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MacSales.com Reviews - 5,787 Review - 9.3/10

Nov 30, 2024
Other World Computing offers excellent values on Accelerators, Hard Drives, Memory, Monitors, Printers, Processors, and more for both Apple/Macintosh and Wintel PCs. Products from Apple, ATTO, CTX, Fujitsu, Hitachi, IBM, Intel, Interex, Kingston, PowerLogix, Quantum, Seagate, Sonnet, Sony, Techworks, Toshiba, Viewsonic, and others are standard in stock items.
Circle of Excellence - MacSales.com

2023
Winner

Circle of
Excellence

12 years

MacSales.com Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%88%

Neutral

9%8%

Negative

4%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

6.0 out of 10

Recent Reviews for MacSales.com

Showing 1561 - 1580 of 5,787

HAAS

Site Experience Feedback

Jul 27, 2024

Great experience! Totally recommended.

From MacSales.com

Thank you for the fantastic feedback! We're glad to hear you had a great experience. If you need any more help or have questions in the future, don’t hesitate to reach out. https://eshop.macsales.com/Service/

Online Shopper

Site Experience Feedback

Jul 27, 2024

Great site as always.

From MacSales.com

Thank you so much for taking the time to provide your feedback. We are delighted to hear about your positive OWC experience, and your feedback is of great value to us. Don't hesitate to contact us with further questions, comments,...

Read full response »

eric b

Site Experience Feedback

Jul 14, 2024

great products, works excellent with my 2017 4k imac


Post-Delivery Feedback

Jul 27, 2024

Items came in right on time and works perfectly

From MacSales.com

That's fantastic to hear! It's always reassuring when products work seamlessly with your existing setup. If you have any more experiences or questions about your OWC products, feel free to contact us. https://eshop.macsales.com/Se...

Read full response »

Gary

Site Experience Feedback

Jul 02, 2024

Great interacation.


Post-Delivery Feedback

Jul 26, 2024

Sales are very good

From MacSales.com

Thank you for the fantastic feedback. We are glad you have a great shopping experience with us

I’m dog

Site Experience Feedback

Jul 26, 2024

Straightforward. I was able to quickly and easily buy what I needed.

From MacSales.com

Thank you for your review! We're glad to hear that you found the purchasing process straightforward and easy. We strive to make shopping with us as seamless as possible. Don't hesitate to contact us with further questions, comment...

Read full response »

any

Site Experience Feedback

Jul 26, 2024

I don't like the survey

From MacSales.com

We appreciate your honest feedback.

No Nick Name

Post-Delivery Feedback

Jul 26, 2024

Ordered the usb - c cable with the attached USB-A adapter. Product arrived on schedule, and appears to be in good working order.

Mike M

Site Experience Feedback

Jul 26, 2024

MacSales is my go to place for anything computer related. My online experience today went perfectly as expected. Thank you MacSales!

From MacSales.com

We're delighted to hear that your experience with MacSales went perfectly! Thank you for making us your go-to place for all your computer needs. Don't hesitate to contact us with further questions, comments, or concerns. https://e...

Read full response »

KC

Site Experience Feedback

Jul 26, 2024

Its all good hope they work well

From MacSales.com

Glad to hear everything is going well! If you need any further assistance or have questions about your purchases, feel free to reach out. https://eshop.macsales.com/Service/

bcf

Post-Delivery Feedback

Jul 26, 2024

I HAD TO GO TO GEEK SQUAD 4 TIMES, APPLE 4 TIMES T0 DO THINGS AS SIMPLE AS ENTERING APPPLE ID N0 KEYBOARD OR INDICATIKON A KEYBNOARD WAS JNOT INCLUDED

Mark

Site Experience Feedback

Jul 18, 2024

quickly found what I wanted. Apple Pay option I like.


Post-Delivery Feedback

Jul 26, 2024

I have depended on MacSales for many years for quality products that do what they are advertised to do.

From MacSales.com

Thank you for the wonderful feedback.

Online Shopper

Post-Delivery Feedback

Jul 26, 2024

all good

Jim

Post-Delivery Feedback

Jul 26, 2024

I'd be interested in selling some of my older iOS, Mac and Apple products for a minimum price so that they don't end up in a land fill and people who have the older products can benefit from having replacements/parts that twill become hard to get.

Musicmouth

Post-Delivery Feedback

Jul 26, 2024

Great price on a quality used Apple Watch SE2 . I bought it for my wife who is very frugal and she loves it; especially the animated Snoopy watch face. It came in a timely manner and was very securely packaged. Thanks for a great product at a great price.

Macsales best ever

Site Experience Feedback

Jul 25, 2024

good as usual

From MacSales.com

Thank you for the wonderful feedback.

MWAD

Post-Delivery Feedback

Jul 25, 2024

item exactly what I wanted, fast delivery, excellent packaging. A+ experience.

LEXX

Site Experience Feedback

Jul 25, 2024

Great choice of Mac parts, affordable prices, reliable service.

From MacSales.com

We are always glad to hear that you were able to find all the Mac parts that you need at affordable prices.

Doc

Site Experience Feedback

Jul 25, 2024

It was alll easy

From MacSales.com

Thank you for the feedback. We are glad to hear that you had an easy experience.

Ludite

Site Experience Feedback

Jul 25, 2024

I would buy from these people any time and I don't even search for competitor deals. Their phone customer service is a primary reason. Excellent people who are experts in what they sell.

From MacSales.com

Thank you for the wonderful feedback. We are so glad to hear that you always come to us when you need something and that our customer service representatives have always been great.

Online Shopper

Post-Delivery Feedback

Jul 25, 2024

Product was everything I wanted and operates as promised.