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MacSales.com Reviews - 5,831 Review - 9.3/10

Nov 27, 2024
Other World Computing offers excellent values on Accelerators, Hard Drives, Memory, Monitors, Printers, Processors, and more for both Apple/Macintosh and Wintel PCs. Products from Apple, ATTO, CTX, Fujitsu, Hitachi, IBM, Intel, Interex, Kingston, PowerLogix, Quantum, Seagate, Sonnet, Sony, Techworks, Toshiba, Viewsonic, and others are standard in stock items.
Circle of Excellence - MacSales.com

2023
Winner

Circle of
Excellence

12 years

MacSales.com Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%87%

Neutral

9%8%

Negative

4%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

6.2 out of 10

Recent Reviews for MacSales.com

Showing 361 - 380 of 5,831

Online Shopper

Post-Delivery Feedback

Oct 25, 2024

Unbelievably fast delivery!

Midi Guy

Site Experience Feedback

Oct 25, 2024

Great Web Site. Easy to fine what I needed.

From MacSales.com

Thank you so much for your kind words! We’re thrilled to hear that you found our website easy to navigate and were able to find what you needed

Online Shopper

Post-Delivery Feedback

Oct 25, 2024

Great deal! Very happy.

Gray hair Computer Nerd

Site Experience Feedback

Oct 17, 2024

Sale price on memory for one of Intel iMac.


Post-Delivery Feedback

Oct 25, 2024

They know Macintosh. If you need something for your Macintosh, they have it and know what works.

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that you found a great sales price.

Monty

Post-Delivery Feedback

Oct 25, 2024

The website was easy to navigate to find the RAM I was looking for. I was happy to see that they also offered a DIY kit for upgrading the IMAC’s internal SSD but unless I wasn’t looking in the right spot they don’t offer the option to send in my Mac to have that process done for my specific version.

Will

Site Experience Feedback

Oct 24, 2024

Always a breeze finding deals or gadgets/adapters to make life easy. Super easy customizable used machines that they assemble fast and well- machines I have purchased (1 Mac Pro and two MacBook Pros) could have passed as new machines. Incredible!

From MacSales.com

Thank you for the feedback. We are glad to hear that it is always a breeze to find what you need with us.

Online Shopper

Site Experience Feedback

Oct 24, 2024

none

From MacSales.com

Thank you for the feedback.

afiah74

Site Experience Feedback

Oct 24, 2024

Items were easy to find and prices were decent.

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that the items you were looking for were easy to find.

Online Shopper

Post-Delivery Feedback

Oct 24, 2024

The product was as described and shipped quickly!

Doc

Site Experience Feedback

Oct 24, 2024

All good.

From MacSales.com

Thank you for the feedback.

SRB

Site Experience Feedback

Oct 24, 2024

Always a great experience!!

From MacSales.com

Thank you for the wonderful feedback.

CTW

Site Experience Feedback

Oct 24, 2024

All was good.

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that you had a good experience.

spike1554

Site Experience Feedback

Oct 24, 2024

everything went smoothly

From MacSales.com

Thank you for the feedback. We are glad to hear that everything went smoothly.

Chsirt

Site Experience Feedback

Oct 24, 2024

Easy to find what I needed.

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that it was easy to find what you needed.

Backpacker

Site Experience Feedback

Oct 07, 2024

N/a


Post-Delivery Feedback

Oct 24, 2024

For a used MacBook Pro I was pleasantly surprised at the look like new computer. Wish it had more tech info on the computer such as installed operating system. Type of inputs. Etc.

From MacSales.com

Thank you!

Online Shopper

Post-Delivery Feedback

Oct 24, 2024

I haven't received my order. It was shipped to the wrong customer.

rr

Site Experience Feedback

Oct 23, 2024

Website seems slightly outdated. Checkout was pretty easy. Shipping was pretty expensive, but when to compared to other sites with free shipping, the total price was about the same.

From MacSales.com

Thank you for the feedback. We are sorry to hear that you did not enjoy our website. We will be sure to pass that information along.

ojaw

Post-Delivery Feedback

Oct 23, 2024

Haven't tried the cd drive yet, but the whole order experience was good and the product itself was particularly well packed. It bodes well.

BrianR

Site Experience Feedback

Oct 09, 2024

This is a great place to buy your computer stuff. Good prices good products.

From MacSales.com

Thank you for the feedback. We are glad to hear that we were a great placed for you to purchase computer stuff.

Bob

Site Experience Feedback

Oct 08, 2024

Very simple to order and register


Post-Delivery Feedback

Oct 23, 2024

I like everything about the enclosure except for one thing - I bought two of them to use as a Raid 0, which means a total of 4 screws were needed to open the case to add the SSDs. Well, 3 of the 4 were extremely tight to the point I worried about ruining the the Philips head. I managed to get 2 of them out, but the other one was so tight, I gave up rather than make it worse. I ended up taking it to the Geek Squad at Best Buy to get it out. Fortunately, they didn't charge anything. That 3 of 4 were really tight concerned me, though I asked a friend who had previously bought 2 and he said it wasn't a problem, so maybe I just had bad luck. Still, it might be something to watch for by OWC.

From MacSales.com

Thank you for the positive feedback. We are thrilled you had a good shopping experience with us!