LIDS Reviews - 324 Reviews - 9.9/10
2007
Platinum
Circle of
Excellence
5 years
LIDS Rating
Overall Satisfaction | 9.9 /10 |
---|---|
Would Shop Here Again | 9.9 /10 |
Likelihood to Recommend | 10.0 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.6 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.8 /10 |
On-Time Delivery | 9.8 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.9out of 10
Would Shop Here Again:
9.9out of 10
Likelihood To Recommend:
10.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 92% | 88% |
Neutral | 5% | 7% |
Negative | 4% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for LIDS
Showing 1 - 20 of 324
Online Shopper
Post-Delivery Feedback
Jan 17, 2025
Best hats and styles for sports fans
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Stone
Site Experience Feedback
Jan 12, 2025
n/a
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Ro
Site Experience Feedback
Jan 10, 2025
Smooth , easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Griffin
Site Experience Feedback
Jan 06, 2025
Very easy to use and great items, would recommend to everyone
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
nick rob
Site Experience Feedback
Jan 06, 2025
great i enjoy the simplicity of purchasing
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shi
Site Experience Feedback
Jan 06, 2025
Was disappointed that there were NO Zip up hoodies For Lids, also the selection for Lids attire in BLACK was very small. Please make the selection bigger. Also please make a zip up hoodie
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Jess
Site Experience Feedback
Jan 05, 2025
Couldn't use PayPal
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
E
Site Experience Feedback
Jan 04, 2025
Great site fun and easy to use
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Zeus
Site Experience Feedback
Jan 04, 2025
Great Deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
1234
Site Experience Feedback
Jan 03, 2025
very good was able to find product with no problem.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sean
Site Experience Feedback
Jan 03, 2025
I found exactly what I needed, with no issue.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jessie
Site Experience Feedback
Jan 02, 2025
awesome! can't wait for my order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eddy
Site Experience Feedback
Jan 01, 2025
Good Easy To Navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
N/a
Site Experience Feedback
Dec 20, 2024
I had a great experience I can't wait to get my hat!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
drew
Site Experience Feedback
Dec 19, 2024
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ali
Site Experience Feedback
Dec 16, 2024
simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jhae
Site Experience Feedback
Dec 14, 2024
Today was an exciting purchace
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
dan
Site Experience Feedback
Dec 14, 2024
it was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MikeCity
Site Experience Feedback
Dec 13, 2024
I love it. It was quick and easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Brian from Houston
Site Experience Feedback
Dec 13, 2024
It was great and amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »