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The Parts Biz Reviews - 874 Reviews - 8.9/10

Dec 4, 2024
The Parts Biz has an extensive collection of parts for washers, dryers, refrigerators, microwaves, stoves, oven, ranges, and more. From hoses for dishwasher or washer to lint filters for dryer and elements for stove, oven, and range hood. ThePartsBiz.com stocks one of the largest selections of Appliances and Appliance Parts in the United States. They are a small business that sells a variety of different appliance parts, including many hard-to-find parts.

The Parts Biz Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.2 /10
Product Selection8.9 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.1 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%81%

Neutral

17%16%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.7 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.8 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

7.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for The Parts Biz

Showing 81 - 100 of 874

Bassinseegs

Site Experience Feedback

Oct 17, 2024

Nothing to share

Online Shopper

Site Experience Feedback

Oct 15, 2024

It’s ok

jeff

Site Experience Feedback

Oct 15, 2024

it lost my cart several times

LadyDi

Site Experience Feedback

Oct 14, 2024

Just needed a small replacement part for my Foodsaver. Your price was just a bit less with shipping than other sources. The purchase was relatively easy.

fred

Site Experience Feedback

Oct 14, 2024

i was fine til u made me do this survey

Online Shopper

Site Experience Feedback

Oct 13, 2024

na na

MrzShannon

Site Experience Feedback

Oct 13, 2024

It was easy. I typed what I needed an in a matter of less than 5 min my order was complete.

Ed

Site Experience Feedback

Oct 05, 2024

Perfect real easy

Jr

Site Experience Feedback

Oct 12, 2024

Good

bahnzie

Post-Delivery Feedback

Oct 12, 2024

I ordered bread pans that are difficult to find; Parts Biz had them at a reasonable price and charged fair shipping. Well packaged.

Chris

Site Experience Feedback

Oct 10, 2024

Great prices and look forward to future order

Rick

Site Experience Feedback

Oct 08, 2024

Overall experience so far is going great. Good price easily used online ordering.

Duck

Site Experience Feedback

Oct 08, 2024

So far so good.

Food snob

Site Experience Feedback

Sep 24, 2024

easy to use


Post-Delivery Feedback

Oct 07, 2024

Neither nor bad

Billby61

Site Experience Feedback

Oct 07, 2024

I have been looking for this Dyson dc28 replacement cleaner head everywhere and Bizrate had the best price for new replacement part. I will be looking at Bizrate first for now on !

H guy ff

Site Experience Feedback

Oct 06, 2024

Na

Online Shopper

Site Experience Feedback

Oct 04, 2024

Good

Online Shopper

Site Experience Feedback

Oct 04, 2024

Website was easy to navigate

Juancho

Site Experience Feedback

Oct 04, 2024

Good

Gordon

Site Experience Feedback

Oct 03, 2024

Good and quick