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Vulcan Tire Reviews - 136 Reviews - 9.7/10

Nov 25, 2024
Vulcan Tire Sales offers products for all types of vehicles from high performance cars to industrial applications.
Circle of Excellence - Vulcan Tire

2020
Winner

Circle of
Excellence

7 years

Vulcan Tire Rating

Rating
Overall Satisfaction9.7 /10
Would Shop Here Again9.8 /10
Likelihood to Recommend9.8 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.8 /10
On-Time Delivery9.8 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.7out of 10


Would Shop Here Again:

 

9.8out of 10


Likelihood To Recommend:

 

9.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

89%96%

Neutral

9%4%

Negative

2%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

8.9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.7 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Vulcan Tire

Showing 1 - 20 of 136

HappyCamper

Site Experience Feedback

Nov 22, 2024

Great website. Very clear product details. Better than Amazon and many other online retailers.

Kay

Site Experience Feedback

Nov 20, 2024

Everything went as expected. Spoke with assistant through chat who was very helpful. I would prefer to see pricing without having to wait on a quote but the quote was quick enough.

Bradley S

Site Experience Feedback

Nov 10, 2024

I found exactly what I was looking for. The product description could be more detailed, but I am a studier when it comes to purchases over $100.


Post-Delivery Feedback

Nov 20, 2024

I purchased this product because of the customer ratings and the product description which claims that the chains I purchased last longer than standard steel chains. I have not had the opportunity to use them yet, but the time is coming in the near future. I hope they are everything I am hoping for.

Online Shopper

Site Experience Feedback

Nov 19, 2024

Good

Chris F.

Site Experience Feedback

Nov 12, 2024

Fast and easy.

JZ

Site Experience Feedback

Nov 15, 2024

Ordering was smooth/easy. Website experience was much better than I expected from a Tire store. You have a wide range of sizes and your size helps narrow the selection quickly and presents the selections in a easy ready chart. Some selections have links to manufacture or UTube installations, very helpful. It looks like your overall rating will depend on the delivery and delivery date. Which if you have the stock on hand as stated you should easily hit the mark. +/- a day on the long end. Great job. Thank you

Buddy

Site Experience Feedback

Nov 13, 2024

It was pretty quick. I was able to find the snow chains that fit the tires on my jeep (hopefully they will fit). I liked that you could see what one set of chains was superior to other chains. Very helpful.

Brent

Site Experience Feedback

Nov 13, 2024

you had the parts I needed

Online Shopper

Site Experience Feedback

Nov 07, 2024

Ok

Zak

Site Experience Feedback

Nov 07, 2024

It was easy to use and I found my tire size easy.

MikeHawkInsider

Site Experience Feedback

Nov 06, 2024

This was the only place I could find chains prebuilt that fit 40x13.5 R17 tires. The process was very straight forward. I will be forwarding this site to all of the off road community.

Outstanding

Site Experience Feedback

Oct 26, 2024

Very easy transaction.


Post-Delivery Feedback

Nov 06, 2024

I bought this tires at the best price that I could find anywhere!

JudyIke

Post-Delivery Feedback

Nov 05, 2024

We needed to order some replacements for tire pressure on our RV. Contacted dealer on line and chatted with their folks. Had total success Highly recommend. Very helpful to help me get the correct replacements.

RJ

Site Experience Feedback

Nov 02, 2024

Had the item I was looking for with possibility of quick shipping

Wes258

Site Experience Feedback

Oct 14, 2024

Great easy website to navigate

Mike

Site Experience Feedback

Oct 03, 2024

Easy to find my chains but when you shipped my address had some blank spots and I hope it makes it to me

Newt

Site Experience Feedback

Sep 30, 2024

Very good

Online Shopper

Site Experience Feedback

Sep 28, 2024

No issue. Good website

Online Shopper

Site Experience Feedback

Sep 19, 2024

Good experience

SA

Site Experience Feedback

Sep 12, 2024

2 emails and a phone call to get a response about unknown size chains needed for ATV. Got info on first set and waited for response on second. Ordered after reply.