Woodwind and Brasswind Reviews - 2,157 Review - /10
2023
Winner
Circle of
Excellence
10 years
Woodwind and Brasswind Rating
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Ease of Finding | Not yet rated |
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Design of Site
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Satisfaction With Checkout
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Product Selection
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Shipping Charges
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On-Time Delivery
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Product Met Expectations
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Recent Reviews for Woodwind and Brasswind
Showing 61 - 80 of 2,157
pianobuyer
Site Experience Feedback
Mar 25, 2024
Really happy overall. The search field could be a bit better -- product name needs to be somewhat specific, but that is really nit-picky.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
pianobuyer
Post-Delivery Feedback
May 02, 2024
Bro, I totally suggest going with W&B. I bought a piano from them that was on backorder and had an issue with the transaction getting cancelled. So, I called them up -- the dude took care of it and ended up giving me 10% off. I also got like $350 off store credit for buying from them. Oh, and to top it off, got the piano like 3 weeks ahead of schedule.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Tony
Site Experience Feedback
May 01, 2024
website is great, easy to maneuver around, always have found what i am looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MusicMaestro89
Site Experience Feedback
May 01, 2024
I was primarily looking to buy a mouthpiece or two, a bass trombone stand, mute(s), and a hand brace that would fit my bass trombone that I ordered from WWBW. I found most of what I wanted, and also purchased other items that I had in my cart for a number of weeks. At checkout, I was very surprised to discover that I had a credit that could be applied to the purchase. I almost went back to purchase a few more items that I had had my eye on for a long time. Overall, it was a great experience. Even though I was not able to find everything I had wanted to get, I was still happy with the purchase I was able to make. I just hope that more items could be ordered through WWBW, especially since they carry some items from those brands/manufacturers/companies/etc.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Curt
Site Experience Feedback
Apr 10, 2024
Great experience, I would have purchased a couple more items had they been in stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Curt
Post-Delivery Feedback
May 01, 2024
One of my items was on back order and was said to arrive much later than the other items. I was surprised when I received notification that the late items were arriving a few weeks ahead of what I was told.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Mr Sunshine
Site Experience Feedback
Apr 30, 2024
I was looking for a double gig bag for trumpet and flugelhorn. I found exactly what I needed at a price I was expecting to pay.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Drew
Site Experience Feedback
Apr 30, 2024
Easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
butchal
Site Experience Feedback
Apr 19, 2024
My search was for reed pads/cushions, but the website only gave me reeds until I reached page 6?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
butchal
Post-Delivery Feedback
Apr 30, 2024
Part of my order was on backorder, but it arrives only a few days later. Products were in very good condition, and I'm using them already.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Dee
Site Experience Feedback
Apr 30, 2024
It's great for online easy shopping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mark
Post-Delivery Feedback
Apr 30, 2024
I ordered several items on Woodwind but the system automatically sent my order to a place I never inputted. I had to call in a few times and let the customer service people help me correct this mistake. This type of error could have been avoided at the very beginning with a well-designed system.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 4
- Customer Support: 6
- Full ratings for this review »
Dae
Site Experience Feedback
Apr 30, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Mom24boysmusicallytalented
Site Experience Feedback
Apr 29, 2024
My sons teacher sent me the links for what he needs - very easy
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
CV2024
Post-Delivery Feedback
Apr 29, 2024
I enjoy the ease of working with Woodwind and Brasswind. There is a large selection of quality instruments and accessories.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Mimi
Site Experience Feedback
Apr 28, 2024
Everything was clear a user friendly. I would love to be able to see pictures of the open box options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AJ
Site Experience Feedback
Apr 28, 2024
They had everything I needed, and it was easy to find.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chelsea
Site Experience Feedback
Apr 28, 2024
The purchase process was Joe I remembered it being. I wish there was Apple Pay
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Bill
Post-Delivery Feedback
Apr 28, 2024
Order was shipped promptly.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 28, 2024
N/a
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
PeterMAlex
Post-Delivery Feedback
Apr 28, 2024
I almost always order my reeds from Woodwind/Brasswind, because I know they will have the reeds that I need to play my best (I'm principal clarinet in a community band), and the service will be quick, the prices reasonable.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Principal
Site Experience Feedback
Apr 15, 2024
N/A
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Saige
Site Experience Feedback
Apr 28, 2024
I wish that there was a way to for specific instrument accessories, like for example: if I wanted to get stuff for a alto saxophone there Is a alto sax accessory button and same with all other instruments instead of searching in woodwind instruments and then filtering.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »