LIDS Reviews - 319 Reviews - 9.9/10

Dec 3, 2024
Lids carries an extensive selection of quality officially licensed and branded hats including NBA, NHL, NFL and Major League Baseball teams, as well as a wide variety of college, racing, and minor league baseball team caps in adult and children's sizes. You can also find authentic jerseys, helmets, and sport memorabilia.
Circle of Excellence - LIDS

2007
Platinum

Circle of
Excellence

5 years

LIDS Rating

Rating
Overall Satisfaction9.9 /10
Would Shop Here Again9.8 /10
Likelihood to Recommend9.9 /10
Product Selection9.3 /10
Ease of Finding9.5 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.8 /10
On-Time Delivery9.8 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.9out of 10


Would Shop Here Again:

 

9.8out of 10


Likelihood To Recommend:

 

9.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

92%94%

Neutral

5%3%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for LIDS

Showing 81 - 100 of 319

crutch

Site Experience Feedback

Oct 10, 2024

great experience

GSpot

Site Experience Feedback

Oct 05, 2024

Fun digging through clearance

matt

Site Experience Feedback

Oct 04, 2024

everything was smooth & well

Mandy

Post-Delivery Feedback

Oct 04, 2024

I entered my information, checked the price, and places the order! Next thing you know my package arrives and I opened it to find my high quality LIDS gear! I could not have asked for anything more!

bighabibi

Site Experience Feedback

Oct 02, 2024

bestforhats

Baibah D. James

Site Experience Feedback

Oct 02, 2024

The experience was very straightforward. Great prices and selection.

Online Shopper

Site Experience Feedback

Sep 28, 2024

need more 3xl clothes

NUN

Site Experience Feedback

Sep 27, 2024

IT WAS GREAT

papabear

Site Experience Feedback

Sep 26, 2024

great thanks

shy

Site Experience Feedback

Sep 26, 2024

great but i forgot to add one more thing to my order

Stew

Site Experience Feedback

Sep 24, 2024

i love lids they didn't have my original selections in my size but still satisfied weork on restocking employee shirts!

Carlos

Site Experience Feedback

Sep 21, 2024

Good

Online Shopper

Site Experience Feedback

Sep 19, 2024

great

Mile_High_Mitch

Site Experience Feedback

Sep 17, 2024

great site. easy to use. great prices on items

REYES

Site Experience Feedback

Sep 13, 2024

GOOD

P

Site Experience Feedback

Sep 11, 2024

It was great

Da Shiz

Site Experience Feedback

Sep 06, 2024

The website has a lot of different options of teams and novelties at a discount and is easy to navigate!

nanno

Site Experience Feedback

Sep 04, 2024

blah blah blah

Yomi the homie

Site Experience Feedback

Sep 01, 2024

It was excellent, I found a hidden gem

SILVER

Site Experience Feedback

Aug 31, 2024

It was a good experience