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Woodwind and Brasswind Reviews - 2,157 Review - /10

Woodwind and Brasswind offers a wide selection of fine musical instruments.
Circle of Excellence - Woodwind and Brasswind

2023
Winner

Circle of
Excellence

10 years

Woodwind and Brasswind Rating

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Overall Satisfaction:
 

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Would Shop Here Again:

 

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Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

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Design of Site

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Satisfaction With Checkout

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Product Selection

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On-Time Delivery

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Product Met Expectations

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Recent Reviews for Woodwind and Brasswind

Showing 61 - 80 of 2,157

pianobuyer

Site Experience Feedback

Mar 25, 2024

Really happy overall. The search field could be a bit better -- product name needs to be somewhat specific, but that is really nit-picky.


Post-Delivery Feedback

May 02, 2024

Bro, I totally suggest going with W&B. I bought a piano from them that was on backorder and had an issue with the transaction getting cancelled. So, I called them up -- the dude took care of it and ended up giving me 10% off. I also got like $350 off store credit for buying from them. Oh, and to top it off, got the piano like 3 weeks ahead of schedule.

Tony

Site Experience Feedback

May 01, 2024

website is great, easy to maneuver around, always have found what i am looking for.

MusicMaestro89

Site Experience Feedback

May 01, 2024

I was primarily looking to buy a mouthpiece or two, a bass trombone stand, mute(s), and a hand brace that would fit my bass trombone that I ordered from WWBW. I found most of what I wanted, and also purchased other items that I had in my cart for a number of weeks. At checkout, I was very surprised to discover that I had a credit that could be applied to the purchase. I almost went back to purchase a few more items that I had had my eye on for a long time. Overall, it was a great experience. Even though I was not able to find everything I had wanted to get, I was still happy with the purchase I was able to make. I just hope that more items could be ordered through WWBW, especially since they carry some items from those brands/manufacturers/companies/etc.

Curt

Site Experience Feedback

Apr 10, 2024

Great experience, I would have purchased a couple more items had they been in stock.


Post-Delivery Feedback

May 01, 2024

One of my items was on back order and was said to arrive much later than the other items. I was surprised when I received notification that the late items were arriving a few weeks ahead of what I was told.

Mr Sunshine

Site Experience Feedback

Apr 30, 2024

I was looking for a double gig bag for trumpet and flugelhorn. I found exactly what I needed at a price I was expecting to pay.

Drew

Site Experience Feedback

Apr 30, 2024

Easy to navigate

butchal

Site Experience Feedback

Apr 19, 2024

My search was for reed pads/cushions, but the website only gave me reeds until I reached page 6?


Post-Delivery Feedback

Apr 30, 2024

Part of my order was on backorder, but it arrives only a few days later. Products were in very good condition, and I'm using them already.

Dee

Site Experience Feedback

Apr 30, 2024

It's great for online easy shopping!

Mark

Post-Delivery Feedback

Apr 30, 2024

I ordered several items on Woodwind but the system automatically sent my order to a place I never inputted. I had to call in a few times and let the customer service people help me correct this mistake. This type of error could have been avoided at the very beginning with a well-designed system.

Dae

Site Experience Feedback

Apr 30, 2024

Great

Mom24boysmusicallytalented

Site Experience Feedback

Apr 29, 2024

My sons teacher sent me the links for what he needs - very easy

CV2024

Post-Delivery Feedback

Apr 29, 2024

I enjoy the ease of working with Woodwind and Brasswind. There is a large selection of quality instruments and accessories.

Mimi

Site Experience Feedback

Apr 28, 2024

Everything was clear a user friendly. I would love to be able to see pictures of the open box options

AJ

Site Experience Feedback

Apr 28, 2024

They had everything I needed, and it was easy to find.

Chelsea

Site Experience Feedback

Apr 28, 2024

The purchase process was Joe I remembered it being. I wish there was Apple Pay

Bill

Post-Delivery Feedback

Apr 28, 2024

Order was shipped promptly.

Online Shopper

Site Experience Feedback

Apr 28, 2024

N/a

PeterMAlex

Post-Delivery Feedback

Apr 28, 2024

I almost always order my reeds from Woodwind/Brasswind, because I know they will have the reeds that I need to play my best (I'm principal clarinet in a community band), and the service will be quick, the prices reasonable.

Principal

Site Experience Feedback

Apr 15, 2024

N/A

Saige

Site Experience Feedback

Apr 28, 2024

I wish that there was a way to for specific instrument accessories, like for example: if I wanted to get stuff for a alto saxophone there Is a alto sax accessory button and same with all other instruments instead of searching in woodwind instruments and then filtering.