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MacSales.com Reviews - 5,842 Review - 9.3/10

Nov 27, 2024
Other World Computing offers excellent values on Accelerators, Hard Drives, Memory, Monitors, Printers, Processors, and more for both Apple/Macintosh and Wintel PCs. Products from Apple, ATTO, CTX, Fujitsu, Hitachi, IBM, Intel, Interex, Kingston, PowerLogix, Quantum, Seagate, Sonnet, Sony, Techworks, Toshiba, Viewsonic, and others are standard in stock items.
Circle of Excellence - MacSales.com

2023
Winner

Circle of
Excellence

12 years

MacSales.com Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%87%

Neutral

9%7%

Negative

4%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.7 out of 10

Recent Reviews for MacSales.com

Showing 41 - 60 of 5,842

Online Shopper

Post-Delivery Feedback

Nov 22, 2024

I’ve always had a great experience with anything I have ordered!

rhmcbride

Site Experience Feedback

Nov 14, 2024

Problems with previous order were quickly handled and replacement order (this one) quickly secured


Post-Delivery Feedback

Nov 22, 2024

Good products good prices

From MacSales.com

Thank you for the feedback. We are glad to hear that you had a good experience with our team.

Atma

Site Experience Feedback

Nov 22, 2024

The chat support was also quick and helpful.

metamorphoses

Site Experience Feedback

Nov 22, 2024

remaining one of the BEST online experiences available, from first contact until completion

Apple

Site Experience Feedback

Nov 22, 2024

Need a spec sheet on products. Not always one on everything.

Curmudgeon

Site Experience Feedback

Nov 22, 2024

I am a repeat customer of OWC. With a quickly answered text to OWC with a couple of questions about the product it seems to fill my current needs. Thanks again OWC.

Chip

Site Experience Feedback

Nov 22, 2024

Smooth!

sbrenner

Site Experience Feedback

Nov 22, 2024

Customization options are very good. Excellent product info.

Chicago Kid

Site Experience Feedback

Nov 14, 2024

I have used Apple for over thirty five years and I have a high level of confidence OWC products will perform in any Apple environment.


Post-Delivery Feedback

Nov 22, 2024

The product does not work. If it worked I would be happy.

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that you are always satisfied with our products.

Def

Site Experience Feedback

Nov 22, 2024

Good so far

adilsen

Site Experience Feedback

Nov 22, 2024

The shipping time for international delivery of UPS International Express Saver versus DHL Express is not indicated. Also, no DDP option is offered!

Dave

Site Experience Feedback

Nov 22, 2024

Great!

Jennifer P

Post-Delivery Feedback

Nov 22, 2024

I was recommended to you by a neighbor who is in IT! I wanted an iMac but didn’t want to spend the money on a new one! This is perfect ! Thank you!

McFarty Face

Post-Delivery Feedback

Nov 22, 2024

Next day shipment delayed. Vague FedEx tracking info. 12 hour delivery windows on 2 days was absurd. No issue with OWC. They were very responsive.

Cam

Site Experience Feedback

Nov 22, 2024

Honestly couldn't find any website that does it better and for such a good price

RobRichman

Site Experience Feedback

Nov 22, 2024

Good interaction - easy website and they offer Affirm, Paypal and other ways to pay for a new laptop for school.

Bucko13

Post-Delivery Feedback

Nov 21, 2024

Excellent product, outstanding service, good pricing from their garage sales, quick shipping and well packed...excellent company to work with! will do business again!

Spooky one

Site Experience Feedback

Nov 21, 2024

Ease of use, long-term relationship.

Good luck!

Post-Delivery Feedback

Nov 21, 2024

Friends don't do or talk that way! Very trashy business being put for service.

Meagan

Site Experience Feedback

Nov 21, 2024

They made fixing my iMac easy and simple by having all the necessities to do so in one bundle