Techworks, Toshiba, Viewsonic, and others are standard in stock items.
Circle of Excellence - MacSales.com

2023
Winner

Circle of
Excellence

12 years

MacSales.com Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%87%

Neutral

9%8%

Negative

4%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

6.2 out of 10

Recent Reviews for MacSales.com

Showing 461 - 480 of 5,831

Online Shopper

Post-Delivery Feedback

Oct 16, 2024

Love the website, very easy to navigate and make purchases. iPad is exactly how it was advertised

Online Shopper

Site Experience Feedback

Oct 16, 2024

necesitan un Whats app para comunixcarse al momento pierden tiempo las operaciones el de contestar entres días muy mal .espero que en el futuro apoyen a Mexicoco con los envíos compramos hace cuatro años dos imacs

From MacSales.com

Gracias por los comentarios. Pasaremos su recomendación a nuestro equipo, ya que siempre estamos buscando formas de mejorar.

Lindsay

Site Experience Feedback

Oct 16, 2024

Easy and fast.

From MacSales.com

Thank you for the feedback. We are glad to hear that you had an easy and fast experience.

BlueLeezardNow

Post-Delivery Feedback

Oct 16, 2024

Got a great product, works 100%, super durable, will be perfect for keeping my most important project completely secure. Highly recommend this product. Also highly recommend OWC--super prices, excellent choices and prices, always on top, not pushy.

Online Shopper

Site Experience Feedback

Oct 16, 2024

Easy order processing, good deals

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that you had an easy ordering process.

victorinhudson

Site Experience Feedback

Oct 16, 2024

I order here regularly and usually extremely happy with my orders.

From MacSales.com

Thank you for the feedback. We are glad to hear that you have ordered here regularly and are always happy.

Mario G

Site Experience Feedback

Oct 01, 2024

Awesome experience always!


Post-Delivery Feedback

Oct 16, 2024

Excellent service!

From MacSales.com

Thank you for your wonderful feedback! We're so glad to hear you always have an awesome experience with us. We appreciate your support!

Theo

Site Experience Feedback

Oct 16, 2024

This one was easy. But even when I've had problems with something you guys have fixed it. Thank you.

From MacSales.com

Thank you for the feedback. We are glad to hear that you had a good experience working with us.

Kenny

Site Experience Feedback

Oct 16, 2024

Good experience .. easy

From MacSales.com

We are thrilled to hear that you had a good experience working with us.

Zack

Site Experience Feedback

Oct 16, 2024

Nice clean order- easy!

From MacSales.com

Thank you for the feedback. It is great to hear that you had a nice clean ordering experience.

JW Dodd

Site Experience Feedback

Oct 16, 2024

They always have more than I need.

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that we always have what you need and more.

Jerome

Site Experience Feedback

Oct 16, 2024

great product selection

From MacSales.com

Thank you for the feedback. We are glad to hear that you found a great product selection working with us.

Mike

Site Experience Feedback

Oct 16, 2024

I rated the appearance of the website 9 rather than 10 because it seems a bit graphics-heavy. I would have preferred a "leaner" experience. It's a very minor point - everything else was great.

From MacSales.com

Thank you for the feedback. We will pass this information along to our web team.

Anthony

Site Experience Feedback

Oct 16, 2024

Great clearance deals!

From MacSales.com

Thank you for the feedback. We are glad to hear that you found wonderful clearance deals.

June

Site Experience Feedback

Oct 15, 2024

This website seems to have everything I will need for electronic needs.

From MacSales.com

Thank you for the wonderful feedback! We're thrilled to hear that you find everything you need for your electronic requirements on our website.

JEP

Post-Delivery Feedback

Oct 15, 2024

always good service and great products.

Wheels

Site Experience Feedback

Oct 15, 2024

Had a bit of difficulty finding the site...OWC didn't bring up my account, found MacSales and finally got into my account as usual.

From MacSales.com

Thank you for your feedback! I’m sorry to hear you had trouble accessing your account. We appreciate your patience and are glad you were able to log in.

OmaVic

Site Experience Feedback

Oct 15, 2024

I was looking for a keyboard and found one. Wish I could have found a Wi-Fi extender.

From MacSales.com

Thank you for taking the time to share your feedback. Regrettably, we do not sell Wi-Fi Extenders or Routers, but we are glad to hear you found the keyboard you were looking for.

Lil' Margie

Site Experience Feedback

Oct 08, 2024

The representative I spoke with doubled checked that I ordered the appropriate item. She was knowledgeable, patient, and respectful.

From MacSales.com

Thank you for your feedback! We're glad to hear you found our presentation and information clear.

MG

Post-Delivery Feedback

Oct 15, 2024

Great selection of top quality Mac products!