Vulcan Tire Reviews - 136 Reviews - 9.7/10
2020
Winner
Circle of
Excellence
7 years
Vulcan Tire Rating
Overall Satisfaction | 9.7 /10 |
---|---|
Would Shop Here Again | 9.8 /10 |
Likelihood to Recommend | 9.8 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.8 /10 |
On-Time Delivery | 9.8 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.7out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 89% | 96% |
Neutral | 9% | 4% |
Negative | 2% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Vulcan Tire
Showing 1 - 20 of 136
HappyCamper
Site Experience Feedback
Nov 22, 2024
Great website. Very clear product details. Better than Amazon and many other online retailers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kay
Site Experience Feedback
Nov 20, 2024
Everything went as expected. Spoke with assistant through chat who was very helpful. I would prefer to see pricing without having to wait on a quote but the quote was quick enough.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bradley S
Site Experience Feedback
Nov 10, 2024
I found exactly what I was looking for. The product description could be more detailed, but I am a studier when it comes to purchases over $100.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bradley S
Post-Delivery Feedback
Nov 20, 2024
I purchased this product because of the customer ratings and the product description which claims that the chains I purchased last longer than standard steel chains. I have not had the opportunity to use them yet, but the time is coming in the near future. I hope they are everything I am hoping for.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chris F.
Site Experience Feedback
Nov 12, 2024
Fast and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JZ
Site Experience Feedback
Nov 15, 2024
Ordering was smooth/easy. Website experience was much better than I expected from a Tire store. You have a wide range of sizes and your size helps narrow the selection quickly and presents the selections in a easy ready chart. Some selections have links to manufacture or UTube installations, very helpful. It looks like your overall rating will depend on the delivery and delivery date. Which if you have the stock on hand as stated you should easily hit the mark. +/- a day on the long end. Great job. Thank you
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Buddy
Site Experience Feedback
Nov 13, 2024
It was pretty quick. I was able to find the snow chains that fit the tires on my jeep (hopefully they will fit). I liked that you could see what one set of chains was superior to other chains. Very helpful.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Brent
Site Experience Feedback
Nov 13, 2024
you had the parts I needed
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 07, 2024
Ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zak
Site Experience Feedback
Nov 07, 2024
It was easy to use and I found my tire size easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MikeHawkInsider
Site Experience Feedback
Nov 06, 2024
This was the only place I could find chains prebuilt that fit 40x13.5 R17 tires. The process was very straight forward. I will be forwarding this site to all of the off road community.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Outstanding
Site Experience Feedback
Oct 26, 2024
Very easy transaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Outstanding
Post-Delivery Feedback
Nov 06, 2024
I bought this tires at the best price that I could find anywhere!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
JudyIke
Post-Delivery Feedback
Nov 05, 2024
We needed to order some replacements for tire pressure on our RV. Contacted dealer on line and chatted with their folks. Had total success Highly recommend. Very helpful to help me get the correct replacements.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
RJ
Site Experience Feedback
Nov 02, 2024
Had the item I was looking for with possibility of quick shipping
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Wes258
Site Experience Feedback
Oct 14, 2024
Great easy website to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Site Experience Feedback
Oct 03, 2024
Easy to find my chains but when you shipped my address had some blank spots and I hope it makes it to me
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Newt
Site Experience Feedback
Sep 30, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 28, 2024
No issue. Good website
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 19, 2024
Good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
SA
Site Experience Feedback
Sep 12, 2024
2 emails and a phone call to get a response about unknown size chains needed for ATV. Got info on first set and waited for response on second. Ordered after reply.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »