The Parts Biz Reviews - 874 Reviews - 8.9/10
The Parts Biz Rating
Overall Satisfaction | 8.9 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 8.9 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.1 /10 |
8.9out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 81% |
Neutral | 17% | 16% |
Negative | 5% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
8.7 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for The Parts Biz
Showing 61 - 80 of 874
Jazzy
Site Experience Feedback
Oct 29, 2024
It was very simple to navigate your system
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ahenry
Site Experience Feedback
Oct 29, 2024
Everything went good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Ghost
Site Experience Feedback
Oct 28, 2024
I really just need this ignitor asap I've tried twice to order it off Amazon and they sent me the same wrong part both times. So I'm hoping you guys can get it right.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Wally
Site Experience Feedback
Oct 28, 2024
Ok
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Kevin
Site Experience Feedback
Oct 27, 2024
Easy to navigate. Free shipping for orders over a certain amount would be great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
shoptilyoudrop
Site Experience Feedback
Oct 18, 2024
website easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
shoptilyoudrop
Post-Delivery Feedback
Oct 27, 2024
Would shop parts biz before Amazon.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 26, 2024
n
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Lucy
Post-Delivery Feedback
Oct 26, 2024
My experience was good but the product sent was too small and I need to return it asap.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 8
- Full ratings for this review »
Lamb Company
Site Experience Feedback
Oct 25, 2024
Solid experience. I would like to see a volume that generates free shipping
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Bizzy
Site Experience Feedback
Oct 09, 2024
You’re the only store had what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Frustrated
Site Experience Feedback
Oct 08, 2024
Option to use my Amazon Prime account which is free shipping but was changed 10 shipping on a 15 dollar product. No way to verify if this is even the right product for an Elite Gourmet Slow Cooker Model 5240. No sizes given. Like buying a pig in a poke. Hope its what I want. Otherwise have to go to the trouble of shipping back if it doesn't fit.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Frustrated
Post-Delivery Feedback
Oct 23, 2024
I ordered a specific brand of slow cooker casserole glass lid and although it is the same style it does not fit. I was also told I could pay through Amazon Prime and did so on the possibility that my Prime orders are shipped free. The 15.00 product cost over 10.00 to ship and took 18 days to go from Kansas to Phoenix and I now have to pay for return shipping. Thanks but I will find a different way to do business than use your company.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 6
- Customer Support: 6
- Full ratings for this review »
Gail
Post-Delivery Feedback
Oct 23, 2024
Got the items we ordered quick, no problems at all!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
GeorgieGirl
Site Experience Feedback
Oct 23, 2024
Went with bizrate over other sellers (including the manufacturer’s replacement part) because price + shipping was significantly less on bizrate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
rick
Site Experience Feedback
Oct 21, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LizzyTish
Site Experience Feedback
Oct 21, 2024
The purchase was super easy to complete. The website is easy to navigate and everything was clear.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 11, 2024
Easy to navigate, Had item I need Unhappy about not having an option to select preferred shipping method.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 19, 2024
I was happy they had the part I needed. However, I wish I was able to choose my own shipping method. It was preselected for me, and I wasn't able to change it.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 18, 2024
Cam The parts I recieved don't go on my tractor call mtd they said the parts don't fit it can I get a return lable to my email address to return them
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 1
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 18, 2024
I was glad to see my product had a replacement part!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
JL
Site Experience Feedback
Oct 18, 2024
Great
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
JT
Site Experience Feedback
Oct 08, 2024
went well no complaints
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
JT
Post-Delivery Feedback
Oct 18, 2024
Found what I was looking for at a decent price
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »