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MacSales.com Reviews - 5,788 Review - 9.4/10

Nov 29, 2024
Other World Computing offers excellent values on Accelerators, Hard Drives, Memory, Monitors, Printers, Processors, and more for both Apple/Macintosh and Wintel PCs. Products from Apple, ATTO, CTX, Fujitsu, Hitachi, IBM, Intel, Interex, Kingston, PowerLogix, Quantum, Seagate, Sonnet, Sony, Techworks, Toshiba, Viewsonic, and others are standard in stock items.
Circle of Excellence - MacSales.com

2023
Winner

Circle of
Excellence

12 years

MacSales.com Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%87%

Neutral

9%8%

Negative

4%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

6.2 out of 10

Recent Reviews for MacSales.com

Showing 1101 - 1120 of 5,788

D in Tampa

Site Experience Feedback

Aug 24, 2024

Nice to select configuration options, but automatic changes mean being careful to end up with an acceptable configuration. Great experience so far with OWC.


Post-Delivery Feedback

Aug 30, 2024

Good product selection, decent (sometimes seductive) prices, reliable service.

From MacSales.com

Thank you for your feedback! We're glad to hear you've had a great experience with OWC. We appreciate your note on configuration options and will continue to work on improving the process.

Online Shopper

Post-Delivery Feedback

Aug 30, 2024

I am a lifetime OWC Mac Sales user and supporter; I won't shop anywhere else for my Mac products and support

Jake

Site Experience Feedback

Aug 30, 2024

Great! Only issue i had was with figuring out my model number, as “18,3” is not listed on my 2017 iMac and my HDD was dead so I could not check on the machine itself

From MacSales.com

Thank you for the feedback. We are glad to hear that you had a good experience. If you ever need assistance in finding your model number our representatives can look that information up using the serial number from your computer a...

Read full response »

Marlopi

Site Experience Feedback

Aug 30, 2024

I have purchased a Mac Book Pro from Mc Sales — very satisfied when I was in the market for a desktop to use as a server I immediately thought of your company. I have 3 Mac mini I am thinking of trading in — have to read up on how that works.

From MacSales.com

Thank you for the wonderful feedback. If you are interested in our trade-in program you can find that information here https://eshop.macsales.com/trade-in-your-mac

Freddi

Site Experience Feedback

Aug 10, 2024

This was an extremely quick and easy experience!


Post-Delivery Feedback

Aug 29, 2024

I was impressed with the swiftness and thoroughness of MacSales. Great job!

From MacSales.com

Thank you for your feedback! We're glad to hear that your shopping experience was quick and easy!

Kapp

Site Experience Feedback

Aug 29, 2024

Great site have used the site as a reference several time’s, today was my first actual purchase.

From MacSales.com

We are glad to hear that you though our site was great and that you had an excellent first purchase.

michelley

Site Experience Feedback

Aug 09, 2024

thank you for the easy and reasonably priced purchase, I expect outstanding quality based on past reviews!


Post-Delivery Feedback

Aug 29, 2024

Thank you! was so easy to install and calibrate my battery, y'all are the best!

From MacSales.com

Thank you for your kind words! We’re glad to hear you found your purchase easy and reasonably priced. We’re confident you’ll be pleased with the quality, and we appreciate your trust in us!

Satisfied

Site Experience Feedback

Aug 29, 2024

The site was easy to navigate with many options and easy checkout.

From MacSales.com

Thank you for the feedback. We are glad to hear that the site was easy for you to navigate.

Online Shopper

Post-Delivery Feedback

Aug 29, 2024

I bought some items from OWC, many looks lack in flexibility, the 8 thunderbay goes continusly in sleep and until they don't woke up you cannot access any file even if it's in your desk solution from the OWC team was a software called anphetamine to keep the drive always awake, no senso to me. I get one doc pro from a private person but brand new, I burned in 2 weeks the 10gb lan, now it's a brick after OWC say that will not give assistance to that because i'm not the original owner, so I bought directly from you the thunderbolt 10gb adapter, it's running very hot would be probably fine if I'm not moving files to big to my nas otherwise I think will be gone in few weeks also this one, but I really doesn't think the lifespam would be more than one year. I decided to take another route and going with ATTO products. Don't take me wrong, the product it's well made, but I don't think any brand should made one item like that. It's possible to work but would be not reliable over time something to run hot like that without even moving a file. Maybe 2.5gb would be more liable, but not 10 on a rj45.

Joe

Site Experience Feedback

Aug 29, 2024

No problem to report

From MacSales.com

Thank you for the feedback.

Jymbo

Site Experience Feedback

Aug 29, 2024

Before today’s items, I’ve purchased refurbed Macs, batteries. Other stuff, too, can’t recall off the top of my head. Always easy to find what I want and get it ordered and shipped.

From MacSales.com

We appreciate you taking the time to give us your feedback.

Online Shopper

Site Experience Feedback

Aug 29, 2024

In Garage Sale mode it's tedious to browse. Maybe I wasn't searching in the right way, but I was trying to compare NVMe drives - they aren't listed as a heading option in the Hard Drive area. But I ended up with a good deal!

From MacSales.com

Thank you for the feedback. We are glad to hear that despite your difficulties using our garage sale site you were able to find what you were looking for.

Frenchy

Site Experience Feedback

Aug 29, 2024

All good

From MacSales.com

Thank you for the feedback.

RayS

Post-Delivery Feedback

Aug 29, 2024

As always OWC had the MacBook parts I wanted. Shipped them quickly and they worked as expected. I have come to expect this level of service from OWC.

Jamie

Site Experience Feedback

Aug 29, 2024

I like the option of using Amazon Pay since all the details are already setup in my Amazon account.

From MacSales.com

We are glad to hear that you enjoyed your experience.

Nycdanceproject

Site Experience Feedback

Aug 29, 2024

Eazy

From MacSales.com

Thank you for the feedback.

digitalbill

Site Experience Feedback

Aug 19, 2024

Ist order did not go thru, Had to re-order Will still shop at OWC


Post-Delivery Feedback

Aug 29, 2024

been trusted for decades

From MacSales.com

Thank you for letting us know about the issue with your first order. We apologize for the inconvenience and appreciate your patience in re-ordering. We're glad to hear you'll continue shopping with us, and if there's anything we c...

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Online Shopper

Site Experience Feedback

Aug 29, 2024

Original MacSales customer

From MacSales.com

Thank you for the feedback. We are glad to hear that you are an original MacSales customer.

Sean

Site Experience Feedback

Aug 29, 2024

Very happy with my purchases at OWC. My experience is that products are good, support is good, and prices are good.

From MacSales.com

Thank you for the feedback. It is great to hear that you were happy with your purchases with OWC.

Jr

Post-Delivery Feedback

Aug 29, 2024

As always great service and a great product.