The Parts Biz Reviews - 810 Reviews - 9.1/10
The Parts Biz Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 8.9 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 8.3 /10 |
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 77% |
Neutral | 16% | 14% |
Negative | 5% | 9% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.4 out of 10
Variety of Shipping Options
Desired shipping options were available
7.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for The Parts Biz
Showing 1 - 20 of 810
Vel
Site Experience Feedback
Jan 05, 2025
Everything was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Tommy
Site Experience Feedback
Jan 05, 2025
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Penoop
Site Experience Feedback
Dec 28, 2024
So quick and easy! Love to do business with you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Penoop
Post-Delivery Feedback
Jan 05, 2025
I've ordered my humidifier filters for years and also been very pleased with the service and quality. Tracking is a problem though. When I try through the email info you provide FedEx requires a password which I don't have.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Mustang joe
Site Experience Feedback
Jan 05, 2025
It was great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Sally
Site Experience Feedback
Jan 04, 2025
Easy transaction
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Duffy
Site Experience Feedback
Jan 04, 2025
Easy peasy...found what I needed quickly and process to order easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JIMBO
Site Experience Feedback
Jan 02, 2025
First time leaving my interaction 100% satisfied with the site easy to go to parts list y'all keep up the excellence job very well done thank you
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 01, 2025
I looked for a replacement to fit my slow cooker lid that was missing an essential part
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Top guy John
Site Experience Feedback
Jan 01, 2025
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
TurkeyMom
Site Experience Feedback
Dec 31, 2024
This crockpot is very old but it's taken a beating over the constant use when the handle on lid broke and can't be fixed.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DT
Site Experience Feedback
Dec 20, 2024
Worked as it should
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
John Boy
Site Experience Feedback
Dec 30, 2024
Good experince
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
ocarol
Post-Delivery Feedback
Dec 29, 2024
everything went perfect and product perfect
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Michael
Site Experience Feedback
Dec 26, 2024
I found the entire process seamless!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jackieboy
Site Experience Feedback
Dec 23, 2024
The information says it is original part,, we shall see, shipping for something they will put in an envelope is a little steep.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
FL Deb
Site Experience Feedback
Dec 23, 2024
The Parts Biz website was very easy to navigate. Ordering on this site was a breeze. I’m hope that the replacement lid will fit my older crockpot correctly. I wish this survey was sent out after the arrival of the product I ordered so that I could address this order in its entirety including packaging, shipping, and timely arrival. The shipping charge was higher than the cost of the replacement lid.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- Full ratings for this review »
big jbm
Site Experience Feedback
Dec 22, 2024
it went very smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Scott
Site Experience Feedback
Dec 18, 2024
Went to the menu and picked my brand. List of parts piped up and you all had the part. Payment method with Amazon made it a breeze.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Connie
Site Experience Feedback
Dec 18, 2024
Finally found a carafe with the number of my coffee pot.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Momofchaos
Site Experience Feedback
Dec 16, 2024
I had a pretty easy experience, found just what I was looking for, was just surprised that the shipping was so high-10$?!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »