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MacSales.com Reviews - 5,787 Review - 9.3/10

Nov 30, 2024
Other World Computing offers excellent values on Accelerators, Hard Drives, Memory, Monitors, Printers, Processors, and more for both Apple/Macintosh and Wintel PCs. Products from Apple, ATTO, CTX, Fujitsu, Hitachi, IBM, Intel, Interex, Kingston, PowerLogix, Quantum, Seagate, Sonnet, Sony, Techworks, Toshiba, Viewsonic, and others are standard in stock items.
Circle of Excellence - MacSales.com

2023
Winner

Circle of
Excellence

12 years

MacSales.com Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%88%

Neutral

9%8%

Negative

4%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

6.0 out of 10

Recent Reviews for MacSales.com

Showing 1461 - 1480 of 5,787

Online Shopper

Site Experience Feedback

Aug 03, 2024

edisonram@optonline.net

From MacSales.com

Thank you so much for taking the time to provide your feedback.

San Saba MacMan

Post-Delivery Feedback

Aug 03, 2024

Easy online process, great selection and price.

Online Shopper

Site Experience Feedback

Jul 16, 2024

Poor information of why orders can't be shipped to overseas PO boxes

From MacSales.com

Thank you for the feedback. We will pass along your complaint for international orders.

WonderSpeed

Site Experience Feedback

Aug 03, 2024

Was all good.

From MacSales.com

Thank you so much for taking the time to provide your feedback.

Freddy

Site Experience Feedback

Aug 02, 2024

Great

From MacSales.com

We appreciate your honest feedback.

Andre Cavalcanti

Post-Delivery Feedback

Aug 02, 2024

Everything went perfectly fine. Product is amazing and delivery in Nee Zealand was 6 days before the original ETA. Only detail is that the customs declaration had 2 prices, full and discounted, so customs asked me to fill out a declaration form to show correct amount paid for it. Apart from this, order went flawlessly. Very satisfied.

RK

Site Experience Feedback

Aug 02, 2024

always good to work with them

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that you always have a good experience.

Online Shopper

Post-Delivery Feedback

Aug 02, 2024

MacSales is the best. I only get me gear from them. That's it.

bradlaw

Site Experience Feedback

Aug 02, 2024

Love OWC!

From MacSales.com

Thank you for the wonderful feedback.

SLO Mac Dude

Site Experience Feedback

Aug 02, 2024

nothing more to share

From MacSales.com

We appreciate your feedback.

Manny

Site Experience Feedback

Aug 02, 2024

I like the new website design, the tabs at the told are super convenient and makes shopping and browsing so much faster.

From MacSales.com

We appreciate your feedback. It is great to hear that you enjoyed our website.

Jabbo

Site Experience Feedback

Aug 02, 2024

I was recommended to contact Apple for a refurbished MacBook pro

From MacSales.com

Thank you for the feedback.

mctodd

Site Experience Feedback

Aug 02, 2024

Recommended by a friend. He loves OWC. Now I do too!

From MacSales.com

Thank you for the wonderful feedback!

ChrisO

Post-Delivery Feedback

Aug 02, 2024

Everything I've bought from OWC over the years has been perfect and kept my Macbook alive - from, memory, ssd drives to battery - I should get a few more years out of this great laptop.

bjmac18

Site Experience Feedback

Jul 16, 2024

Easy to use site and the Amazon payment tie in was a very cool feature. I'm a big fan of OWC products and the Thunderbolt Hub purchased is the best out there.


Post-Delivery Feedback

Aug 02, 2024

The organization of the products was great and the price was even better. :)

From MacSales.com

Thank you for the feedback. We are glad to hear that the site was easy to use and that you found the item that you needed.

JHP

Site Experience Feedback

Aug 02, 2024

I have been using OWC for years for all of my computing needs. As a photographer data storage, backup, and organization is super important to me. I have also used OWC to upgrade my computers and their installation instructions are very helpful and straight forward.

From MacSales.com

We appreciate you taking the time to give us your feedback. It is great to hear that you have been working with us for years and that you always have a good experience.

Howard

Post-Delivery Feedback

Aug 02, 2024

Mac Sales has always delivered on what we need. From ordering to delivery, its always a smooth ride.

William W.

Post-Delivery Feedback

Aug 02, 2024

Appreciate the summer sales! Was able to get a great deal.

JGL

Site Experience Feedback

Jul 23, 2024

As usual, IT JUST WORKS!!!!. It has always been a pleasure moo do business with you guys & gals. Been with you for many years, so long I've forgotten how long. Products always work as they should, and since I got my first Mac in 1988, I have rarely been disappointed in wither OWC or Apple - although Apple has lost some of its luster over the years.


Post-Delivery Feedback

Aug 02, 2024

As always - IT JUST WORKS !!!!!!

From MacSales.com

Thank you for your long-standing support and positive feedback! We're thrilled to hear that you've had a consistently great experience with us over the years. We appreciate your loyalty and trust! Please feel free to contact us if...

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flashcutter

Post-Delivery Feedback

Aug 01, 2024

good bargain