MacSales.com Reviews - 5,831 Review - 9.3/10
2023
Winner
Circle of
Excellence
12 years
MacSales.com Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 87% |
Neutral | 9% | 8% |
Negative | 4% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
6.2 out of 10
Recent Reviews for MacSales.com
Showing 361 - 380 of 5,831
Online Shopper
Post-Delivery Feedback
Oct 25, 2024
Unbelievably fast delivery!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Midi Guy
Site Experience Feedback
Oct 25, 2024
Great Web Site. Easy to fine what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you so much for your kind words! We’re thrilled to hear that you found our website easy to navigate and were able to find what you needed
Online Shopper
Post-Delivery Feedback
Oct 25, 2024
Great deal! Very happy.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Gray hair Computer Nerd
Site Experience Feedback
Oct 17, 2024
Sale price on memory for one of Intel iMac.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Gray hair Computer Nerd
Post-Delivery Feedback
Oct 25, 2024
They know Macintosh. If you need something for your Macintosh, they have it and know what works.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From MacSales.com
We appreciate you taking the time to give us your feedback. It is great to hear that you found a great sales price.
Monty
Post-Delivery Feedback
Oct 25, 2024
The website was easy to navigate to find the RAM I was looking for. I was happy to see that they also offered a DIY kit for upgrading the IMAC’s internal SSD but unless I wasn’t looking in the right spot they don’t offer the option to send in my Mac to have that process done for my specific version.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Will
Site Experience Feedback
Oct 24, 2024
Always a breeze finding deals or gadgets/adapters to make life easy. Super easy customizable used machines that they assemble fast and well- machines I have purchased (1 Mac Pro and two MacBook Pros) could have passed as new machines. Incredible!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the feedback. We are glad to hear that it is always a breeze to find what you need with us.
Online Shopper
Site Experience Feedback
Oct 24, 2024
none
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From MacSales.com
Thank you for the feedback.
afiah74
Site Experience Feedback
Oct 24, 2024
Items were easy to find and prices were decent.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
We appreciate you taking the time to give us your feedback. It is great to hear that the items you were looking for were easy to find.
Online Shopper
Post-Delivery Feedback
Oct 24, 2024
The product was as described and shipped quickly!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Doc
Site Experience Feedback
Oct 24, 2024
All good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the feedback.
SRB
Site Experience Feedback
Oct 24, 2024
Always a great experience!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the wonderful feedback.
CTW
Site Experience Feedback
Oct 24, 2024
All was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
We appreciate you taking the time to give us your feedback. It is great to hear that you had a good experience.
spike1554
Site Experience Feedback
Oct 24, 2024
everything went smoothly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the feedback. We are glad to hear that everything went smoothly.
Chsirt
Site Experience Feedback
Oct 24, 2024
Easy to find what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
We appreciate you taking the time to give us your feedback. It is great to hear that it was easy to find what you needed.
Backpacker
Site Experience Feedback
Oct 07, 2024
N/a
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Backpacker
Post-Delivery Feedback
Oct 24, 2024
For a used MacBook Pro I was pleasantly surprised at the look like new computer. Wish it had more tech info on the computer such as installed operating system. Type of inputs. Etc.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
From MacSales.com
Thank you!
Online Shopper
Post-Delivery Feedback
Oct 24, 2024
I haven't received my order. It was shipped to the wrong customer.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
rr
Site Experience Feedback
Oct 23, 2024
Website seems slightly outdated. Checkout was pretty easy. Shipping was pretty expensive, but when to compared to other sites with free shipping, the total price was about the same.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
- Full ratings for this review »
From MacSales.com
Thank you for the feedback. We are sorry to hear that you did not enjoy our website. We will be sure to pass that information along.
ojaw
Post-Delivery Feedback
Oct 23, 2024
Haven't tried the cd drive yet, but the whole order experience was good and the product itself was particularly well packed. It bodes well.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
BrianR
Site Experience Feedback
Oct 09, 2024
This is a great place to buy your computer stuff. Good prices good products.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the feedback. We are glad to hear that we were a great placed for you to purchase computer stuff.
Bob
Site Experience Feedback
Oct 08, 2024
Very simple to order and register
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bob
Post-Delivery Feedback
Oct 23, 2024
I like everything about the enclosure except for one thing - I bought two of them to use as a Raid 0, which means a total of 4 screws were needed to open the case to add the SSDs. Well, 3 of the 4 were extremely tight to the point I worried about ruining the the Philips head. I managed to get 2 of them out, but the other one was so tight, I gave up rather than make it worse. I ended up taking it to the Geek Squad at Best Buy to get it out. Fortunately, they didn't charge anything. That 3 of 4 were really tight concerned me, though I asked a friend who had previously bought 2 and he said it wasn't a problem, so maybe I just had bad luck. Still, it might be something to watch for by OWC.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
From MacSales.com
Thank you for the positive feedback. We are thrilled you had a good shopping experience with us!