The Parts Biz Reviews - 874 Reviews - 8.9/10
The Parts Biz Rating
Overall Satisfaction | 8.9 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 8.9 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.1 /10 |
8.9out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 81% |
Neutral | 17% | 16% |
Negative | 5% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
8.7 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for The Parts Biz
Showing 41 - 60 of 874
Tom Z
Site Experience Feedback
Nov 12, 2024
I was able to access the part I needed quickly and order procedure was easy.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 10, 2024
good website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jakki
Site Experience Feedback
Nov 08, 2024
I have needed a part for a food processor for a long time. I fnally found one that was reasonable with reasonable shipping charges.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Kerry Caberga
Site Experience Feedback
Nov 07, 2024
it was a smooth easy experience. I found what I was looking for fairly quick. the information stated confirmed that I'm purchasing exactly what I need.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
vick
Site Experience Feedback
Nov 07, 2024
very tough to find you but happy i did.Being 92 years old is not easy with all the technology with computers etc.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Lex
Site Experience Feedback
Nov 07, 2024
This was a very simple, easy to navigate experience without overwhelming colors, images or ads
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Chris
Site Experience Feedback
Nov 06, 2024
Great selection, excellentpics and productdescriptions, good price and easy checkout
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 06, 2024
prices where great and i found that you guys have everything i needed and might need
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Jake
Site Experience Feedback
Nov 05, 2024
Usually the lowest price. Pretty hassle free.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SGoode8
Site Experience Feedback
Nov 05, 2024
First time here. The Parts Biz seems like a legitimate Amazon supplier. Best price; lowest shipping cost.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cat
Site Experience Feedback
Oct 22, 2024
Checking out u should put the total bill before payment
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Cat
Post-Delivery Feedback
Nov 05, 2024
It shipped faster then I expected and was package well!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Tiny Angel
Site Experience Feedback
Nov 04, 2024
Fast, easy and reasonably priced.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KCB
Site Experience Feedback
Nov 03, 2024
Finding the product I needed was easy, as well as paying. Shipping options are clear and complete.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Inesa
Site Experience Feedback
Nov 03, 2024
I found what I couldn’t find anywhere else, the part for my blender.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kay
Site Experience Feedback
Nov 03, 2024
Just happy that I could find what I was looking for without it costing a lot. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jeff
Site Experience Feedback
Nov 02, 2024
Easy process
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Diana from SC
Site Experience Feedback
Oct 31, 2024
First time using The Parts Biz to purchase replacement bulbs for range hood. Wanted 2 bulbs, but website showing only 1 available. (Hopefully there actually is one available.) Website was easy to use, but not enough product information.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
mike
Site Experience Feedback
Oct 30, 2024
only given 3 choices to purchase
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 8
- Full ratings for this review »
Kar
Site Experience Feedback
Oct 30, 2024
good and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
USS_Demon
Site Experience Feedback
Oct 21, 2024
Would like an easier way to search model number on website. Was easy to find the part that I required to repair my washing machine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
USS_Demon
Post-Delivery Feedback
Oct 30, 2024
Easy to locate the part I required to repair my washing machine, by using the parts diagrams for my specific model washing machine. Was the lowest price I could find for a NEW part in the original box. Shipping was reasonably priced, and arrive in a timely manner! Thank you PartsBiz!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »