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MacSales.com Reviews - 5,787 Review - 9.3/10

Nov 30, 2024
Other World Computing offers excellent values on Accelerators, Hard Drives, Memory, Monitors, Printers, Processors, and more for both Apple/Macintosh and Wintel PCs. Products from Apple, ATTO, CTX, Fujitsu, Hitachi, IBM, Intel, Interex, Kingston, PowerLogix, Quantum, Seagate, Sonnet, Sony, Techworks, Toshiba, Viewsonic, and others are standard in stock items.
Circle of Excellence - MacSales.com

2023
Winner

Circle of
Excellence

12 years

MacSales.com Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%88%

Neutral

9%8%

Negative

4%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

6.0 out of 10

Recent Reviews for MacSales.com

Showing 1581 - 1600 of 5,787

cj

Site Experience Feedback

Jul 25, 2024

Very good experience, easy going through site, very good prices.

From MacSales.com

We are thrilled to hear that you had a very good experience.

Andrew

Post-Delivery Feedback

Jul 25, 2024

I would always be able to recommend OWC for its overall ability to deal in MACS and all things Aoole. The reason is their knowledge and attitude, it s that simple. In this particular purchase the iMac model was oversold and I had to chase the order. As it was not available after being sold as available I was concerned that I was not highlighted by your systems and contacted for a resolution. I was concerned because clearly I had fallen through the cracks of an otherwise near perfect organisation. I automated many large business including 20,000 personnel at IBM - US in 176 branch offices to putting the world's first online bank, online in 1984 and the UK internet ten years ahead of the USA in 1984. I believe my opinion is professional and without emotion. Bottom line is OWC Really does ROCK...!

K7TXA

Post-Delivery Feedback

Jul 25, 2024

The products are exactly what we needed to get my wife’s new MacBook Pro working the way she needs with dual large monitors - a work requirement.

MK

Site Experience Feedback

Jul 25, 2024

Over the years I have purchased many items from MacSales (OWC). I have never been disappointed. The call-in customer service is outstanding. I have recommended this site to numerous friends.

From MacSales.com

Thank you for the feedback. We are glad to hear that over the years you have made many purchases from us and have always been satisfied.

mkejunk

Site Experience Feedback

Jul 25, 2024

All good, the videos and reviews gave me the confidence to DIY.

From MacSales.com

Thank you for the feedback. We are glad to hear that you had a good experience and that our videos and reviews helped you make your final decision.

Chuck

Site Experience Feedback

Jul 25, 2024

Everything was easy and clear

From MacSales.com

Thank you for the wonderful feedback.

blackshoe

Site Experience Feedback

Jul 17, 2024

Selection and checkout was quick and easy. Price was outstanding.


Post-Delivery Feedback

Jul 25, 2024

Bought the 14 port Thunderbolt 3 dock. Looking good. Quick delivery, great price.

From MacSales.com

Thank you for the feedback. We are glad to hear that your selection and checkout was quick and easy.

Analysts

Post-Delivery Feedback

Jul 25, 2024

The person that assisted me said that my purchase would work with my current system just to find out after I received it I will have to make an additional purchase for an T3USBC to T2 USBC adapter to make connections with my iMac.

Jeetca

Site Experience Feedback

Jul 24, 2024

I used the chat functionality to get help in finding the best dock for my MacBook Pro. I was quickly directed to the product that best fit my needs and also allows for growth when I upgrade. I'm very satisfied with my experience.

From MacSales.com

Thank you for the feedback. We are so glad to hear that our chat team was able to help you find exactly what you need.

Goober

Post-Delivery Feedback

Jul 24, 2024

Honest description of product. No Hype.

Wallace

Post-Delivery Feedback

Jul 24, 2024

Battery in my Macbook needed to be replaced. Kit I ordered from MacSales had the correct battery for my Macbook and came with all the tools and consumables to do the battery replacement myself including a pointer to a YouTube tutorial on how to do it. tutorial was clear, well paced, and accurate. It made replacing the battery very easy.

Online Shopper

Post-Delivery Feedback

Jul 24, 2024

Product was good but these surveys are annoying

Keith

Site Experience Feedback

Jul 24, 2024

Easy all around

From MacSales.com

We are thrilled to hear that you had an easy all-around experience.

Bunny

Site Experience Feedback

Jul 24, 2024

Very good.

From MacSales.com

Thank you for the wonderful feedback.

Hagen

Site Experience Feedback

Jul 24, 2024

Been wanting a better TB dock and this one is obviously very nice, but was too steep. Making it $100 tho, yes please. I bought a 4 drive raid from you years ago and it did very well for me, so I have always kept the site in mind.

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that you found the product you wanted at a good price.

Ostrichtom

Site Experience Feedback

Jul 24, 2024

Very easy and intuitive.

From MacSales.com

Thank you for the feedback. We are glad to hear that you had an easy experience.

good quality

Site Experience Feedback

Jul 24, 2024

I like your products

From MacSales.com

Thank you for the feedback. We are glad to hear that you enjoy our products.

Mort

Site Experience Feedback

Jul 24, 2024

Pretty easy to order..

From MacSales.com

We are thrilled to hear that it was easy for you to place your order.

Sodor

Post-Delivery Feedback

Jul 24, 2024

Trusted source for second-hand Macs. Hands down.

jjmonkey56

Post-Delivery Feedback

Jul 24, 2024

It should be your first choice fro Apple products .