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Woodwind and Brasswind Reviews - 1,993 Review - /10

Woodwind and Brasswind offers a wide selection of fine musical instruments.
Circle of Excellence - Woodwind and Brasswind

2023
Winner

Circle of
Excellence

10 years

Woodwind and Brasswind Rating

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Overall Satisfaction:
 

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Would Shop Here Again:

 

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Likelihood To Recommend:

 

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Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

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Design of Site

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Satisfaction With Checkout

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Product Selection

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Shipping Charges

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On-Time Delivery

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Product Met Expectations

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Customer Support

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Recent Reviews for Woodwind and Brasswind

Showing 101 - 120 of 1,993

Rlc

Post-Delivery Feedback

Apr 24, 2024

I need oboe supplies. They were reasonably priced

Steve

Site Experience Feedback

Apr 23, 2024

Harder to employ filters to my Ale Hard to employ filters

Saber

Post-Delivery Feedback

Apr 23, 2024

I ordered 40 recorders for my elementary school music program. I had them approximately 3 days later. I was so impressed at the speed, and the recorders look and sound great!

Chelius

Site Experience Feedback

Apr 23, 2024

Great and easy website

John

Post-Delivery Feedback

Apr 23, 2024

I ordered a ligature from Woodwind and Brasswind. They had it in stock and I received it in a very timely manner. Good people to work with.

mmiller

Post-Delivery Feedback

Apr 23, 2024

I asked the chat agent before purchasing if my product came with an AC adapter cord, and they said yes. That was the whole reason behind the purchase: to replace a battery operated metronome with one that could be plugged in. This unit is capable, but does not have a cord in the package. I'm disappointed the chat agent didn't look into this appropriately.

Erik

Site Experience Feedback

Apr 23, 2024

I called to ask product information about a saxophone mouthpiece, and the person I spoke to was extremely helpuful. I'm very grateful for his expertise and advice. I purchased the mouthpiece he recommended. There appears to be a glitch with the website: comments from previous buyers sometimes appear, but sometimes do not. Also, I had to reset my password twice - very annoying. But, overall, I've purchased from W&Bwind before, and I'll purchase from you again.

Jmansax

Post-Delivery Feedback

Apr 23, 2024

My purchase experience is ALWAYS awesome @WWBW!

Cedcjazz

Post-Delivery Feedback

Apr 23, 2024

I have always had a great experience with Woodwind/Brasswind. Orders are always filled in a timely manner. If anything is on back order then the information is relayed. Always very nice, helpful people on calls. My only concern is now that they are merging with Music and Arts that the service will remain the same. Also I have a WWBW Synchrony card, hoping this will still be honored.

What’s the reason?

Site Experience Feedback

Apr 11, 2024

Great honest customer service


Post-Delivery Feedback

Apr 23, 2024

I received open box item only to discover several damage issues, not photographed🤷‍♂️ I was told by the rep “just send it back”. Really? I have better things to do than toil with returning an item I bought not knowing the issues…

Musicwoman

Post-Delivery Feedback

Apr 23, 2024

The order arrived on time, in good condition, and it was a good price.

drummer1

Site Experience Feedback

Apr 23, 2024

needs more newer product

Bzzz

Site Experience Feedback

Apr 22, 2024

Was looking for a quality trumpet mute. Internet search led me here. Quick and easy all around.

ransum

Site Experience Feedback

Apr 22, 2024

You had Plasticover reeds in stock when others did not and could ship them fast. That sets you apert from the Amazons and the Sweetwaters.

Huong

Post-Delivery Feedback

Apr 22, 2024

The only main concern is one of my order is inside the ziploc bag. I was wonder if the item was used. I actually order a brand new one.

Gabe D

Site Experience Feedback

Apr 22, 2024

It’s good. It finds what I need and makes buying it easy

Greg

Site Experience Feedback

Apr 22, 2024

process went smoothly. Overall functioned as expected. Helpful and allowed me to search and quickly select for item desired. The points earned/join function during check-out did not seem to work/did not indicate it had been applied.

Andyruss

Post-Delivery Feedback

Apr 22, 2024

No problems. It was just sax reeds. Fast delivery.

User

Site Experience Feedback

Apr 14, 2024

Great


Post-Delivery Feedback

Apr 22, 2024

Was delivered to the neighbor but that’s okay

Orange Zest.

Site Experience Feedback

Apr 13, 2024

Difficulty in understanding type of rings on tambourines,whether they are plastic, metal, brass, also choice of color and description.