Home > Computer & Software > MacSales.com

MacSales.com Reviews - 5,762 Review - 9.4/10

Nov 29, 2024
Other World Computing offers excellent values on Accelerators, Hard Drives, Memory, Monitors, Printers, Processors, and more for both Apple/Macintosh and Wintel PCs. Products from Apple, ATTO, CTX, Fujitsu, Hitachi, IBM, Intel, Interex, Kingston, PowerLogix, Quantum, Seagate, Sonnet, Sony, Techworks, Toshiba, Viewsonic, and others are standard in stock items.
Circle of Excellence - MacSales.com

2023
Winner

Circle of
Excellence

12 years

MacSales.com Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%87%

Neutral

9%8%

Negative

4%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

6.2 out of 10

Recent Reviews for MacSales.com

Showing 1141 - 1160 of 5,762

Online Shopper

Post-Delivery Feedback

Aug 27, 2024

As usual. Just fine.

JK

Site Experience Feedback

Aug 27, 2024

Always a good experience with very reasonable prices.

From MacSales.com

Thank you for the feedback. We are glad to hear that you always have a good experience working with us.

HowardS

Post-Delivery Feedback

Aug 27, 2024

I purchased a used Apple Thunderbolt Display. I had a question about the adapter I needed and it was answered quickly. My order was delivered on-time. The display was very well packed and in excellent condition. As a used unit, there were no visible flaws and it looked new. I am very happy with my purchase. Everything I have ever ordered from MacSales has been excellent and is my go-to source for Apple related products.

Leaps

Site Experience Feedback

Aug 27, 2024

it was good but you do really need to put an accurate life of the batteries that's left on the machines. I had to call in and all they could tell me was there's at least 70% left in the battery life. Other than that, very good.

From MacSales.com

Thank you for the feedback. We apologize that you were not satisfied with the battery life indicated on the webpage. We test all of our computers with Apple Diagnostics to ensure that everything is working before sending these pro...

Read full response »

latitony

Post-Delivery Feedback

Aug 27, 2024

This OWC is essential for anyone wanting to add more life to their Macintosh computers. They sell virtually anything you may need to upgrade older hardware. My PowerBook laptop is now more responsiive after its memory upgrade. I may soon upgrade the hard drive to a flash memory drive to make it even more speedy and capable of storing more data. OWC has all the components needed. I'm a very satisfied customer.

Online Shopper

Post-Delivery Feedback

Aug 27, 2024

I have not yet installed the product. My satisfaction rate is still a question mark.

Greg in Chicagoland

Post-Delivery Feedback

Aug 27, 2024

Shopped at OWC for a long time and have recommended it for years. A great recurring selection of refurbished gear and accessories, which are always in great condition, if not new. I can trust what i buy.

Jim

Site Experience Feedback

Aug 27, 2024

Once again OWC had what I wanted at a price level I wanted to pay. I always trust the quality of their products

From MacSales.com

Thank you for the feedback. We are glad to hear that you were satisfied with out products.

Online Shopper

Post-Delivery Feedback

Aug 27, 2024

The memory works. However, contrary to what is stated on the OWC web-site, the memory does not work with the original 8GB memory modules. So instead of 432GB RAM, I only have 384GB of RAM. To quote the OWC web-site: "Note: Works with Apple and OWC 32GB, 16GB, and 8GB modules and OWC 64GB RDIMM. Cannot be combined with LRDIMM."

Online Shopper

Post-Delivery Feedback

Aug 26, 2024

All went well.....

Mikey T.

Post-Delivery Feedback

Aug 26, 2024

Great value and various options available for reasonable costs.

Jacjson

Site Experience Feedback

Aug 26, 2024

Asy and simple to use, very str8 forward.

From MacSales.com

We're delighted to hear you found the website easy to use! Thank you for the review.

kenox730

Site Experience Feedback

Aug 16, 2024

Everything is very good, simple and accessible, plus there is a guide on how and what to do


Post-Delivery Feedback

Aug 26, 2024

Everything is very good, simple and accessible, plus there is a guide on how and what to do, the video instruction is excellent, everything is described step by step, a very good kit for removing and installing the battery, I am happy with everything, I recommend it, thanks to the seller

From MacSales.com

It's great to know that you found everything simple and accessible, with the added benefit of helpful guides. If you need any more assistance or have further questions, feel free to reach out! https://eshop.macsales.com/Service/

Putographer

Site Experience Feedback

Aug 26, 2024

Products are easy to find.

From MacSales.com

Thank you for your feedback! We’re glad to hear you found it easy to locate products

mickdennisguitarlessons

Site Experience Feedback

Aug 26, 2024

Jordan was Amazing and Very helpful and patient on the phone. Great customer service.

From MacSales.com

Thank you for your kind words! We're thrilled to hear that Jordan provided you with excellent customer service.

Online Shopper

Site Experience Feedback

Aug 26, 2024

Thank You!

From MacSales.com

Thank you for the positive feedback!

Online Shopper

Post-Delivery Feedback

Aug 26, 2024

This is actually my second purchase. I couldn’t go back to the previous question. The UPS store made an error in not contacting me at all as the email said that they would. I finally called 3 days after it had been delivered and the UPS store incorrectly charged me $10 to pick up. Not Macsales’ fault.

Online Shopper

Site Experience Feedback

Aug 26, 2024

nothing to say

From MacSales.com

Thank you.

CA

Site Experience Feedback

Aug 26, 2024

Easy to navigate

From MacSales.com

Thank you for your feedback! We're happy to hear that you found the website easy to navigate.

EK

Site Experience Feedback

Aug 17, 2024

Knew generally what I was looking for, found it quickly and breezed through the checkout process. No issues.


Post-Delivery Feedback

Aug 26, 2024

Easy ordering, quick shipping, and a quality product. No issues.

From MacSales.com

I’m glad to hear that you had a smooth experience finding and purchasing what you needed! If you have any more questions or need further assistance, just let me know. https://eshop.macsales.com/Service/