Home > Computer & Software > MacSales.com

MacSales.com Reviews - 5,787 Review - 9.3/10

Nov 30, 2024
Other World Computing offers excellent values on Accelerators, Hard Drives, Memory, Monitors, Printers, Processors, and more for both Apple/Macintosh and Wintel PCs. Products from Apple, ATTO, CTX, Fujitsu, Hitachi, IBM, Intel, Interex, Kingston, PowerLogix, Quantum, Seagate, Sonnet, Sony, Techworks, Toshiba, Viewsonic, and others are standard in stock items.
Circle of Excellence - MacSales.com

2023
Winner

Circle of
Excellence

12 years

MacSales.com Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%88%

Neutral

9%8%

Negative

4%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

6.0 out of 10

Recent Reviews for MacSales.com

Showing 1481 - 1500 of 5,787

Online Shopper

Site Experience Feedback

Aug 01, 2024

Found what I was looking for at the right price.

From MacSales.com

We are thrilled to hear that you found the price you were looking for.

Online Shopper

Post-Delivery Feedback

Aug 01, 2024

The person I spoke with did not have expertise to answer my question enough for me to keep the product. I need a cost effective triple monitor Macbook M1 Pro machine. It is supposed to be possible to augment your dual monitor docking station with a dongle on another one of the Mac Thunderbolt ports. When I called to buy the additional product, the person I spoke to didn’t seem to know what I was talking about. Not his fault I suppose, if he is in sales.

Myke

Site Experience Feedback

Aug 01, 2024

Everything worked perfectly. I had zero problems placing this order. Everything worked how I would expect it to.

From MacSales.com

Thank you for the feedback. We are glad to hear that everything worked perfectly for you.

Apple Pencil

Post-Delivery Feedback

Aug 01, 2024

My purchase from Macsales was quick and very easy. The order was delivered right on time and matched the description perfectly. I am very please with the quality of the product and will definitely continue to order from Macsales.

Rick M.

Site Experience Feedback

Aug 01, 2024

Having an account to log into makes check out quick and easy.

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that you had a quick and easy experience.

rjsupersonic

Site Experience Feedback

Aug 01, 2024

So far quick and easy ordering process with free shipping!

From MacSales.com

Thank you for the feedback. We are glad that you had a quick and easy ordering experience.

JK

Post-Delivery Feedback

Aug 01, 2024

Great selection of everything/anything you need for a Mac and I especially appreciate that they also sell gently used/refurbished products too.

TomT

Site Experience Feedback

Jul 16, 2024

I keep coming back due to selection & quality


Post-Delivery Feedback

Aug 01, 2024

I keep coming back to MacSales!

From MacSales.com

We appreciate you letting us know that you always have a great experience.

Dean

Post-Delivery Feedback

Aug 01, 2024

Couldn’t have been easier. Always a pleasure to deal with MacSales. Reliable, professional, punctual delivery.

BodyGraphicsPhoto

Site Experience Feedback

Jul 17, 2024

The website is easy to navigate and offers various payment options


Post-Delivery Feedback

Aug 01, 2024

The Envoy Pro FX SSD is fantastic and just what I was looking for mobile storage for my photography businesses.

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that the website was easy to navigate.

Online Shopper

Post-Delivery Feedback

Aug 01, 2024

Purchase went well.

Graeme

Site Experience Feedback

Jun 26, 2024

Website was good, lots of detailed product information, and easy to navigate.


Post-Delivery Feedback

Jul 31, 2024

Really happy with the purchasing process, and the item. The shipping was fairly quick, and the packaging was very good. I ordered a refurbished Mac mini, and it arrived in very good condition. It looks almost new, with the exception of a few minor cosmetic scuffs on the base. So far, it seems to be functioning as expected. The price was a big factor in my decision to go with OWC, as it was significantly cheaper than buying a brand new unit. Given my experience so far, I would recommend OWC and will likely order from them again.

From MacSales.com

Thank you for the feedback. We are glad to hear that you enjoyed our site.

Sw

Site Experience Feedback

Jul 31, 2024

reviews were positive about performance and quality on amazon and I was pleased to see a better price here.

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that you had a good experience.

Ricky G

Site Experience Feedback

Jul 31, 2024

Smooth, quick, & easy

From MacSales.com

Thank you for the feedback. We are glad to hear that you had a smooth, quick, and easy experience.

JesseD

Post-Delivery Feedback

Jul 31, 2024

Macsales is awesome, great selection and fast shipping. Will definitely consider them for future purchases

JPatrick

Post-Delivery Feedback

Jul 31, 2024

Terrific quality and excellent service. NOTE - it would be helpful for a desktop device's description to more clearly detail whether or not a keyboard and/or a mouse are included.

jmcsys

Post-Delivery Feedback

Jul 31, 2024

I initially returned a 12TB Mercury Elite Pro Drive w/enclosure under warranty. Apparently the enclosure had gone bad. OWC replaced the enclosure and returned a fully functional unit to me. The experience showcased my lack of back capacity so I ordered another identicle unit. I also ordered you 14-Port Thunderbolt 3 Dock. I managed to overlook the enclosed Firewie Host Cable and asked you Customer Support for help. Under theit direction I located the cable and I finished the installation without issue.

Turd Ferguson

Site Experience Feedback

Jul 31, 2024

I was looking for an external drive to use with my iMac and found many products to choose from. My previous external hard drive from a different manufacturer failed recently after only 2 years of usage, resulting in loss of data. The perceived quality of the OWC products gave me conifdence to purchase.

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that you found the products that you were looking for.

Trisky

Site Experience Feedback

Jul 31, 2024

A spelling error ("mainatinence") on the My Account page makes things look just slightly less professional. Easy mistake to correct. Otherwise all is as good as last time I ordered from OWC

From MacSales.com

Thank you for the feedback and for letting us know of the spelling error. We will find that and correct it on our site.

Online Shopper

Site Experience Feedback

Jul 31, 2024

Meh

From MacSales.com

Thank you for the feedback.