Woodwind and Brasswind Reviews - 2,157 Review - /10
2023
Winner
Circle of
Excellence
10 years
Woodwind and Brasswind Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
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Returns Process
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Recent Reviews for Woodwind and Brasswind
Showing 41 - 60 of 2,157
Online Shopper
Site Experience Feedback
May 05, 2024
Overall experience was good. Having issues being able to use my first chair points. Find it difficult to pull them up while filling out the order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Michael
Site Experience Feedback
May 05, 2024
No problems. Easy ordering process. Though they didn’t have the particular item I wanted because it was out of stock so was stuck buying a different brand. At least the price was comparable to what’s on Amazon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 6
- Full ratings for this review »
JingleJeff
Site Experience Feedback
Apr 13, 2024
Very easy to find items and very easy to place order. I love WWBW
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JingleJeff
Post-Delivery Feedback
May 05, 2024
Fantastic products and exactly what I wanted
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Joe
Site Experience Feedback
May 05, 2024
Search easy comparable pricing easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
r.aa
Site Experience Feedback
May 04, 2024
I was confused about logging into the Educator Portal because my login info was never sent like the initial email said it would be. I thought the Educator Portal meant I would get discounts.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
VUID
Site Experience Feedback
May 04, 2024
When applying for the Synchrony credit card, I wasn't aware it was also called a Pro Player card. Or is it? Website needs updating to sync names.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tony
Site Experience Feedback
May 04, 2024
Very pleased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nando_2024
Site Experience Feedback
May 04, 2024
It was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 04, 2024
Item was in stock. Free shipping much appreciated. Fast shipping with tracking is great. Item was really well packed also.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
DarDarTx
Site Experience Feedback
Apr 11, 2024
They are always very helpful. Very knowledgeable when you ask a question. Always friendly. Has always been a very good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DarDarTx
Post-Delivery Feedback
May 03, 2024
Every experience I have had with Woodwind and Brasswind has been exceptional. Excellent customer service and everyone is always helpful and extremely kind. Shipments are fast. I couldn’t be happier with them.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Newbie
Site Experience Feedback
May 03, 2024
Neutral - no complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
No thanks
Site Experience Feedback
May 03, 2024
My child ordered a trumpet mouthpiece
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Bake
Site Experience Feedback
May 03, 2024
No one would chat with me. I tried several times.
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 9
- Full ratings for this review »
Bob
Site Experience Feedback
May 03, 2024
Always reliable and prompt service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tony
Post-Delivery Feedback
May 03, 2024
Great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Mike
Site Experience Feedback
Apr 23, 2024
Was quick and easy to locate the mouthpiece and order it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Post-Delivery Feedback
May 03, 2024
The experience was very easy and just flowed. The mouthpiece I ordered arrived a few days after I ordered it!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Michael
Site Experience Feedback
May 02, 2024
Overall pretty good experience, but the points were confusing. I tried redeeming them but they wouldn't go through
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
dan
Site Experience Feedback
May 02, 2024
clear directions,
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Jake
Site Experience Feedback
May 02, 2024
It was quick and easy to check out my cart. I couldn’t get the $100 coupon to work. Spring2024
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Pat
Site Experience Feedback
May 02, 2024
I was very happy to find my first choice in alto sax reeds. I often purchase reeds on Amazon, but could not find these. Happy with free shipping too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »