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MacSales.com Reviews - 5,831 Review - 9.3/10

Nov 27, 2024
Other World Computing offers excellent values on Accelerators, Hard Drives, Memory, Monitors, Printers, Processors, and more for both Apple/Macintosh and Wintel PCs. Products from Apple, ATTO, CTX, Fujitsu, Hitachi, IBM, Intel, Interex, Kingston, PowerLogix, Quantum, Seagate, Sonnet, Sony, Techworks, Toshiba, Viewsonic, and others are standard in stock items.
Circle of Excellence - MacSales.com

2023
Winner

Circle of
Excellence

12 years

MacSales.com Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%87%

Neutral

9%8%

Negative

4%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

6.2 out of 10

Recent Reviews for MacSales.com

Showing 441 - 460 of 5,831

Tim

Site Experience Feedback

Oct 05, 2024

I wish your shipping was less, but altogether I am pleased with you guys


Post-Delivery Feedback

Oct 18, 2024

Had a bad ram stick, and it was no problem getting a replacement. Good job guys!!

From MacSales.com

Thank you for your feedback! We appreciate your support and are glad to hear you’re pleased with us. We’ll take your shipping concerns into consideration.

Sam

Post-Delivery Feedback

Oct 18, 2024

I purchased what I thought would be a brand new 4 TB Accelsior 4M2 PCIe SSD and receive a used one with Files already loaded on the SSD and the older Aurora version Ultra 3 memory. Very disappointing. I will not be shopping at OWC again. Customer services response was it should be the same as the new Ultra 3 memory. When you buy a new product, you expect a new product. Especially when it cost $200 more than the same product you purchased a year ago. The Accelsior 4M2 PCIe SSD had already been formatted and had files already loaded onto it that were NOT the SoftRAID program. I do know the difference between a new and used SSD.

Online Shopper

Site Experience Feedback

Oct 08, 2024

Na

From MacSales.com

Thank you.

PCkevin

Post-Delivery Feedback

Oct 17, 2024

I browsed the "garage sale" and found an item I thought I would try in order to organize my home office a bit

RAB

Site Experience Feedback

Oct 17, 2024

Another great deal!

From MacSales.com

Thank you for the feedback. It is great to hear that you found great deals!

FucTard

Site Experience Feedback

Oct 17, 2024

it was cool

From MacSales.com

Thank you for the feedback. We are glad to hear that you had a cool experience.

tjh

Site Experience Feedback

Oct 17, 2024

Website works great. Payment and shipping options are excellent too. I sometimes use Amazon Pay also, very convenient.

From MacSales.com

Thank you for the feedback. We are glad to hear that you enjoyed our website and the options for shipping.

Apple_Scout

Site Experience Feedback

Oct 17, 2024

OWC and Macsales.com has been a great source of Apple products over the years!

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that we have been a great source for Apple Products.

Gubbjavel

Site Experience Feedback

Oct 17, 2024

Now this is what I was looking for last week when I left that last message. Just in the nick of time. I guess the old adage "good things come to those who wait" occasionally rings true.

From MacSales.com

Thank you for the feedback.

Ron

Site Experience Feedback

Oct 17, 2024

Has been a trusted source of product for many years. Also tech support on products is amazing!!

From MacSales.com

Thank you for the feedback. We are glad to hear that we have been your trusted source for Mac products for years.

Sko

Site Experience Feedback

Oct 17, 2024

Thanks so much

From MacSales.com

Thank you for the feedback. We are glad to hear that you had a good experience.

Karl

Site Experience Feedback

Oct 17, 2024

Excellent.

From MacSales.com

We appreciate you taking the time to give us your wonderful feedback.

Online Shopper

Site Experience Feedback

Oct 17, 2024

All good

From MacSales.com

Thank you for the feedback. We are glad to hear that you had a good experience.

Eljay32

Site Experience Feedback

Oct 17, 2024

It was precise and easy to circumvent the site and the sale was enticing.

From MacSales.com

Thank you for the feedback. We are glad to hear that you had a good experience.

Bob

Site Experience Feedback

Oct 17, 2024

Easy to navigate and purchase. No issues.

From MacSales.com

Thank you for the feedback. We are glad to hear that it was easy to navigate and purchase items on our site.

Tom

Site Experience Feedback

Oct 17, 2024

Very easy

From MacSales.com

Thank you for the feedback. It is great to hear that you had an easy experience.

Jim

Site Experience Feedback

Oct 17, 2024

MacSales is always great, both in products, prices and customer support!

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that you always have a good experience working with us.

Toad

Post-Delivery Feedback

Oct 17, 2024

Yes I received my Mac on time. Unfortunately when I talked to the sales department they did not tell me that installation of extra rom would entail tearing down the computer to do it. Supposedly there was to be a small spot that opened in the back of the monitor, and you press a button where the power cord is located…… i wasn’t sure if it would run my photo editing software speedy or not, so it was suggested to me by your salesman just to take it with the 16 g and if it’s not fast enough just order more if needed… Well that would be fine for a tech geek but that’s not me…. So now I’m stuck with a computer that legs when trying to edit photos…….. IM TRULY BUMMED OUT!!!

Online Shopper

Site Experience Feedback

Oct 16, 2024

Easy to choose computer options and parts.

From MacSales.com

Thank you for the feedback. We are glad to hear that it was easy for you to choose a computer and options.

DJ kamron

Site Experience Feedback

Oct 16, 2024

Great fast and easy

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that you had a fast and easy experience.