MacSales.com Reviews - 5,787 Review - 9.3/10
2023
Winner
Circle of
Excellence
12 years
MacSales.com Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 88% |
Neutral | 9% | 8% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
6.0 out of 10
Recent Reviews for MacSales.com
Showing 1561 - 1580 of 5,787
HAAS
Site Experience Feedback
Jul 27, 2024
Great experience! Totally recommended.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the fantastic feedback! We're glad to hear you had a great experience. If you need any more help or have questions in the future, don’t hesitate to reach out. https://eshop.macsales.com/Service/
Online Shopper
Site Experience Feedback
Jul 27, 2024
Great site as always.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you so much for taking the time to provide your feedback. We are delighted to hear about your positive OWC experience, and your feedback is of great value to us. Don't hesitate to contact us with further questions, comments,...
Read full response »eric b
Site Experience Feedback
Jul 14, 2024
great products, works excellent with my 2017 4k imac
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
eric b
Post-Delivery Feedback
Jul 27, 2024
Items came in right on time and works perfectly
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
From MacSales.com
That's fantastic to hear! It's always reassuring when products work seamlessly with your existing setup. If you have any more experiences or questions about your OWC products, feel free to contact us. https://eshop.macsales.com/Se...
Read full response »Gary
Site Experience Feedback
Jul 02, 2024
Great interacation.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gary
Post-Delivery Feedback
Jul 26, 2024
Sales are very good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
From MacSales.com
Thank you for the fantastic feedback. We are glad you have a great shopping experience with us
I’m dog
Site Experience Feedback
Jul 26, 2024
Straightforward. I was able to quickly and easily buy what I needed.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From MacSales.com
Thank you for your review! We're glad to hear that you found the purchasing process straightforward and easy. We strive to make shopping with us as seamless as possible. Don't hesitate to contact us with further questions, comment...
Read full response »any
Site Experience Feedback
Jul 26, 2024
I don't like the survey
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
From MacSales.com
We appreciate your honest feedback.
No Nick Name
Post-Delivery Feedback
Jul 26, 2024
Ordered the usb - c cable with the attached USB-A adapter. Product arrived on schedule, and appears to be in good working order.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Mike M
Site Experience Feedback
Jul 26, 2024
MacSales is my go to place for anything computer related. My online experience today went perfectly as expected. Thank you MacSales!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
We're delighted to hear that your experience with MacSales went perfectly! Thank you for making us your go-to place for all your computer needs. Don't hesitate to contact us with further questions, comments, or concerns. https://e...
Read full response »KC
Site Experience Feedback
Jul 26, 2024
Its all good hope they work well
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
From MacSales.com
Glad to hear everything is going well! If you need any further assistance or have questions about your purchases, feel free to reach out. https://eshop.macsales.com/Service/
bcf
Post-Delivery Feedback
Jul 26, 2024
I HAD TO GO TO GEEK SQUAD 4 TIMES, APPLE 4 TIMES T0 DO THINGS AS SIMPLE AS ENTERING APPPLE ID N0 KEYBOARD OR INDICATIKON A KEYBNOARD WAS JNOT INCLUDED
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 5
- Customer Support: 1
- Full ratings for this review »
Mark
Site Experience Feedback
Jul 18, 2024
quickly found what I wanted. Apple Pay option I like.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mark
Post-Delivery Feedback
Jul 26, 2024
I have depended on MacSales for many years for quality products that do what they are advertised to do.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
From MacSales.com
Thank you for the wonderful feedback.
Online Shopper
Post-Delivery Feedback
Jul 26, 2024
all good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jim
Post-Delivery Feedback
Jul 26, 2024
I'd be interested in selling some of my older iOS, Mac and Apple products for a minimum price so that they don't end up in a land fill and people who have the older products can benefit from having replacements/parts that twill become hard to get.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Musicmouth
Post-Delivery Feedback
Jul 26, 2024
Great price on a quality used Apple Watch SE2 . I bought it for my wife who is very frugal and she loves it; especially the animated Snoopy watch face. It came in a timely manner and was very securely packaged. Thanks for a great product at a great price.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Macsales best ever
Site Experience Feedback
Jul 25, 2024
good as usual
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the wonderful feedback.
MWAD
Post-Delivery Feedback
Jul 25, 2024
item exactly what I wanted, fast delivery, excellent packaging. A+ experience.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
LEXX
Site Experience Feedback
Jul 25, 2024
Great choice of Mac parts, affordable prices, reliable service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
We are always glad to hear that you were able to find all the Mac parts that you need at affordable prices.
Doc
Site Experience Feedback
Jul 25, 2024
It was alll easy
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the feedback. We are glad to hear that you had an easy experience.
Ludite
Site Experience Feedback
Jul 25, 2024
I would buy from these people any time and I don't even search for competitor deals. Their phone customer service is a primary reason. Excellent people who are experts in what they sell.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From MacSales.com
Thank you for the wonderful feedback. We are so glad to hear that you always come to us when you need something and that our customer service representatives have always been great.
Online Shopper
Post-Delivery Feedback
Jul 25, 2024
Product was everything I wanted and operates as promised.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »