The Parts Biz Reviews - 874 Reviews - 8.9/10
The Parts Biz Rating
Overall Satisfaction | 8.9 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 8.9 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.1 /10 |
8.9out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 81% |
Neutral | 17% | 16% |
Negative | 5% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
8.7 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for The Parts Biz
Showing 21 - 40 of 874
Cassidy
Site Experience Feedback
Nov 23, 2024
The website was easy to navigate. There are endless parts for all types of devices and home goods. I am always repairing broken home appliances and will be using this website again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
freedongirl154
Site Experience Feedback
Nov 14, 2024
I knew what I was ordering and it was in stock!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
freedongirl154
Post-Delivery Feedback
Nov 23, 2024
Very easy process. Wasn't informed as to when the product would arrive, but was on my doorstep within days of ordering.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Scattyjo
Site Experience Feedback
Nov 23, 2024
I like the complete information on product.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
NW
Site Experience Feedback
Nov 22, 2024
A reasonable price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chuck
Site Experience Feedback
Nov 22, 2024
Pleasant Experience
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Tap
Post-Delivery Feedback
Nov 21, 2024
I was very surprised how quickly it came.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Non
Site Experience Feedback
Nov 21, 2024
Went well. Found what I needed
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
- Full ratings for this review »
Dan
Site Experience Feedback
Nov 20, 2024
Solid experience. Easy to navigate the website.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Antonio Padua
Site Experience Feedback
Nov 20, 2024
very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
E
Site Experience Feedback
Nov 19, 2024
Hope to be happy customer!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Me
Site Experience Feedback
Nov 18, 2024
Easy
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Mary Nikoo
Site Experience Feedback
Nov 18, 2024
This is the first time I am purchasing a replacement part from this website. It seems organized and the price including the shipment is reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jdmict
Site Experience Feedback
Nov 18, 2024
You calculated my Kansas sales tax incorrectly for my address. For a $53.68 purchase, the 7.5 pct tax is $4.03. You charged me $5.02.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Planer
Site Experience Feedback
Nov 17, 2024
Ok
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Papa
Site Experience Feedback
Nov 16, 2024
Very nice.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mr. Big Baby
Site Experience Feedback
Nov 02, 2024
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wild Bill
Site Experience Feedback
Nov 15, 2024
I have nothing to say today
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tata
Site Experience Feedback
Nov 14, 2024
It was good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Mamaharv
Site Experience Feedback
Nov 14, 2024
This was very easy to do had no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lambo
Site Experience Feedback
Nov 05, 2024
Found part I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lambo
Post-Delivery Feedback
Nov 13, 2024
Found right part. Pleased with transection.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »