Woodwind and Brasswind Reviews - 1,993 Review - /10
2023
Winner
Circle of
Excellence
10 years
Woodwind and Brasswind Rating
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Design of Site
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Satisfaction With Checkout
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Product Selection
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Shipping Charges
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On-Time Delivery
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Product Met Expectations
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Recent Reviews for Woodwind and Brasswind
Showing 101 - 120 of 1,993
Rlc
Post-Delivery Feedback
Apr 24, 2024
I need oboe supplies. They were reasonably priced
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Steve
Site Experience Feedback
Apr 23, 2024
Harder to employ filters to my Ale Hard to employ filters
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Saber
Post-Delivery Feedback
Apr 23, 2024
I ordered 40 recorders for my elementary school music program. I had them approximately 3 days later. I was so impressed at the speed, and the recorders look and sound great!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Chelius
Site Experience Feedback
Apr 23, 2024
Great and easy website
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
John
Post-Delivery Feedback
Apr 23, 2024
I ordered a ligature from Woodwind and Brasswind. They had it in stock and I received it in a very timely manner. Good people to work with.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
mmiller
Post-Delivery Feedback
Apr 23, 2024
I asked the chat agent before purchasing if my product came with an AC adapter cord, and they said yes. That was the whole reason behind the purchase: to replace a battery operated metronome with one that could be plugged in. This unit is capable, but does not have a cord in the package. I'm disappointed the chat agent didn't look into this appropriately.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 3
- Full ratings for this review »
Erik
Site Experience Feedback
Apr 23, 2024
I called to ask product information about a saxophone mouthpiece, and the person I spoke to was extremely helpuful. I'm very grateful for his expertise and advice. I purchased the mouthpiece he recommended. There appears to be a glitch with the website: comments from previous buyers sometimes appear, but sometimes do not. Also, I had to reset my password twice - very annoying. But, overall, I've purchased from W&Bwind before, and I'll purchase from you again.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Jmansax
Post-Delivery Feedback
Apr 23, 2024
My purchase experience is ALWAYS awesome @WWBW!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Cedcjazz
Post-Delivery Feedback
Apr 23, 2024
I have always had a great experience with Woodwind/Brasswind. Orders are always filled in a timely manner. If anything is on back order then the information is relayed. Always very nice, helpful people on calls. My only concern is now that they are merging with Music and Arts that the service will remain the same. Also I have a WWBW Synchrony card, hoping this will still be honored.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
What’s the reason?
Site Experience Feedback
Apr 11, 2024
Great honest customer service
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
What’s the reason?
Post-Delivery Feedback
Apr 23, 2024
I received open box item only to discover several damage issues, not photographed🤷♂️ I was told by the rep “just send it back”. Really? I have better things to do than toil with returning an item I bought not knowing the issues…
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 4
- Customer Support: 5
- Full ratings for this review »
Musicwoman
Post-Delivery Feedback
Apr 23, 2024
The order arrived on time, in good condition, and it was a good price.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
drummer1
Site Experience Feedback
Apr 23, 2024
needs more newer product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bzzz
Site Experience Feedback
Apr 22, 2024
Was looking for a quality trumpet mute. Internet search led me here. Quick and easy all around.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ransum
Site Experience Feedback
Apr 22, 2024
You had Plasticover reeds in stock when others did not and could ship them fast. That sets you apert from the Amazons and the Sweetwaters.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Huong
Post-Delivery Feedback
Apr 22, 2024
The only main concern is one of my order is inside the ziploc bag. I was wonder if the item was used. I actually order a brand new one.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Gabe D
Site Experience Feedback
Apr 22, 2024
It’s good. It finds what I need and makes buying it easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Greg
Site Experience Feedback
Apr 22, 2024
process went smoothly. Overall functioned as expected. Helpful and allowed me to search and quickly select for item desired. The points earned/join function during check-out did not seem to work/did not indicate it had been applied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Andyruss
Post-Delivery Feedback
Apr 22, 2024
No problems. It was just sax reeds. Fast delivery.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
User
Site Experience Feedback
Apr 14, 2024
Great
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
User
Post-Delivery Feedback
Apr 22, 2024
Was delivered to the neighbor but that’s okay
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Orange Zest.
Site Experience Feedback
Apr 13, 2024
Difficulty in understanding type of rings on tambourines,whether they are plastic, metal, brass, also choice of color and description.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »