Woodwind and Brasswind Reviews - 2,157 Review - /10
2023
Winner
Circle of
Excellence
10 years
Woodwind and Brasswind Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
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Shipping Charges
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Variety of Shipping Options
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
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Product Availability
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Returns Process
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Recent Reviews for Woodwind and Brasswind
Showing 21 - 40 of 2,157
player 123
Post-Delivery Feedback
May 09, 2024
the company was good and i recived my order well.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 8
- Full ratings for this review »
Lil
Site Experience Feedback
Apr 28, 2024
Easily found what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lil
Post-Delivery Feedback
May 09, 2024
I have ordered from WW&BW in the past and have always been pleased with their products and service.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Hugger
Post-Delivery Feedback
May 08, 2024
I wanted a description of mallets. I wanted a brighter sound but not shrill. I never did get a feedback after my questions
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 7
- Full ratings for this review »
Woodwindguy
Site Experience Feedback
Apr 21, 2024
N.A.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Woodwindguy
Post-Delivery Feedback
May 08, 2024
I am a gigging musician who lives and works in the New Orleans metro area. I feel that I can always count on WWBW to supply me with top quality products at a reasonable price. Keep up the excellent work.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Trudi
Site Experience Feedback
Apr 26, 2024
I knew what I wanted and just ordered quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Trudi
Post-Delivery Feedback
May 07, 2024
no comment
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Ronbo
Site Experience Feedback
Apr 24, 2024
Excellent buying experience. Will be back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ronbo
Post-Delivery Feedback
May 07, 2024
The customer service representative was very helpful and even made sure I received my order in a more timely manner. Excellent service.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Marnan
Post-Delivery Feedback
May 07, 2024
I ordered a clarinet neck strap which came right away. WWBW is a great business!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 06, 2024
Experience was good, no complaints.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tenor11
Site Experience Feedback
May 06, 2024
Always super easy to use the WWBW site, always a great price, and free shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wrussian
Site Experience Feedback
May 06, 2024
customer service always very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RockyMountainHi
Site Experience Feedback
May 06, 2024
Woodwind and Brasswind has the best prices on the items I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Maggie
Site Experience Feedback
May 06, 2024
I ordered a mouthpiece and reeds because you had the best price on those items. I ordered a ligature on Amazon because the item I wanted was on back order on your website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Grammy-Award Winner
Site Experience Feedback
Apr 25, 2024
I found what I was looking for. My $ rewards helped.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Grammy-Award Winner
Post-Delivery Feedback
May 06, 2024
all good!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 06, 2024
Glad the site still functions. I understand WWBW will be merging soon. Hope the transition is easy and user-friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dj Nino
Site Experience Feedback
May 06, 2024
I have had pleasant transactions with them, customer service is extraordinary!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CeCe
Site Experience Feedback
May 06, 2024
Very easy ordering process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 20, 2024
Items are priced well and website is set up to find the items I wished to purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nani
Site Experience Feedback
May 06, 2024
I enjoyed my experience shopping for my clarinet reeds as usual.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Devin
Site Experience Feedback
May 05, 2024
It was pretty good i hope i get my instrument soon.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Brian
Site Experience Feedback
May 05, 2024
I purchased a gift card. It was a very easy and convenient transaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »