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MacSales.com Reviews - 5,842 Review - 9.3/10

Nov 27, 2024
Other World Computing offers excellent values on Accelerators, Hard Drives, Memory, Monitors, Printers, Processors, and more for both Apple/Macintosh and Wintel PCs. Products from Apple, ATTO, CTX, Fujitsu, Hitachi, IBM, Intel, Interex, Kingston, PowerLogix, Quantum, Seagate, Sonnet, Sony, Techworks, Toshiba, Viewsonic, and others are standard in stock items.
Circle of Excellence - MacSales.com

2023
Winner

Circle of
Excellence

12 years

MacSales.com Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%87%

Neutral

9%7%

Negative

4%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.7 out of 10

Recent Reviews for MacSales.com

Showing 181 - 200 of 5,842

Gonzo

Site Experience Feedback

Nov 11, 2024

All good

From MacSales.com

Thank you for the feedback.

Online Shopper

Site Experience Feedback

Nov 11, 2024

.

From MacSales.com

Thank you for the feedback.

Aziz

Site Experience Feedback

Nov 11, 2024

Routed here via honey app half price

From MacSales.com

We are glad to hear that you had a good experience with us.

K

Site Experience Feedback

Nov 11, 2024

The customer service woman was very kind, helpful and quick.

From MacSales.com

Thank you for the feedback. We are glad to hear that you had a wonderful experience with our customer service team.

victorious

Site Experience Feedback

Oct 29, 2024

good website.

From MacSales.com

Thank you for the positive feedback. We are glad to hear you enjoy our website!

Bretster

Post-Delivery Feedback

Nov 11, 2024

Excellent product delivered quickly and went beyond my expectations, will buy more!

Rob

Site Experience Feedback

Nov 05, 2024

Site is easy to use. Makes checking compatibility of parts very clear and easy.

From MacSales.com

Thank you for your great review! We're so glad to hear that you found our site easy to use and that checking compatibility was clear and straightforward. We strive to make the shopping experience as seamless as possible, and it's ...

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Christen

Site Experience Feedback

Jul 14, 2024

I just got on here to get a power cord for my mac. I was able to find a used model of my mac and identify the name of the cable needed and then searched that based on the product listing.

From MacSales.com

It sounds like you had a successful shopping experience! If you have any more questions or need further assistance, feel free to contact us.

Macvangelist85

Site Experience Feedback

Nov 10, 2024

Pretty smooth - and price was exceptional.

From MacSales.com

Thank you for your review! We're happy to hear that your experience was smooth and that you found the price to be exceptional.

Joey

Site Experience Feedback

Nov 10, 2024

Easy to navigate. Like the upgrade options listed right there alongside the price impact.

From MacSales.com

Thank you for your feedback! We're glad to hear you found our site easy to navigate and that the upgrade options were helpful in making your decision.

Online Shopper

Site Experience Feedback

Nov 10, 2024

OWC is always easy to do business with

From MacSales.com

Thank you for your kind words! We're so glad to hear that you find it easy to do business with us. We strive to make every part of your experience smooth and hassle-free.

Ken

Site Experience Feedback

Nov 10, 2024

Another generation transaction. Many thanks.

From MacSales.com

Thank you for your continued support and for making another purchase with us!

Online Shopper

Site Experience Feedback

Nov 10, 2024

It was good.

From MacSales.com

Thank you for your positive feedback!

TRS

Site Experience Feedback

Nov 10, 2024

excellent discounted offer

From MacSales.com

Thank you for your review! We're glad you found a great deal with us. We always strive to offer excellent discounts and value to our customers.

Kip

Site Experience Feedback

Nov 10, 2024

I have ordered from them in the past and have had no issues. Their products are consistent.

From MacSales.com

Thank you for your continued trust in us! We're thrilled to hear that you've had a great experience with our products and service. Consistency is something we take pride in, and we're happy to know we've met your expectations.

JZKing

Site Experience Feedback

Nov 09, 2024

1st order so delivery will require best delivery and receive a quality product.

From MacSales.com

Thank you for your review and for placing your first order with us! We understand the importance of timely delivery and receiving a high-quality product, and we're committed to ensuring both. Rest assured, we'll do everything we c...

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JoseM336

Post-Delivery Feedback

Nov 09, 2024

Quick and easy, and product arrived ahead of schedule and in good condition.

drasw

Post-Delivery Feedback

Nov 09, 2024

MacSales is always my first choice because they always have what I need and their tech and sales peoples are amazing!

Clyde

Site Experience Feedback

Nov 09, 2024

This is the second time I have hit "purchase" on my order. My PayPal account says that on the 4th PayPal authorized payment but that the shipment was "pending." I have no idea what is going on. However, for some reason I went to this "garage sale" page and there was my item, and there it showed 2 items in my cart. So I hit the purchase button again. Hopefully I finally get the item and get charged only once. I have been Ordering from you guys since the nineties. I find you trustworthy to execute this.

From MacSales.com

Thank you for your review and for being such a loyal customer since the '90s! We truly appreciate your trust in us. We're sorry to hear about the confusion with your order, and we understand how frustrating that can be. It sounds...

Read full response »

Online Shopper

Post-Delivery Feedback

Nov 09, 2024

It was a little daunting to change the battery in my macbookpro but the video and equipment supplied with the replacement were great.